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0.0 - 3.0 years
1 - 3 Lacs
nashik
Work from Office
Responsibilities: * Manage customer complaints * Ensure timely resolutions * Maintain high CSAT scores * Coordinate service requests * Collaborate with sales team on after-sales support
Posted 1 month ago
4.0 - 9.0 years
1 - 3 Lacs
nagpur, aurangabad, amravati
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 1 month ago
4.0 - 9.0 years
1 - 3 Lacs
ghaziabad, gurugram, delhi
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
bhopal, madhya pradesh
On-site
As a Service Coordinator at our dynamic and customer-focused Facility Management service company based in Bhopal, M.P, you will be the central point of contact for all the distant site operations. Your role will involve ensuring smooth coordination between service teams, clients, and management, thereby playing a key role in scheduling, communication, documentation, and customer satisfaction. **Key Responsibilities** - Coordinate daily service operations and communications to teams in different locations. - Act as a liaison between clients, service teams, and head office. - Monitor job progress and ensure timely completion of service requests. - Maintain accurate records of service calls and...
Posted 1 month ago
2.0 - 7.0 years
1 - 3 Lacs
noida
Work from Office
Noida (Sector 63) | Work From Office | 1+ Years Experience | Salary- 35k Net Take Home This is an FTC On-Site role for a Service Coordinator in Noida WE'RE HIRING! | Service Coordinator | Location: Noida 63, Noida Female / Male Key Responsibilities: From Mobility / Consumer Electronics / Home Appliances background. Candidate must have good communication skills. Handling Escalation Calls from client side. Good in excel and report making. Coordination with brand.
Posted 1 month ago
2.0 - 3.0 years
2 - 3 Lacs
chennai
Work from Office
Female candidates with good spoken knowledge in Tamil, English and ,Hindi and interested to work in the Service I support function of an MNCI Invoice preparation,, AMC renewal follow-up, Document preparation for clearing the invoice .
Posted 1 month ago
0.0 - 2.0 years
0 - 3 Lacs
ahmedabad
Work from Office
WORK LOCATION:- AHMEDABAD Handle customer queries via live chat, email, messaging platforms. Maintain a positive, empathetic, and professional attitude toward customers 5 WORKING DAYS SALARY-14K-35K+incentives & other perks CONTACT ON:-8200326423 Required Candidate profile Excellent written communication skills in English (fluency required). Willingness to work in rotational shifts / night shifts (if required).
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
gandhidham, ahmedabad, rajkot
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 1 month ago
4.0 - 6.0 years
4 - 4 Lacs
chennai
Work from Office
Job Description: Must have Service Coordination in Automobile/ Consumer Electrical/Electronic Manufacture.To ensure timely completion of service complaints.To monitor spare parts movement from factory to branch offices,Service Franchisees evaluation Required Candidate profile DEEE / BE - EEE/DME with minimum 4 years experience Experienced in CRM/ERP
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
manesar
Work from Office
Role & responsibilities Collection of Quotation and revert on mail send to the clients Prepare enquiry sheet & send report send to the seniors. Ensure operational coordination. Receiving files & maintain the record. Verify PO with shared quotation with customers. Make Quotation. Carry out fundamental administrative tasks, such as printing, emailing and obtaining office supplies. Collaborate and assist the sales team. Sales coordination Support with inventory management. Plan monthly meetings and schedule updates. Process business invoices, bills and receipts. The capacity to cooperate in a group. Superior verbal and written communication abilities.
Posted 1 month ago
1.0 - 4.0 years
1 - 2 Lacs
manesar
Work from Office
Role & responsibilities Collection of Quotation and revert on mail send to the clients Prepare enquiry sheet & send report send to the seniors. Ensure operational coordination. Receiving files & maintain the record. Verify PO with shared quotation with customers. Make Quotation. Carry out fundamental administrative tasks, such as printing, emailing and obtaining office supplies. Collaborate and assist the sales team. Sales coordination Support with inventory management. Plan monthly meetings and schedule updates. Process business invoices, bills and receipts. The capacity to cooperate in a group. Superior verbal and written communication abilities.
Posted 1 month ago
3.0 - 7.0 years
2 - 6 Lacs
pune, maharashtra, india
On-site
Educational Qualification: Candidate should have a Diploma in Automobile. Experience: 2 to 3 years of experience in a similar role. Customer Interaction: Act as a point of contact between customers and the service team, understanding customer requirements and addressing concerns. Service Coordination: Schedule and coordinate vehicle servicing and repairs efficiently. Documentation: Maintain accurate service records and billing.
Posted 1 month ago
2.0 - 6.0 years
2 - 6 Lacs
pune, maharashtra, india
On-site
Key Responsibilities: Service Coordination Receive and process service requests from internal departments or clients. Schedule, track, and prioritize service tasks in coordination with production and engineering teams. Ensure timely completion of service work in line with project deadlines. Customer and Stakeholder Interaction Serve as the main point of contact for internal and external stakeholders regarding service status. Communicate technical updates, issues, and recommendations effectively. Address queries and resolve minor service-related issues proactively. Documentation and Reporting Prepare and maintain service reports, work orders, and documentation of technical activities. Record ...
Posted 1 month ago
1.0 - 5.0 years
0 - 3 Lacs
ahmedabad
Work from Office
Job Description: MC /SCP Quotation, P.O. process, CRM Update, O/S follow up and update file and share with Team., Arrange Dispatch of spare parts as per PO Manage Milkoscreen Instruments details and update CRM. Call Log in CRM, Calculate, TADA checking and processing. Routine Support activities as per HOD requirements. Weekly and monthly DATA/MBO preparation and Submission/Toll free handling as and required. Technical Skill Required: MS office knowledge. Coordination with Team and Customers. CRM /SAP/ERP knowledge. Data Management. Monitor Field Activities and update. Good Communication in English - Verbal/written and Hindi. Teamwork Should be ready to take new responsibility and ready to wo...
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
chennai
Work from Office
Role & responsibilities Update safety portal and ensure details are upto date Liase with vendors to facilitate service and negotiate better rates End to end billing cycle to be carried out through zoho creator. Handle customer inquiries via CRM. Prepare Quotes: Generate accurate and detailed sales/service quotes based on customer requirements. Issue Purchase Orders (POs): Process and issue POs to suppliers and ensure all details are accurate and complete. Execution: Execute the sales order or service order by liaising with suppliers /inhouse team and ensure timely completion of the job in the cost-effective manner. Prepare Invoices: Create and send invoices to accounts for further processing...
Posted 1 month ago
0.0 - 3.0 years
1 - 2 Lacs
chandigarh
Work from Office
—Attend phone calls related to sales and services from new & existing customers or IndiaMART inquiries —Updating the customer database —Understanding the customer's current status & needs. Required Candidate profile —Female graduate —Clear comm skills suitable for customer-facing roles —Telephonic etiquette & exp handling inbound & outbound calls —Knowledge of Microsoft Excel —data entry & report generation tasks
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an IT Service Coordinator at our company in Pune, you will play a crucial role in the coordination of IT service requests, scheduling technical resources, maintaining inventory records, and supporting day-to-day IT operations. Your responsibilities will include: - Ticket and Dispatch Management: - Serve as the primary contact for incoming support requests via phone and email. - Document issues, assign service tickets, and escalate complex problems to higher-level support technicians. - Scheduling and Coordination: - Manage schedules and calendars of technical staff for efficient service delivery. - Coordinate with external vendors and service providers when necessary. - Inventory and Asse...
Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
noida
Work from Office
Responsibilities: * Ensure timely delivery of spare parts * Manage service requests from start to finish * Coordinate with technicians & customers * Maintain accurate records & reports * Provide after-sales support via phone/email
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
ahmedabad
Work from Office
Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all the documents along with signatures and stamps. To ensure documentation is completed with utmost accuracy and to ensure the case is cleared in first pass. Coordinating with the internal teams for documentation to ensure smooth processing of client transactions. To ensure completion of disbursement process of a client will all formalities.
Posted 1 month ago
2.0 - 7.0 years
7 - 11 Lacs
bengaluru
Hybrid
This Position reports to: IS Service Owner Your role and responsibilities In this role, you will have the opportunity to support the organizations vision and strategic direction. Each day, you will apply IT knowledge and expertise to help solve complex technical or professional activities. You will also showcase your expertise by being a key resource, a definitive source of knowledge about services and solutions, to contribute your expertise to enhance organizational efficiency.The work model for the role is: #Li_hybridYou will be mainly accountable for: Involving and proactively supporting the installation, management, maintenance, and optimization of the service for your area of responsibi...
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
You will lead the Customer Relations operations team to deliver exceptional member experiences by overseeing service coordination, maintaining accurate member data, and driving engagement across club events and touchpoints. Your role will ensure personalized service, strengthen member relationships, and uphold the unit/clubs premium standards while acting as the primary point of contact for members. - Drive Operational Excellence - Oversee daily member interactions, ensuring prompt and professional handling of queries, service requests, and feedback. - Implement service delivery strategies to ensure seamless cross-department coordination and timely resolution of member concerns. - Maintain a...
Posted 1 month ago
1.0 - 4.0 years
5 - 9 Lacs
mumbai
Work from Office
This Position reports to: Project Execution Manager Your role and responsibilities In this role, you will have the opportunity to coordinate service work done at site and ensure it complies with ABB's and customers guidelines. Each day, you will act as a single point of contact for the customer during the execution of a service job. You will also showcase your expertise by leading and delivering responsive support coordination to exceed customer expectations/experience. You will be mainly accountable for: Assessing gaps in service delivery, contract execution, and customer focus and working with engineers and operations managers to mitigate the issues identified. Tracking completion of servi...
Posted 1 month ago
2.0 - 7.0 years
0 Lacs
bengaluru
Work from Office
UPS / Electrical Spares Incharge AMC Operations | Bengaluru Location: Bengaluru Experience: Candidates with strong knowledge and hands-on experience in handling UPS / Electrical Spares Industry: IT Solutions / Power Management (UPS Make Vertiv preferable) Employment Type: Full-time CTC: As per market standards / Based on experience Job Description: We are looking for a proactive and organized UPS / Electrical Spares Incharge to handle UPS spare parts operations for our Vertiv-based AMC customers across regions. The ideal candidate will be responsible for inventory control, dispatch coordination, tracking defective spares, and ensuring efficient spare logistics across service locations. Key R...
Posted 1 month ago
1.0 - 6.0 years
4 - 7 Lacs
gurugram
Work from Office
- Build & manage India-wide service network - Offer exceptional after sales service to customers - Onboard & handle service partners - Own ticket lifecycle till resolution - Maintain strong vendor relations - Achieve 90%+ NPS - Ensure <30hr TAT Required Candidate profile - 1+ yr in ops, customer-facing role - Strong customer-first mindset - Knows Telugu or Tamil (with English or Hindi) - Diploma/Any Graduate - Team player in fast-paced setups - Creative problem-solver
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
howrah, west bengal
On-site
You will be acting as the liaison between customers and the workshop, ensuring efficient repairs and maintenance to achieve customer satisfaction. Your key responsibilities will include: - Greeting customers professionally and assessing their service needs. - Opening job cards with accurate details of customer complaints and required services. - Explaining repair and maintenance work required on vehicles in a clear and non-technical manner. - Providing cost estimates and obtaining necessary approvals before work commences. - Coordinating with technicians to ensure timely progress and delivery of vehicles. - Keeping customers informed on the status of their vehicles throughout the service pro...
Posted 1 month ago
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