358 Service Coordination Jobs - Page 6

Role Overview: As a Service Coordinator at our company located in Navi Mumbai, you will play a crucial role in managing service requests, coordinating with technicians, and delivering exceptional customer service. Your organizational skills and customer-focused approach will be key in ensuring timely and effective resolution of service requests. Key Responsibilities: - Manage service requests from customers, ensuring timely and effective resolution. - Coordinate with technicians to schedule and dispatch service requests, optimizing resource utilization. - Provide excellent customer service by responding to inquiries and keeping customers informed about service request status. - Efficiently m...

Location: Bangalore, KA, IN IN IN Areas of Work: Sales & Marketing Job Id: 13408 External Job Description Job Purpose Divisional Service Coordinator to manage onsite engineers, handle spares inventory, and ensure smooth complaint resolution. The candidate will act as the central point of coordination between engineers and other stakeholders, ensuring efficient servicing and minimal downtime for mechanized tools. Business Responsibility Areas Complaint Handling & Onsite Support Coordination Act as the first point of contact for service engineers regarding customer complaints (Engineers will be reporting to him) Coordinate with onsite engineers to ensure timely resolution of complaints. Ensure...

Skills: Convey technical information, To manage and prioritize service requests efficiently., Excellent organizational skills, Proper Knowledge of MS office -Word, XLS, PPT, To work collaboratively with cross-functional teams, including technicians, sales, and support teams, Attention to detail to ensure accuracy in scheduling, documentation, and service delivery,. Benefits:ESIC/ Mediclaim, PF, Gratuity, CL, SL, PL etc.. Qualification:Graduate or Diploma/ B Tech in EE, ME, Automobile. Experience:2 to 6 yrs. in same field. Product & Brand To Be Handled. Godrej Forklift, Stacker, Hand Pallet Trolley, Battery operated platform trucks etc.. Responsible for Service co-ordination for Godrej divisi...

Role & responsibilities 1. After Sales Service for Batteries through channel. 2. Ensure TAT and total customer satisfaction 3. Ensuring digital compliances for channel partners for warranty process 4. Proper documentation Meeting with internal teams on different issues. Qualification: B.Tech - Electrical

Key Responsibilities: Handle customer queries and ensure smooth service coordination. Manage and update CRM data and reports. Follow up with patients/customers to ensure timely service delivery. Work closely with internal teams to resolve service issues. Contribute to enhancing patient experience and customer satisfaction. Requirements: 1- 2 years of experience in CRM / customer service (healthcare preferred). Strong communication and interpersonal skills. Ability to multitask and handle pressure in a fast-paced environment. Proficiency in MS Office and CRM software tools is an added advantage.

Align to technician on complaint call and PMS services mainly RT, TAT on system, timely close the complaint call on system, maintaining spares inventory, tracing and submission of defective parts in time frame, follow EHS compliances.

As a customer service representative, your role will involve interacting with customers by answering their questions, providing information on services and pricing, and being the main point of contact for their inquiries. You will also be responsible for coordinating service requests, logging them, and prioritizing them to ensure timely resolution by working closely with service teams. Additionally, you will provide administrative support by processing paperwork, generating service billing, and maintaining accurate client records. Your problem-solving skills will be essential as you investigate and resolve customer issues, concerns, and complaints, often being the first point of contact for ...

As a Front Desk & Customer Experience Executive at the Computer Hardware company, you will play a crucial role in ensuring a seamless customer experience and efficient service operations. - Welcome and assist walk-in customers with a friendly demeanor. - Handle phone/email/chat inquiries promptly and effectively. - Create job cards, log system inwards, and update CRM accurately. - Promote accessories, services, and extended warranties to customers. - Track inquiries, update CRM records, and follow up on leads. - Maintain a clean, organized, and customer-friendly reception area. - Display branding materials, brochures, and policies appropriately. - Address minor complaints or delays with empa...

As an IT Service Coordinator at our company, your role will involve being the primary point of coordination for incoming IT service requests, scheduling and dispatching technical resources, maintaining accurate inventory and asset records, and supporting day-to-day IT operations. You will also assist with routine system monitoring and maintenance activities while ensuring proper documentation, reporting, and adherence to IT policies and procedures. **Key Responsibilities:** - Act as the primary contact for all incoming support requests via phone and email. Document issues, assign service tickets, and escalate complex problems to higher-level support technicians. - Manage schedules and calend...

Schedule service technicians for on-site installations, maintenance, and repairs Work on customer inquiries regarding service status, appointments, and updates Maintain accurate records of service calls, work orders, and customer interactions Required Candidate profile A proactive and organized service coordinator with strong skills in Coordinating service activities, handling service documents & communication between clients and technical teams Call HR - 6380977549

Role & responsibilities Serve as the primary point of contact for customers seeking service information, updates, or assistance. Address customer inquiries, concerns, and service-related issues promptly and professionally. Track, document, and manage service requests in the system; escalate unresolved issues as required. Schedule and assign service calls or tasks to the appropriate technicians or service teams. Monitor the progress of ongoing service activities to ensure adherence to timelines and quality standards. Collaborate with internal departments (Operations, Field Teams, and Management) to streamline workflows. Maintain accurate and up-to-date records of service requests, schedules, ...

**Job Title:** Service Advisor – Automotive Sector **Location:** Mohali (Phase 8) Salary: Up to 22,000 CTC per month Experience: 2+ We are hiring an experienced Service Advisor for our automotive service center in Mohali.

Sales and Service Coordinator/Senior sales and servicecoordinator: Handle customer inquiries via CRM. Prepare Quotes: Generate accurate and detailedsales/service quotes based on customer requirements. Issue Purchase Orders (POs): Process and issue POs tosuppliers and ensure all details are accurate and complete. Execution: Execute the sales order or service orderby liaising with suppliers /inhouse team and ensure timely completion of thejob in the cost-effective manner. Prepare Invoices: Create and send invoices toaccounts for further processing. Resolve customer issues and complaints promptly, escalatingto relevant departments when necessary. Coordinate with logistics and supply chain teams...

Territory Service Manager, Service - Delhi - India Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living! What will you be doing Territory Service Manager is responsible for repairing Endoscopy, Recon and ENT equipment and instruments which are our company's portfolio, set up processes for servicing function, maintain repair equipment, adhere to quality policies laid down as per QMS (Quality Management System) & as laid down by GBU (Global Business Unit. The role includes: Provide comprehensive remote technical support to customers, as well as to the service and application teams. Record any requested information for customer complaints. Ensur...

Shah Group Co is looking for Service Co - Ordinator to join our dynamic team and embark on a rewarding career journey. Coordinate and schedule service appointments, installations, and maintenance visits for customers. Communicate with customers to gather service requirements, understand their needs, and provide relevant information. Assign service technicians or field engineers to service requests based on their availability, skills, and proximity to the customer location. Monitor and track service requests, ensuring timely and efficient resolution. Maintain accurate records of service activities, including appointment details, customer interactions, and service outcomes. Collaborate with in...

Act as the first point of contact for all IT-related queries via phone, email Log track, and manage incidents and service requests in the ticketing system Diagnose and resolve hardware, software, network for end-users. Email to urvi.s@netlabindia.com

Key Responsibilities: Handle customer queries and ensure smooth service coordination. Manage and update CRM data and reports. Follow up with patients/customers to ensure timely service delivery. Work closely with internal teams to resolve service issues. Contribute to enhancing patient experience and customer satisfaction. Requirements: 1- 2 years of experience in CRM / customer service (healthcare preferred). Strong communication and interpersonal skills. Ability to multitask and handle pressure in a fast-paced environment. Proficiency in MS Office and CRM software tools is an added advantage.

Manage ERP entries for customers/products, maintain customer files, handle AMC proposals & renewals, track PM reports, and update FTR by collecting customer feedback to ensure service quality and support.

Your role as a Cinema Kitchen Supervisor involves maintaining food handling and sanitation standards at all times. You will oversee the production and preparation of culinary items, ensuring employees keep their work areas clean and sanitary. Additionally, you will coordinate service and timing of events and meals with Operations departments, comply with loss prevention policies, and strive to improve service performance. Key Responsibilities: - Maintain food handling and sanitation standards - Perform all duties of cinema kitchen area employees in high sale times - Oversee production and preparation of culinary items - Ensure employees keep their work areas clean and sanitary - Coordinate s...

Responsibilities: Packaging material management Office coordination & support services Industry focus Flexible workflow implementation Service coordination assistance Provident fund

Job Opportunity for Service Coordinator - BATH DIVISION Job Location: Ahmedabad Industry preferred from Building Material The Service coordinator is an Executive N level in the Asian Paints Ess Ess – Bath Division Unit whose prime responsibilities are to maintain Customer Satisfaction score by working in close coordination with the Sales Team. To handle customer complaints and ensure resolution Guiding Technicians for non-solvable complaints on their own. Visiting consumers’ site along with Technicians on random basis to understand their ways of working. Quality of complaint closure Extensive travel of 16-20 days in a month Managing Set of Technicians Market Visit - Dealer Visit and Consumer...

Role & responsibilities >Identifying potential workshop of PGMs area wise and utilizing them for our business and future references. >Ensuring timely Enrollments of New PGMs in DMS with relevant Lat / Long Details >Conduct regular PGM Meet trainings (as per schedule) to improve product recommendation & sales referrals. >Ensuring Timely Schemes/ benefits are conveyed to PGMs which are converted through referrals >Ensuring updating of Various team sheet like (Claim Status, Meet Status, Enrollment data etc.) ->Coordinating with call center team for PGM NPS calling and getting the Monthly report. >Converting Parts Offtake through PGMs and preparing dashboard for sharing it with HO team. >Train a...

As a Customer Relationship Manager (CRM) in any industry, your role will be crucial in maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. Your focus will be on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by providing personalized service and managing customer interactions throughout their ownership journey. You will also play a key role in coordinating between sales, service, and marketing teams to effectively meet customer needs. Key Responsibilities: - Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance ...

Manage AC service center operations, technician reports, job scheduling, customer follow-ups, and Excel reporting. Must be from AC/HVAC background.Attractive salary. Location Kolkata. Send CV 9831564202. Required Candidate profile Need candidate from hvac or Air conditioning background who has knowledge of service center and can handle operations

- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Telugu or Tamil (with English or Hindi) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver