65 Service Coordination Jobs - Page 2

Supporting sales and service teams by handling administrative tasks, managing customer relationships, and ensuring smooth sales processes. Manages schedules, prepares reports, coordinates communication, and assists with customer inquiries and order processing. Key Responsibilities: Managing schedules, appointments, and travel arrangements. Maintaining customer records, databases, and CRM systems. Processing orders, quotes, and invoices. Preparing reports, presentations, and sales materials. Responding to customer inquiries, questions, and concerns. Following up on customer requests and complaints. Gathering customer information and feedback. Assisting sales representatives with administrative tasks. Ensuring accurate order management. Coordinating communication between the sales team and other departments. Managing sales pipeline and tracking progress. Assist with marketing activities, such as creating promotional materials or managing email campaigns. Assist with planning sales events, conferences, or trade shows. Skills and Qualifications: Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with CRM and ERP systems. Experience in customer service or sales support roles is preferred. Preferences: Candidate should be from Suraram or nearby area . Female candidates are preferred.

1. Generating Leads from Architects, Builders & Site Visits. 2. Payment Followup 3. Sample Management 4.Material Reconciliation 5.Service Issue Resolution 6.Reporting & Coordination 7.Branding Support * Freshers are most welcome *

We are looking for an experienced and well-organized Person to provide the necessary support to the field Service team. The goal is to facilitate the team's activities so as to maximize their performance and develop a solid and long-lasting development of the company Role & responsibilities Daily attendance of all team members. Receiving phone calls of service / sales and align people for the same. Maintain service / sales register for all incoming enquiries Maintain parts inventory for service handling and arrange the same from H.O Followup of pending or AMC payments with clients on timely basis Handling quotations, invoice, and purchase order for After Sales Service. Coordinate with the sales team by managing schedules, filing important documents, and communicating relevant information Maintain financial and non-financial data in electronic form and present reports (i.e. Documentation) Handle the processing of all orders with accuracy and timelines. Daily petty cash entries and monthly expenses statements. Self-motivated with a results-driven approach Knowledge of MS Office is required Coordinate with sales and Service Persons Preferred candidate profile Qualification: Diploma / Commerce Graduate / MBA / B TECH / BBA / BBM / POLYTECHNIC / CS /BCA/ Experience: minimum 1 to 3 years relevant experience, Freshers also Okay preferred candidates who have experience in Tally ERP are preferred Location: Delhi/NCR Female candidates preferred

ROLE : -Service Scheduling & Coordination -Serve as the SPOC for clients regarding service requests -Assign service tasks to appropriate engineers -Service Documentation / Warranty handling / AMC -Generate regular reports on service performance Required Candidate profile Currently working as Service Coordinator with a Machine Manufacturing firm ainvolved in coordination of tasks & schedules between clients & Engineers Education : Diploma /BE

1.Assess client needs and recommend suitable services. 2.Manage client communication (calls, emails, and appointments). 3.Oversee client care team training and resolve service-related issues. 4.Maintain and track service records. Required Candidate profile 5.Evaluate and suggest improvements for services. 6.Explain solutions to address client pain points.

Should handle Lift and Elevator Service calls.allocating to technicians , Maintaining AMC, Tele calling ,spare sales and maintenance of records.

Job Responsibilities : Handling all incoming customer queries and questions. Directing Service Technicians Team to the Required Location as and when required. Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to the HOD & management. Resolving customer complaints. Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information. Providing & checking product availability. Always adhering to a companys policies and procedures when assisting customers Performs routine customer service-related activities, as appropriate to the position, such as security escort, providing directions to locations and/or services, and/or courtesy transport. Performs various general office support as assigned; may act as courier for the unit in the pickup and delivery of documents, materials, equipment, and/or supplies. Performs miscellaneous job-related duties as assigned. Perks and Benefits Variable Pay Insurance Benefits

Call assigning and scheduling engineers for calls. CRM handling and managing data in internal sheets

We are hiring service coordinator for Marine client Role- Service coordinator only from Marine industry 2-3 years + experience. CTC 6 lpa Location :-Turbhe. Notice period - Immediate or not more than 15 days Key Skills - Should be only from marine background Experience in making PO,work order,invoicing Have hands on experience in documentation,mis & reports Client coordination, followup's and solving client queries Coordinate with vendors,payment followups . Job Description :- We are seeking a detail-oriented and organized Coordinator to support our sales team and ensure the smooth operation of sales activities. As a Coordinator, you will play a crucial role in assisting sales representatives, coordinating sales processes, managing documentation, and providing exceptional customer service. Your primary goal will be to streamline operations, enhance efficiency, and contribute to the overall success of the sales department. Sales Support and Coordination Customer Service Sales process improvement Documentation of invoices and service reports Required Skills :- Excellent spoken & written English communication, negotiation, and relationship-building skills. Proficient in using MS Office applications like Excel & WORD. We will provide basic training in ERP. Ability to effectively manage multiple projects and prioritize tasks in a fast-paced environment. Strong attention to detail and accuracy in handling documentation and records. Familiarity with marine equipment, spare parts, and related technical specifications Bachelor's degree in Business Administration, Commerce, Supply Chain Management, or a related field. Can share your cv on sweeta@focusonIT.com

Looking after replacements, Replacements - mail coordination's, Faulty Lights pickup from the store, Learning Audit, Coordination with factory for the replacements of lights with QTY. Required Candidate profile Proficient in Excel, Mail handling and Drafting, Preferable from MFG and LED Lighting Company, Handling Customers calls and Escalations.

1.Material Inward & Outward record with Stock Maintenance. 2.Preparing Quotation 3.Sales & Service Coordination (Clients, Delivery, project, payments, etc ) 4.Handling Petty Cash 5.Handover Document 6.Project Documentation 7.Engineers Coordination 8.Vendor Registration

Opening for 'Service cordinator' in Thane, Wagle Estate Preparing offer for customer as per there requirement Processing po and preparing invoices Follow up with customer for payments and offer status Coordinating with team for their visit plans and making arrangements accordingly ( Ticket booking, hotel booking if required) Coordinating with parent company for customer requirement Maintaining database.

Position: As a Global Subsidiary Coordinator, you will be responsible for managing the corporate compliance of international entity portfolios. In this role, you will be required to collaborate with customer contacts and third-party vendors to meet annual compliance deadlines, oversee the completion of ad hoc transactions, and assist with corporate secretarial and governance needs on behalf of the clients we serve. Someone who loves problem solving, is self-motivated, and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, agile, and work well as a team player or independently. This role requires a strong ability to prioritize, a high-level of organizational skills, and the ability to work effectively given minimal direction. Roles & Responsibilities: Serving as the primary point of contact for any GSM Service needs Management of communication received from customers and third-party vendors via Salesforce CRM Timely review, response, and initiation of all client requests Research and evaluation of jurisdictional requirements necessary for corporate filings Liaise between the customer and third-party vendor to process any annual compliance and transactional filings Ability to communicate and collect requirements necessary for KYC Due Diligence Assisting with customer questions and providing on-the-spot status updates Facilitating client and/or vendor calls to provide updates on the status of open projects Managing the accuracy of all client information in our Company Records and Entity Management applications Technical skills & Experience: Qualified Company Secretary and/or law graduate with 7-8+ years of experience Focus on delivering high customer service standards Excellent verbal and written communication skills Strong organizational skills with the ability to prioritize and manage time effectively Ability to manage a high-volume of work while adhering to quality performance standards Ambition to welcome challenges and strive to out-perform set goals and expectations Agility to work independently or in a team setting, often with minimal direction Problem-solving skills, including research and analytical skills Ability to learn quickly and embrace new systems, technology, and processes Strong computer skills and proficiency in MS Excel and Office A high level of comfort preparing spreadsheets and other reporting for internal and external use Model CSC values of service, teamwork, tenacity, agility, and being genuine

Roles and Responsibilities Manage sales orders from receipt to delivery, ensuring timely processing and follow-up with customers. Provide back office support for sales activities, including data entry, record-keeping, and reporting. Assist in service coordination by scheduling appointments, managing inventory levels, and resolving customer complaints. Utilize Tally Prime software for accounting purposes. Desired Candidate Profile 1-2 years of experience in a similar role (sales coordination or servicing). Proficiency in MS Office applications (Word, Excel) and basic knowledge of Tally Prime. Bachelor's degree in any specialization (B.A or B.Com).

We are looking for Service Engineer for Ahmedabad location. This opportunity will be Off-role. Job Role: Candidate should have experience in service of Genset. He should good knowledge on CPCB-IV. Discuss, negotiate, signing off the SLAs with different customers viz- Telecom/ Retails/ Institutions. Monitoring the adherence of the SLAs periodically and initiate CAPA as and when required Ensuring the AMC/ CMCs as per the targets, review the performance periodically with the team members/ OEAs/ Dealers. Initiate corrective and preventive measures to achieve the business targets. Visiting to the major customer/ conduct customer meet periodically to resolve the long pending issues. Also ensure that all the regional managers/ area managers to do the same at Zonal/ Circle level. Submitting the periodic MIS pertaining to the major business parameters with desired frequency to the management.

Dear All, We have currently hiring for the Coordinator Training Services position for Bangalore location. Kindly find the below Job Role: Role & responsibilities 1) Maintenance & Updating of PC Tutors man days allocation 2) Adhere to Training oversight body KPIs (IRCA/NBQP) as well as internal (TUV India/TNCERT) KPIs 3) Review PC-specific training details for correctness prior planning & upload in excellence portal & overall training documentation (CRF, Course Documentation, Examination, etc) management. 4) Communication & Coordination with all Tutors, PC Heads, Other PC Training Coordinators, Marketing Executives, Customers, HO team & all relevant authorities on course planning requirements. 5) Verification of - customer POs prior to Planning in excellence 6) Planning of open house courses with necessary administrative & logistical support. 7) Coordinate with clients for inhouse training to provide necessary administrative & logistical support for inhouse courses. Preferred candidate profile 1) Follow-up for invoice payments on need basis & support PCH / Operation Manager. 2) Training Course Data updates as per requirements, training schedules tracking as per instruction & coordinate with HO team for release of final certificate. 3) Monthly MIS & timely submission 4) Any assignment given by reporting Authorities 5) Weekly and monthly updates of all related activity to be submitted 6) Assisting in tender, related documentations related to AB/approval body requirements

Roles and Responsibilities Ensure timely and effective delivery of services to customers by coordinating all service activities. Handle customer queries, complaints, and issues through effective communication skills. Plan and manage projects from initiation to completion, ensuring successful issue resolution. Utilize MS Office Outlook for efficient scheduling and coordination. Provide excellent customer service by resolving queries promptly. Desired Candidate Profile 2-3 years of experience in a similar role or industry (Service Coordination). Diploma in Electrical/Bachelor's degree in any discipline (e.g., B.A., B.Sc.). Excellent English/Kannada & Hindi language proficiency with strong verbal and written communication skills. Proficiency in using MS Office applications, particularly Outlook.

• Preparation and Authorization of Quotations/Orders/Pro-forma Invoices/Tax Invoices/E-Way Bill. • Coordination with Customers, Dealers, and Sales Executives. • Preparation of MIS and other Reports. • Customer Relationship Management. Required Candidate profile Good verbal & written communication skills Good listener Ability to interact with internal team , customers & Logistic Services providers Ability to provide initial product information to customers

Role & responsibilities The Service Advisor will act as the liaison between customers and our workshop ensuring a seamless and satisfactory service experience. The ideal candidate will have excellent communication skills. solid understanding of automotive services. the ability to manage multiple tasks efficiently. A service advisor typically works in a car dealership and acts as the liaison between customers and the service technicians. The service advisor communicates with customers to determine their vehicular problems and the repair timeline. Lead, mentor, and motivate the sales team to maximize their potential and performance. Identify new business opportunities and market trends to expand the company's customer base. Build and maintain strong relationships with key clients, partners, stakeholders. Analyze sales data and market insights to forecast sales projections and optimize sales.

Role & responsibilities Must have reporting experience in Advance Excel, Power BI, PowerPoint. - Coordinates the different operational processes (Incident, Change and Service Request) - Change and Project planification - Ability to challenge, recommend and redirect teams to ensure the operations and sla expectation - Coordinate the operations acceptance process to ensure the landing of project into production - Reporting & continuous improvements Preferred candidate profile Knowledge of Cloud services (AWS) Ticketing Tools (Service Now) Excel / PowerPoint / Word Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & Noticer period details.

Responsibilities: * Manage service operations & coordination * Ensure timely servicing & customer satisfaction * Oversee after sales services & marketing * Collaborate with engineering team on repairs Mobile bill reimbursements House rent allowance Travel allowance Over time allowance Food allowance Annual bonus

Role Summary The Senior Revit Technician would be responsible for creation and editing of fire protection/ suppression and fire detection and alarm drawings in compliance with UK BIM Standards and detailing practices ensuring high output quality of work. Responsibilities Creation and editing of drawings & models in compliance with WSP UK BIM Standards and detailing practices. Produce accurate BIM/Revit, Bently/MicroStation and AutoCAD 2D drawings and 3D models to agreed deadlines. Excellent working knowledge of fire protection and detection and alarm design, modelling, and service coordination. Completion of tasks received from Engineers. Should also be familiar with other Autodesk software such as AutoCAD and Navisworks. Should be familiar with Bently MicroStation software. Ensure drawings are issued and filed in an appropriate manner to UK standards. Develop expertise and stay abreast of developments in relevant technical field. Ensure that Health & Safety is embedded into all work practices in line with company policies. Provide regular work status updates, including risks or concerns, to line manager. Adaptability and willingness to learn new technologies. Attend team and project meetings as required to UK timing. Support the company’s approach to sustainability. Identify improvements (where possible) to enhance WSP UK service to clients. Lead by example and ensure QMS compliance across team. Complete accurate timesheets by set deadline. Attend in house or external training for new technologies passing new skills to others within the team. Key Competencies / Skills Mandatory Skills Good working knowledge of BIM software packages, AutoCAD/MicroStation. Experienced user of Microsoft Office. Proven ability to produce detailed fire protection, fire detection and alarm drawings (plans, sections & details) from engineers’ basic sketches to local and international code requirements. Excellent working knowledge of Bently and REVIT Software (latest versions). Including fire protection and fire detection and alarm modelling, content creation (parametric and non-parametric families), coordination with structural and MEP elements, Revit schedules, managing work sets/ links/ visibilities, sheet setup and collaboration. Ability to interact with other teams within the business to advance coordination on all projects. Key Competencies The successful candidate will be a dynamic, self-motivated individual who will take on a key role in project work, focused on timely delivery and technical excellence. Excellent working knowledge of AutoCAD software (latest versions). Including AutoCAD functions, such as X-Refs, Lisp, Blocks, Layers, Model Space & Paper Space, Viewports, Pen Setting files and all AutoCAD utilities. Should also be familiar with other Autodesk software such as Reference Manager. Should have understanding of ACAD customization and be able to load WSP Standard Menus, settings and make sure all PCs are set-up correctly & uniformly. Experienced in the use of Bently/MicroStation. The role requires involvement in numerous projects from an early stage. The ability to create and modify fire protection drawings, fire detection and alarm/models based on NFPA, BS and local standards for each stage of a project is a pre-requisite and training and guidance will be provided where necessary. Excellent command of written and verbal English

Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. You will be responsible for overseeing the successful execution of projects and ensuring the satisfaction of all stakeholders. Roles & Responsibilities: Lead the delivery of programs, projects, or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda. Oversee the successful execution of projects and ensure the satisfaction of all stakeholders. Provide guidance and support to the team members. Collaborate with cross-functional teams to drive project success. Identify and mitigate risks and issues that may impact project delivery. Ensure adherence to project timelines and budgets. Professional & Technical Skills: Must To Have Skills:Proficiency in Enterprise Network Operations. Good To Have Skills:Experience with network security and monitoring tools. Strong understanding of network operations and infrastructure. Experience in managing enterprise-level networks. Knowledge of ITIL framework and best practices. Excellent problem-solving and analytical skills. Additional Information: The candidate should have a minimum of 5 years of experience in Enterprise Network Operations. This position is based at our Bengaluru office. A 15 years full-time education is required. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge. Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications. Stay updated with the latest advancements in Enterprise Network Operations, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Enterprise Network Operations. Good To Have Skills:Experience in Cloud Tech Support and Application Support. Strong understanding of system and application design and architecture. Experience in troubleshooting and resolving complex technical issues. Excellent communication and interpersonal skills. Roles & Responsibilities:- Lead and manage the delivery of network operations services, ensuring service delivery meets or exceeds customer expectations. Collaborate with cross-functional teams to ensure smooth operations, including working with project managers, business analysts, and other stakeholders. Oversee the network operations team, providing guidance, coaching, and mentoring to team members. Develop and maintain network operations processes and procedures, ensuring they are up-to-date and aligned with industry best practices. Identify and implement process improvements to increase efficiency and effectiveness of network operations services.Professional & Technical Skills:- Strong understanding of enterprise network operations, including experience with network design, implementation, and troubleshooting. Experience with network security technologies, such as firewalls, intrusion detection/prevention systems, and VPNs. Experience with network monitoring and management tools, such as SolarWinds, Nagios, and Cisco Prime. Experience with network protocols and technologies, such as TCP/IP, BGP, OSPF, MPLS, and VPNs. Experience with network hardware, such as routers, switches, and load balancers. Strong understanding of ITIL processes and procedures, including experience with incident, problem, and change management.Roles & Responsibilities:- Lead and manage the delivery of network operations services, ensuring service delivery meets or exceeds customer expectations. Collaborate with cross-functional teams to ensure smooth operations, including working with project managers, business analysts, and other stakeholders. Oversee the network operations team, providing guidance, coaching, and mentoring to team members. Develop and maintain network operations processes and procedures, ensuring they are up-to-date and aligned with industry best practices. Identify and implement process improvements to increase efficiency and effectiveness of network operations services.Professional & Technical Skills:- Strong understanding of enterprise network operations, including experience with network design, implementation, and troubleshooting. Experience with network security technologies, such as firewalls, intrusion detection/prevention systems, and VPNs. Experience with network monitoring and management tools, such as SolarWinds, Nagios, and Cisco Prime. Experience with network protocols and technologies, such as TCP/IP, BGP, OSPF, MPLS, and VPNs. Experience with network hardware, such as routers, switches, and load balancers. Strong understanding of ITIL processes and procedures, including experience with incident, problem, and change management.Job Description:F5 Load Balancer Senior Network Engineer - Network Operations CenterPosition Title:F5 Load Balancer Senior Network EngineerLocation:[City, State]Department:Network Operations Center (NOC)Reports To:NOC Manager/Director of Network OperationsType:Full-Time, PermanentPosition Overview:As an F5 Load Balancer Senior Network Engineer, you will play a critical role in managing, maintaining, and optimizing the load balancing infrastructure within large-scale enterprise network operations. This position requires deep technical expertise in F5 products, including LTM, GTM/DNS, ASM, and APM, combined with strong network engineering skills to ensure the availability, performance, and security of network services. You will collaborate with a team of network professionals to support and enhance our mission-critical systems, providing technical leadership and hands-on management of complex network issues.Key Responsibilities: Load Balancer Management:Design, configure, manage, and maintain F5 load balancers (LTM, GTM/DNS, ASM, APM) to optimize the distribution of network traffic and ensure high availability of services. Troubleshooting & Incident Management:Respond to and resolve complex network incidents, including performance degradation, connectivity issues, and security incidents related to load balancing. Performance Tuning & Optimization:Monitor and analyze the performance of the load balancing infrastructure, identifying opportunities for tuning and optimization to enhance efficiency and reliability. Security & Compliance:Implement and maintain security best practices, including SSL/TLS offloading, DDoS mitigation, and web application firewall (WAF) policies using F5 solutions. Ensure compliance with enterprise security standards and industry regulations. Automation & Scripting:Develop and maintain scripts (e.g., iRules, Python, Bash) for automating repetitive tasks, deploying configurations, and integrating with other network management tools. Documentation & Reporting:Create and maintain detailed documentation of load balancing configurations, network topologies, and operational procedures. Provide regular reports on system performance, capacity, and incidents. Collaboration & Support:Collaborate with cross-functional teams, including network engineers, system administrators, application developers, and cybersecurity specialists, to deliver seamless network services. Provide technical guidance and mentoring to junior network engineers. Vendor & Stakeholder Management:Interface with vendors for technical support, product evaluations, and updates. Communicate effectively with stakeholders to understand business requirements and translate them into technical solutions. On-Call Support:Participate in an on-call rotation to provide 24/7 support for critical network systems and ensure rapid resolution of issues.Qualifications: Education:Bachelor's degree in Computer Science, Information Technology, or related field. Equivalent work experience may be considered. Experience:oMinimum of 5-7 years of experience in network engineering, with at least 3 years focused on F5 load balancing solutions in an enterprise environment.oExtensive experience with F5 technologies, including LTM, GTM/DNS, ASM, APM.oProven experience in managing large-scale, complex network environments with a focus on high availability and performance. Certifications:F5 Certified BIG-IP Administrator (F5-CA) required. Advanced F5 certifications (F5-CTS, F5-CSE) preferred. Other relevant certifications (e.g., CCNA, CCNP, CISSP) are a plus. Skills:oIn-depth knowledge of networking protocols (TCP/IP, DNS, HTTP/HTTPS, SSL/TLS).oProficiency in network design and troubleshooting using tools such as Wireshark, TCPdump.oStrong scripting and automation skills (e.g., iRules, Python, Bash).oExperience with network monitoring and management tools.oExcellent analytical, problem-solving, and communication skills.oAbility to work in a fast-paced, dynamic environment with shifting priorities. Qualifications 15 years full time education

Job description We are looking for an experienced and well-organized Service Coordinator to provide the necessary support to the field service team as well Lovibond customers. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information. Roles and Responsibilities: Using SAP software to enter data into databases and generate quotations and PO Processing Using Customer Relationship Management (CRM) software to manage client Understanding all services currently offered by the organisation Responding to customer enquiries over the phone, in person and via email. Understanding Customer spares needs and quotations generation Purchase orders processing and Payment follow-ups Discussing with clients to evaluate needs and recommend appropriate services. Developing and maintaining customer relationships. Performing regular followups with clients to ensure ongoing satisfaction. Resolving client issues over the phone and via email. Creating regular reports on service levels and requirements. Maintaining customer visits database and Reports Evaluating overall service level and implementing continuous improvement tactics. Desired Candidate profile: Must have excellent Hindi/English verbal and written communication skills Proficiency with MS Office Suite (Outlook, Excel, Word, PowerPoint) Any Bachelor Degree/Diploma Experience :Min 1 Year/ Fresher Annual CTC: 2.0 - 3.0L Preferable Qualification Electronic subject Preferable with tendering works experience Preferable nearby Location candidates Sense of urgency and customer service orientation Ability to organize and prioritize work and meet deadlines

Dear All We have job opening at Bangalore for Service co-ordinator, kindly share your resume to pallavi@thakral-india.co.in along with below details. What is your current CTC ? What is your net take home salary? What is your salary expectation ? Reason for job change? Notice period is for how many days? Are you currently working? How many customers were you handling? How many AMC are you handling? How many engineers are you handling? Have you handled the below job profile earlier ? Is traveling convenient to below office address? Office Address : Thakral Services India Limited 1st Floor, Shree Rajarajeshwari Aracde, No.23/50/1A/514/2/1-1, Near Courtyard Marriot Hotel, Outer Ring Road, Opp. Lumbini Garden, Veerannapalya Flyover, Bengaluru 560045. INDIA Pls visit our URL :- www.thakral-india.co.in JD for Service co-ordinator Should allocate calls to engineers and follow-up with them till closure of call. Closing calls in Synergy as well. Updating client over mail on status of the calls and installations. Coordinate with vendors and scheduling the installations. Ensure that all the PMs are assigned to engineers and done by engineers in time. Daily tracking of complaint calls, PM calls and installations. Collection of reports & evaluation of engineers productivity thru Synergy Conducting weekly review meeting with engineers on the progress of calls/installations along with CSM Following up on return of defective material by engineers Monitoring and taking steps to regularize unbilled supplies Preparing PM call status & circulating reports to CSM. Requirement 1-6 years experience with good communication and inter-personal skills. Computer Knowledge: Should have excellent knowledge/command over Microsoft Excel