Job Title: Senior Sales Development Representative (SDR) - North America Location: 5 days a week WFO- Gurgaon and Bangalore About Leena AI: Leena AI is a leading HR automation platform that helps enterprises streamline HR processes, enhance employee engagement, and drive productivity. We are rapidly expanding and are looking for a motivated Sales Development Representative (SDR) to join our global team and focus on the North American market. Role Overview: As a Sales Development Representative (SDR) for North America, you will play a crucial role in driving outbound sales efforts by identifying, prospecting, and generating qualified leads for our sales team. This role requires a highly motivated and goal-oriented individual who can connect with enterprise-level decision-makers across the region. Key Responsibilities: Outbound Prospecting: Identify and engage with prospects in North America through cold calls, emails, LinkedIn, and other communication channels to initiate conversations and qualify leads. Lead Qualification: Identify customer pain points, needs, and decision-making processes to generate qualified opportunities for the sales team. Market Research: Stay updated on industry trends, competitor offerings, and market conditions within the North American region. CRM Management: Accurately record and track all sales activities, leads, and opportunities in the CRM system - HubSpot. Collaboration: Work closely with Account Executives, Marketing, and Sales teams to optimize the lead handover process and improve conversion rates. Requirements: Minimum of 5 years experience as an SDR working in the North American marke t with a SAAS-based B2B Company. Excellent communication and interpersonal skills with a strong ability to engage senior executives in enterprise organizations. A goal-driven mindset with the ability to work independently and manage time efficiently. Experience with outbound prospecting strategies, including cold calling , email campaigns, and LinkedIn outreach. Familiarity with CRM software such as Salesforce, HubSpot , or similar platforms. Strong research skills and the ability to understand customer needs and pain points. What We Offer: Competitive compensation Opportunity to work in a fast-growing, global HR tech company. Continuous learning and development opportunities. Collaborative and inclusive company culture.
Company Description : Leena AI is a Gen AI assistant that helps enterprises reduce 70% of employee tickets across functions like HR, IT, and Finance by centralizing knowledge and automating actions across enterprise applications making enterprise employee service delivery quicker and more efficient than ever before. Responsibilities : - Execute full lifecycle software development as a backend developer. - Develop well-designed, testable, and efficient code. - Collaborate with cross-functional teams to define, design, and ship new features. - Troubleshoot, debug and upgrade existing systems. - Participate in code reviews to maintain high code quality and ensure adherence to best practices. - Write and maintain documentation for new and existing features. - Optimize applications for maximum speed and scalability. - Ensure the security and data protection of the applications. - Continuously research and implement new technologies to maximize development efficiency. - Candidate must be willing to work overlapping hours to cover the EST timezone. Qualifications : - Bachelor's or Master's degree in Computer Science, Engineering, or a related field from a Tier 1 college or university (IIT or NIT Only) - 3-6 years of experience in software development. - Experience in Electron or other Windows app development frameworks. - Proficiency in Node.js, C#, or JavaScript . - Knowledge of scripting languages such as PowerShell, Python, or Bash. - Familiarity with Active Directory management and integration is a plus. - Excellent problem-solving skills and attention to detail. - Strong communication and teamwork abilities. - Proactive attitude with the ability to work independently and as part of a team.
About Leena AI : Leena AI is a leading HR automation platform that helps enterprises streamline HR processes, enhance employee engagement, and drive productivity. We are rapidly expanding and are looking for a motivated Sales Development Representative (SDR) to join our global team and focus on the North American market. Location: Currently Hybrid (2 days a week WFO- Gurgaon and Bangalore) Role Overview : As a Sales Development Representative (SDR) for North America, you will play a crucial role in driving outbound sales efforts by identifying, prospecting, and generating qualified leads for our sales team. This role requires a highly motivated and goal-oriented individual who can connect with enterprise-level decision-makers across the region. Key Responsibilities : Outbound Prospecting : - Identify and engage with prospects in North America through cold calls, emails, LinkedIn, and other communication channels to initiate conversations and qualify leads. Lead Qualification : - Identify customer pain points, needs, and decision-making processes to generate qualified opportunities for the sales team. Market Research : - Stay updated on industry trends, competitor offerings, and market conditions within the North American region. CRM Management : - Accurately record and track all sales activities, leads, and opportunities in the CRM system - HubSpot. Collaboration : - Work closely with Account Executives, Marketing, and Sales teams to optimize the lead handover process and improve conversion rates. Requirements : - Minimum of 2+ years experience as an SDR working in the North American market with a SaaS based B2B Company. - Excellent communication and interpersonal skills with a strong ability to engage senior executives in enterprise organizations. - A goal-driven mindset with the ability to work independently and manage time efficiently. - Experience with outbound prospecting strategies, including cold calling, email campaigns, and LinkedIn outreach. - Familiarity with CRM software such as Salesforce, HubSpot, or similar platforms. - Strong research skills and the ability to understand customer needs and pain points. What We Offer : - Competitive compensation - Opportunity to work in a fast-growing, global HR tech company. - Continuous learning and development opportunities. - Collaborative and inclusive company culture.
About Leena.ai Leena.ai is a leading enterprise virtual assistant platform designed to transform employee experience and enable companies to provide instant, accurate, and personalized support to their workforce. Our platform helps enterprises automate routines, aid policy compliance, and foster engagement freeing up valuable time for their HR teams. Job Summary We are looking for a Senior Manual QA Engineer who is passionate about delivering high-caliber software products. The ideal candidate will have extensive experience in manual testing, strong analytical skills, and a keen eye for details. You will collaborate closely with our product, design, and developer teams to identify issues and assure the highest quality delivery for our enterprise clients. Key Responsibilities Develop, execute, and maintain comprehensive manual test cases and test plans for new and existing features. Perform functional, regression, integration, and sanity testing to identify defects. Communicate defects, track their resolution, and collaborate closely with developers and product managers to enable fast delivery of high-caliber software. Provide clear and actionable bug reports and track their progress until resolution. Support cross-team collaboration by participating in sprint reviews, requirement reviews, and daily meetings. Identify opportunities to improve team processes, increase testing coverage, and enhance the overall quality of the product. Provide mentoring and guidance to junior team members. Contribute to developing and maintaining testing standards and best practices across the team. Requirements & Qualifications 4+ years of experience in manual testing, with a strong understanding of testing fundamentals. Experience testing web applications and enterprise software. Ability to design and execute exhaustive and systematic test cases. Familiarity with defect lifecycle, bug triaging, and release processes. Collaborative team player with strong interpersonal skills. Excellent communication skills (written and verbal). Ability to work in a dynamic, fast-paced team and handle multiple priorities. Experience with API testing, database validation, or scripting (Python, Selenium) is a plus but not mandatory.
Company: Leena.ai Location: Gurgaon - Work from office Job Type: Full-Time About Leena.ai Leena.ai is a leading enterprise platform designed to enable companies to maximize employee experience through automation, conversation, and a human-centric approach. Our platform helps Fortune 500 companies and growing enterprises streamline their operations across HR, IT, Finance, and more delivering faster service, reducing manual workloads, and freeing up team members to do their best work. Job Summary: We are looking for a hands-on, process-driven QA Manager to address critical product stability challenges and build our QA function from the ground up. This is a pivotal role for a leader who thrives on transforming chaos into quality and is passionate about embedding a quality-first mindset in a fast-growing B2B SaaS company. You will be empowered to define, implement, and own the processes that will make our platform reliable, reduce production defects, and delight our customers. What Youll Do Build the Foundation: Define, implement, and own the companys end-to-end QA strategy. You will establish robust processes, standards, and metrics from scratch to significantly improve product quality. Lead & Mentor: Lead, mentor, and upskill our team of Quality Engineers. Provide hands-on technical guidance and training to bridge process gaps and foster a culture of high performance and continuous improvement. Drive Testing Excellence: Actively lead the design and execution of comprehensive test plans, test cases, and automated test suites. Ensure thorough coverage for API testing, UI/UX testing, regression, load, and stress testing. Champion a Quality Culture: Be the primary advocate for quality across the entire software development lifecycle. Partner closely with Product, Development, and Support teams to embed quality checks at every stage, enabling faster, more reliable releases. Manage & Report on Quality: Establish and manage a rigorous defect-tracing process and bug lifecycle. You will track and report on key quality metrics to give all stakeholders clear visibility into our progress, bottlenecks, and successes. Optimize & Innovate: Continuously identify opportunities to improve testing processes, eliminate bottlenecks, and enhance team productivity. You will stay current with new tools and innovations to keep our quality practices best-in-class. What Youll Bring A Bachelors degree in Computer Science, Information Technology, or a related discipline. 6+ years of experience in Software Quality Assurance, with at least 2+ years in a lead or management role. Proven, hands-on experience building and scaling QA processes and teams, preferably in a fast-paced B2B SaaS or startup environment. Demonstrated expertise in establishing QA methodologies from the ground up, including creating test strategies, plans, and implementing robust defect management lifecycles. Strong, hands-on experience with both manual and automated testing for web applications. Deep familiarity with modern testing tools and frameworks (e.g., Jira, Selenium, TestNG, Postman, JMeter). A natural leader and mentor with a passion for upskilling teams and a demonstrated ability to drive cultural change. Excellent problem-solving, interpersonal, and communication skills, with the ability to influence and collaborate effectively with cross-functional teams.
Company Description: Leena AI is a Gen AI assistant that helps enterprises reduce 70% of employee tickets across functions like HR, IT, and Finance by centralizing knowledge and automating actions across enterprise applications making enterprise employee service delivery quicker and more efficient than ever before. Responsibilities Execute full lifecycle software development as a backend developer. Develop well-designed, testable, and efficient code. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot, debug and upgrade existing systems. Participate in code reviews to maintain high code quality and ensure adherence to best practices. Write and maintain documentation for new and existing features. Optimize applications for maximum speed and scalability. Ensure the security and data protection of the applications. Continuously research and implement new technologies to maximize development efficiency. Candidate must be willing to work overlapping hours to cover the EST timezone. Qualifications Bachelors or Masters degree in Computer Science, Engineering, or a related field from a Tier 1 college or university 3-6 years of experience in software development. Experience in Electron or other Windows app development frameworks. Proficiency in Node.js, C#, or JavaScript. Knowledge of scripting languages such as PowerShell, Python, or Bash. Familiarity with Active Directory management and integration is a plus. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Proactive attitude with the ability to work independently and as part of a team.
Company Description Founded in 2018, Leena AI is an autonomous conversational AI-backed employee experience platform that is powerful, flexible, and can meet the needs of any enterprise. Trusted by 10M+ employees across companies like Nestle, Puma, AirAsia, Coca-Cola, Abbott and HDFC Bank. We have transformed 30M conversations and 1B employee interactions. Leena AI plays well with 100+ platforms, including SAP SuccessFactors, ADP, Oracle, Workday, Microsoft Office 365, and Slack. Leena AI currently supports 100+ languages globally. Leena AI has raised $40M in investment from Greycroft and Bessemer Venture Partners. Job Overview Leena AI is seeking an experienced and motivated Technical Program Manager (TPM) to drive the execution of our engineering initiatives. The ideal candidate will be a servant-leader, responsible for guiding our agile scrum teams to success while also managing the pipeline of complex L3 support engineering tickets. This role is critical for ensuring our engineering teams operate efficiently and are responsive to the most challenging technical issues faced by our customers. You will be a key liaison between our engineering, product, and customer success teams, ensuring smooth execution and clear communication. Key Responsibilities Agile Delivery Management Guide and facilitate multiple Agile Scrum teams, ensuring alignment to sprint goals and timely delivery of product features. Drive sprint planning, backlog grooming, daily stand-ups, and retrospectives. Remove blockers and ensure teams adhere to Agile principles and best practices. Technical Program Ownership Manage and prioritize the pipeline of complex L3 support engineering tickets, working closely with engineering leads to ensure timely resolution. Balance reactive (support-driven) and proactive (roadmap-driven) work without compromising quality or deadlines. Track technical dependencies, identify risks early, and create mitigation strategies. Put into place & publish L3 support process, metrics, SLAs to foster transparency and drive continuous improvement. Stakeholder Management Act as a liaison between engineering, product management, and support teams to ensure seamless communication and expectation alignment. Provide clear status updates, KPIs, and performance metrics to senior leadership and stakeholders. Process Optimization Continuously refine workflows for handling L3 tickets and Agile delivery processes for maximum efficiency. Implement tools and reporting mechanisms for better transparency and predictability. Required Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or related field (Master s preferred). 5+ years of experience in technical program management or similar roles in software product companies. Strong understanding of Agile/Scrum methodologies with hands-on experience as a Scrum Master or Program Manager. Proven ability to manage and prioritize engineering support ticket pipelines (L3 level). Excellent knowledge of software development lifecycle, cloud-based platforms, and modern tech stacks. Strong problem-solving, organizational, and communication skills. Familiarity with tools like JIRA, Confluence, GitHub, and project tracking dashboards. Preferred Qualifications Certified Scrum Master (CSM), PMP, or equivalent Agile certifications. Experience in SaaS products, enterprise solutions, or B2B platforms. Previous experience coordinating geographically distributed teams.
Location: Gurgaon (5 Days WFO) Experience: 5 9 years Education: BE/B.Tech from Tier 1 institutions (IIT, NIT, DTU, NSUT) About Leena AI Leena AI is an Agentic AI B2B SaaS Enterprise solutions company helping Fortune 500 enterprises transform employee experience. Our platform enables HR, IT, and Finance teams to resolve 70% of employee tickets automatically by centralizing knowledge and executing actions across enterprise systems making service delivery faster, smarter, and more efficient. We re backed by leading investors, work with 400+ enterprises globally, and are shaping the future of enterprise productivity. Why this Role As an SDE3 at Leena AI, you ll be a technical owner driving architecture, scalability, and performance for products used by hundreds of thousands of employees worldwide. You won t just write code you ll solve complex distributed systems problems, design for scale, and mentor other engineers. What You ll Do/Responsibilities: Own modules end-to-end from system design to deployment and monitoring in production. Design scalable APIs microservices that power real-time, high-throughput, enterprise-grade applications. Collaborate with Product, AI, and Frontend teams to translate business needs into high-performance technical solutions. Optimize data storage and queries for performance reliability in MongoDB and other persistence layers. Build fault-tolerant, secure, and observable systems that can handle millions of requests daily. Champion engineering best practices clean code, test coverage, performance benchmarks, and CI/CD automation. Troubleshoot complex production issues, conduct RCA, and implement preventive solutions. Mentor junior engineers and influence technical decision-making across teams. What We re Looking For: 5 9 years of backend engineering experience in high-scale, distributed systems. Deep expertise in Node.js (event-driven architecture, async patterns, performance tuning). Solid understanding of MongoDB schema design, indexing, replication, and performance tuning. Experience with RESTful API design (GraphQL experience is a plus). Strong foundation in data structures, algorithms, and system design. Exposure to cloud platforms (AWS/GCP/Azure) and containerized deployments (Docker/Kubernetes). Familiarity with message queues (Kafka, RabbitMQ, SQS, etc.) for async and event-driven workflows. Understanding of security best practices authN, authZ, OWASP principles. Proficiency in at least one scripting language (Python, Bash, etc.). Proven ability to own projects and deliver in ambiguous, fast-paced environments. Nice to Have: Experience in AI/ML-powered products or enterprise SaaS. Contributions to open-source projects or technical blogs. Knowledge of microservice orchestration and distributed tracing. What s in it for You: Work with cutting-edge Gen AI tech in real-world enterprise environments. Solve deep technical challenges at scale. Collaborate with brilliant engineers from top-tier backgrounds. Influence the technical roadmap of a high-growth product company. If you re passionate about building high-impact, high-scale systems and want to shape the future of work, join us at Leena AI.
Leena AI is seeking a Director, Solution Consulting to lead a team of solution consultants while providing hands-on technical expertise to manage high-priority client implementations. The ideal candidate will be an experienced technical leader who can seamlessly bridge the gap between client requirements and Leena AI s platform capabilities. You will lead strategic initiatives, mentor your team, and work directly with key clients, ensuring top-tier delivery of complex projects. Key Responsibilities Lead and Manage Team: Provide technical leadership and mentorship to a team of Solution Consultants. Help upskill and guide them in their day-to-day responsibilities. Client Engagement & Technical Expertise: Lead key client implementations, delivering technical insights and serving as the primary point of contact for high-priority clients during the implementation phase. Solution Design & Architecture: Oversee the design and documentation of solutions, ensuring alignment with client needs while leveraging Leena AI s platform capabilities. Client Workshops & Solutioning: Lead discovery sessions and solutioning workshops to define business requirements and deliver customized solutions. Agile Project Management: Manage deliveries for the solution consulting team, ensuring scope, timeline, and quality targets are met. Proactively manage risks and expectations with internal and external stakeholders. Technical Troubleshooting: Provide hands-on troubleshooting support during integration, including API review, configuration, and log analysis. Continuous Improvement: Review and enhance implementation processes, integrating lessons learned from client engagements to optimize future deliveries. Stakeholder Management: Collaborate with internal cross-functional teams (Engineering, Product, QA) to ensure smooth delivery. Requirements Education: Bachelor's degree in Engineering (Master s degree or PMP certification is a plus). Experience: 8+ years of experience in solution consulting, technical delivery, or SaaS implementation roles. Prior experience managing client-facing teams is essential. Technical Expertise: Strong background in enterprise SaaS solutions. Experience with APIs (REST/SOAP), databases, and basic scripting/debugging is required. Experience with digital transformation in a large enterprise ecosystem. Client-Facing Skills: Experience leading technical discussions and solution design with US-based enterprise clients. Project Management: Proven ability to lead and manage complex, multi-stakeholder implementation/client onboarding projects. Global Exposure: Experience working across time zones, especially US/Europe, with a focus on delivering high-quality solutions in dynamic, fast-paced environments. Methodologies & Tools: Familiarity with Agile methodologies and tools such as JIRA, Asana, or Monday.com . Experience with Enterprise systems: Exposure to enterprise systems like Workday, SuccessFactors, UKG, Servicenow, BMC, OnPrem Active Directory, etc. Skills Technical leadership and team management Solution design & architecture Client communication & relationship management API & integration expertise Project management (Agile, JIRA, Asana) Troubleshooting & technical problem-solving
FIND ON MAP