Responsible for running Payroll Transformation Initiatives thus leading to better Service Delivery by way of bringing in Effectiveness and Efficiencies within the process & Cost Savings for the Organization & the Client

Provide the client with support and data for internal and external audits.Ensure compliance to existing standards and other applicable laws.

Implement internal control measures and perform compliance testing to ensure that processes meet business controls requirements

Monitor & Maintain Service Level Agreement (SLA) and/or Internal Measures for the processes handled

Document monthly scorecard, including issue/resolution tracking, running of regular control reports and track volume metrics

Create Root Cause Analysis (RCA) / Corrective Action & Preventive Action (CAPA) Plans for any service delivery upset or misses

Create, update and review documentation related to processing, reports and job aids used to manage data into the HR database

Identify, investigate, analyse, and resolve Issues identified within process

Run simple to complex queries and generate different reports as needed

Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise

Graduate / Post-Graduate (MBA HR will be preferred)

Excellent communication skills in English both oral & written

12 – 15 years of overall experience with minimum of 8 - 10 years in E2E payroll processing in any International IT / ITES Company (with Direct Reporting Team Management Experience of at least 4 years)

Should have at least 5 -7 years of experience catering to US & CA Payroll Processing & should be the Current Role

Extensive & hands on knowledge on SF Employee Central Payroll & Kronos

Excellent Stakeholder skills – ability to communicate to all people at all levels within the organization. Must have the ability to resolve difficult customer service issues

Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines

Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans

More Jobs at IBM

Delivery Manager - RISK & Compliance - AML

Bengaluru

3 - 5 yrs

INR 5 - 7 Lacs

Delivery Manager-HUMAN Resources Operations

Bengaluru

6 - 10 yrs

INR 11 - 16 Lacs

Application Developer-Java & Web Technologies

Hyderabad

2 - 5 yrs

INR 7 - 11 Lacs

Deputy Manager Data Engineer - Analytics

Bengaluru

4 - 7 yrs

INR 10 - 15 Lacs

Data Scientist-Artificial Intelligence

Bengaluru

3 - 7 yrs

INR 14 - 18 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IBM

Information Technology

Armonk

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Senior Manager - Human Resource Operations