358 Service Coordination Jobs - Page 7

Role Overview: As an Automotive Service Advisor, your role involves greeting customers and understanding their vehicle service needs. You will provide accurate cost estimates and timelines for repairs and maintenance, schedule service appointments, and follow up with customers on job status. It is your responsibility to coordinate with technicians and workshop personnel for effective workflow, ensuring timely delivery of serviced vehicles and customer satisfaction. Additionally, you will maintain service records, handle invoicing, and upsell additional services when appropriate. Key Responsibilities: - Greet customers and understand their vehicle service needs - Provide accurate cost estimat...

Provide technical support, resolve user issues via calls/tickets, maintain logs, escalate unresolved queries, and ensure prompt service delivery. Requires good communication skills and basic IT knowledge. Experienced in Tata Steel ServiceNow Tool.

Designation : Area Sales Manager Role In brief : taking product / brand approvals from MEP consultants / builders and meet builders/ contractors Reporting to: M.D. Location : company is based in Mumbai. Currently there is no branch office. Operations will be from Home & Distributors office. Salary CTC: 5LPA to 8 LPA plus incentives depending on experience. Appraisals are done every year. Company believes in Profit sharing which is done thru quarterly incentives. Experience: 3 Years to 5 Years Detailed Tasks / Key Responsibilities Make presentations and take approvals from Consultants Generate leads. For projects visit builders; plumbing/ MEP consultants and plumbing contractors. Maintain rel...

Key Responsibilities: Handle customer queries and ensure smooth service coordination. Manage and update CRM data and reports. Follow up with patients/customers to ensure timely service delivery. Work closely with internal teams to resolve service issues. Contribute to enhancing patient experience and customer satisfaction. Requirements: 1- 2 years of experience in CRM / customer service (healthcare preferred). Strong communication and interpersonal skills. Ability to multitask and handle pressure in a fast-paced environment. Proficiency in MS Office and CRM software tools is an added advantage.

Description External Job Description The Service coordinator is an Executive level-I in the Asian Paints Ess Ess - Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own Visiting consumers site along with Technicians on random basis to understand their ways of working Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer Site visit Plumber Meets - To brief on Function and Technicality of New Products on rece...

Job Summary: We are looking for a proactive and organized Service Coordinator to manage and streamline service-related operations. The role involves coordinating activities through the ERP system, handling customer service requests, cold calling, and ensuring timely resolution of service tickets. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask efficiently. Key Responsibilities: ERP Coordination: Manage and track service requests, job assignments, and work orders through the ERP system. Cold Calling: Engage with potential and existing clients to provide service updates, schedule maintenance, and upsell relevant services. Ticket...

As a Service Coordinator at J P Sales Corporation in Dehradun, your role will involve day-to-day service coordination tasks to ensure smooth operations and excellent customer service. Your responsibilities will include managing operations, providing customer support, and maintaining effective communication channels. Key Responsibilities: - Coordinate day-to-day service operations - Manage customer inquiries and provide timely support - Ensure effective communication with all stakeholders Qualifications Required: - Proficiency in service coordination, operations management, and customer service - Strong interpersonal and communication skills Please note that the company, J P Sales Corporation...

Description External Job Description The Service coordinator is an Executive level-I in the Asian Paints Ess Ess - Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own Visiting consumers site along with Technicians on random basis to understand their ways of working Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer Site visit Plumber Meets - To brief on Function and Technicality of New Products on rece...

Service Operations Tracking Inventory Monitoring Vendor Coordination Ticket & Request Management Coordination & Communication Pan India IT service mgmt. incl. CCTV systems, Wi-Fi devices, printers, scanners, servers, LAN, and networking equipment. Required Candidate profile This role is central to managing service operations across all regions for AMC-based IT services involving CCTV systems, Wi-Fi devices, printers, scanners, servers, LAN, and networking equipment.

Roles & Responsibilities: Ensure strict compliance with organizational processes and policies in all service operations. Drive consumer satisfaction goals, including Net Promoter Score (NPS) and Consumer Effort Score (CES). Implement, review, and enhance field service operations to improve efficiency. Deliver operational KPIs related to both service quality and revenue. Lead and manage the field service team to ensure optimal customer service delivery. Guide and support ASC (Authorized Service Center) staff to provide timely and quality service. Address customer and trade partner queries, resolve escalations, and capture feedback. Maintain high standards of customer service, ensuring quality...

As a Service Coordinator at Vertex Techno Solutions, your role will involve coordinating service activities, managing operations, and providing excellent customer service on a day-to-day basis. Your responsibilities will include: - Checking the tickets raised for Service - Allocating tickets to respective engineers - Checking for spare parts required - Checking the spares received - Allocating spares to engineers - Collecting previous day reports and documents from engineers - Creating tickets on HP tool - Closing tickets on HP tool - Follow up on pending tickets To excel in this role, you should possess the following qualifications: - Experience of 2-5 years in Service Coordination and Oper...

Job Description Are you ready to lead and thrive in the hospitality sector Join Stanza Living as a dynamic Property Manager (Junior Resident Captain/Resident Captain) in Ahmedabad, Gujarat. You will be responsible for overseeing end-to-end property operations to ensure seamless service delivery and exceptional resident experiences. At Stanza Living, you will be part of a vibrant community focused on creating exceptional living experiences for residents. Key Responsibilities - Oversee and manage day-to-day residence operations to maintain top-notch service quality. - Lead and coordinate a team of Housekeeping & Security professionals, working with vendors for smooth operations. - Ensure excel...

Job opening for Service Coordinator with Zinq ELECTRONICS at Navi Mumbai NOTE - If Interested mail me your updated CV on careers@zinq.in or you can call us on 98203 43217 Company Website: www.zinq.in Company Address: ZINQ ELECTRONICS PVT. LTD. 418-419, 4th Floor, Platinum Technopark, Near Vashi Station, Vashi, Navi Mumbai - 400703 Position Summary: The Service Coordinator plays a critical role in ensuring the efficient scheduling, dispatch, and tracking of service activities. This position supports the service team by coordinating work orders, managing customer communication, and ensuring timely and effective service delivery. The ideal candidate will be organized, detail-oriented, and able ...

TOPPAN MERRILL TECHNOLOGY SERVICES PRIVATE LIMITED is looking for Associate Service Delivery Coordinator to join our dynamic team and embark on a rewarding career journey Coordinate service delivery activities and ensure client satisfaction. Monitor and analyze service delivery performance metrics. Collaborate with internal teams to address client needs. Prepare and present reports on service delivery activities and outcomes. Stay updated with advancements in service delivery and best practices.

**Job Description** **Role Overview:** As a Service Coordinator at HEMA ELECTRICALS, located in Navi Mumbai, you will play a crucial role in coordinating service activities and ensuring exceptional customer service. Your primary responsibilities will include managing customer communications, overseeing operations management, and ensuring timely service delivery. You will be responsible for scheduling and dispatching service requests, handling customer inquiries, and maintaining service records. **Key Responsibilities:** - Coordinate service activities efficiently - Manage customer communications effectively - Oversee operations management - Provide exceptional customer service - Schedule and...

Hiring Service Coordinator to manage daily service operations with engineers, handle customer inquiries, coordinate service delivery, and ensure smooth client communication and customer satisfaction. Required Candidate profile Graduate/Diploma with strong coordination, communication, and customer service skills. Able to manage multiple tasks, work independently, and ensure service delivery excellence. Renewable energy exp.

• Understand service requirements. • Coordinate with service advisors & technicians for job execution. • Handle service bookings, updates & timely delivery of vehicles. • Manage customer feedback, warranty claims & ensure satisfaction. Required Candidate profile • Knowledge of vehicle servicing & after-sales processes. • Strong communication, problem-solving & follow-up skills. • Customer-focused with ability to handle pressure & multiple requests.

Role & responsibilities : The role requires good written and verbal communication to convey clear requirements, technical knowhow to co-ordinate with engineers and customers. Provide site pre-requirements to customer and organizing for installation and commissioning of systems. The candidate shall be responsible for handling customer service calls for the respective region. Liaison with customer to understand the complaints, try to provide online telephonic solution, co-ordinate and lining up respective service engineer for attending the service call. Provide estimate of materials / service to customer after understanding the requirement and to arrange for the material / service after receiv...

This Position reports to: Project Execution Manager Your role and responsibilities In this role, you will have the opportunity to coordinate service work done at site and ensure it complies with ABB's and customers guidelines. Each day, you will act as a single point of contact for the customer during the execution of a service job. You will also showcase your expertise by leading and delivering responsive support coordination to exceed customer expectations/experience. You will be mainly accountable for: Assessing gaps in service delivery, contract execution, and customer focus and working with engineers and operations managers to mitigate the issues identified. Tracking completion of servi...

Overview We are looking for a dedicated and organized Service Coordinator who is proficient in Hindi and has strong Excel skills to join our team. The role requires responsibilities for managing customer service requests, scheduling appointments, and ensuring that service operations run smoothly and efficiently. The candidate should be able to effectively communicate in both Hindi and English, possess excellent organizational skills, and demonstrate proficiency in using Excel for data management. Required Skills Customer Service Management,Customer Complaints,After Sales Service Detailed Description Job Type : Full time (10am-7pm) Working : 6 Days Key Responsibilities Coordinate with service...

Roles and Responsibilities Manage administrative tasks such as office administration, vendor coordination, petty cash management, housekeeping management, facility management, stationery, and purchase order processing. Ensure efficient day-to-day operations of the organization by performing various administrative duties. Office stationery and utility items are properly recorded and utilized. Streamlining the office opening and closing arrangements and monitor office keys movements and record Ensure office stationery, pantry and utility items are standardized, sufficiently stocked and issue system are in place. Maintaining trouble free utility services and timely payment to the service provid...

To ensure breakdown calls registered by clients will be attended within 4 to 6 working hours by engineers. In case any fault is reported by engineer, standby card is arranged and delivered at customers premises within 8 to 12 working hours. To ensure service engineers are allotted breakdown calls well in advance in their respective territory To ensure preventive calls of corporate customers are attended by service engineers To check in / out timing of engineers as per CRM To support engineers remotely To make sure all engineers to mark their check in & check out at clients place only. If any discrepancy in GPS location, bring to notice to HR To make sure every engineer has to complete 5 call...

Major responsibilities as under: Manage customer support team and coordinate with (regional) service engineers Pro-active preventive management of field compressors to avoid any breakdown Ensure timely resolution of service requests, maintenance schedules, and customer complaints Responsible for aftersales stock (orders based on needs prediction, on time delivery, on time supply) Control of prices and discount as per management policy Maintain maintenance database and follow up on renewals Track service KPIs (response time, closure rate, customer satisfaction) and monthly report of after sales operations to management Market Intelligence and analysis and responsible for Key account Desired C...

As a Car Service Advisor at our Coimbatore location, your role will involve handling customer interactions, coordinating services, and ensuring customer satisfaction throughout the vehicle servicing process. Key Responsibilities: - Serve as the primary point of contact for customers visiting the service center. - Understand customer needs and accurately record service requirements. - Provide service estimates, explain repair details, and obtain necessary approvals. - Coordinate with the workshop team to ensure timely completion of services and repairs. - Maintain regular communication with customers to update them on the status of their vehicles. - Ensure adherence to company service quality...

Service Coordinator with 2–3 yrs exp. in machine mfg. (Blister Packaging). Manage service calls, AMC coordination, engineer scheduling, customer support & documentation. Ensure timely service delivery & customer satisfaction.