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1.0 - 5.0 years
2 - 3 Lacs
panchkula
Work from Office
Responsibilities: * Manage warranty claims & customer complaints * Ensure timely resolution within SLA * Coordinate service operations with AMCS team * Provide after sales support & assistance
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
nashik, maharashtra
On-site
The Customer Relationship Manager (CRM) in any industry is responsible for maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. This role focuses on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by delivering personalized service and managing customer interactions throughout the ownership journey. You will also coordinate between sales, service, and marketing teams to ensure customer needs are met effectively. Key Responsibilities: Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance loyalty and satisfaction. -...
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
madhya pradesh
On-site
We are looking for the right individuals who are eager to innovate, achieve, grow, and lead. Our organization values attracting and retaining top talent by investing in our employees, empowering them to enhance their skills, and advance their careers. Join us and experience the challenges, rewards, and opportunities of being part of one of the world's largest providers of products and services to the global energy industry. Under the guidance of the Warehouse Manager / Service Coordinator, you will support in overseeing the daily operations at our facility to ensure the delivery of excellent customer service, uphold world-class safety standards, and enhance business segment efficiency. You m...
Posted 2 weeks ago
2.0 - 5.0 years
1 - 5 Lacs
bengaluru
Work from Office
Position Summary The Workplace Coordinator ensures an exceptional workplace experience by managing all soft services, events, and concierge offerings for Stripes offices in Bengaluru. This role oversees day-to-day service deliverycovering cleaning, pest control, pantry operations, and receptionwhile fostering user engagement, supporting events, and ensuring vendor excellence. The Workplace Coordinator acts as a frontline ambassador, providing a welcoming environment and ensuring operational efficiency across all workplace touchpoints. Key Responsibilities Soft Services & Facilities Manage all soft services including cleaning, pest control, waste management, pantry and breakroom upkeep, and g...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
navi mumbai, maharashtra
On-site
You are a highly organized and customer-focused Service Coordinator responsible for managing service requests, coordinating with technicians, and delivering exceptional customer service. Your main duties include receiving, processing, and managing service requests from customers to ensure timely and effective resolution. You will also be coordinating with technicians to schedule and dispatch service requests, optimizing the use of resources. Providing excellent customer service by responding to inquiries and keeping customers informed about service request status is a key aspect of your role. Additionally, you will manage the scheduling and dispatch of technicians, ensuring efficient routing...
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
Are you searching for inspiring professional challenges, immense opportunities for career advancement, and industry-best remuneration packages Join Orbit Technologies to explore your career! We are a team of experienced professionals seeking bright, motivated, and dedicated individuals like you. If you are interested in a long-term career with one of the leading instrumentation companies in India, please send your CV to recruit@orbitindia.com. Location: Hyderabad Experience: 3+ years Qualification: Diploma / Graduation Industry: Any Industry,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
delhi
On-site
We are currently seeking female candidates, preferably from the Hospitality/Healthcare/Wellness domain, to join our client as a Business Promoter. Location: Mehrauli, Delhi Required Experience: 1+ year As a Business Promoter, your responsibilities will include: - Welcoming guests and managing check-ins - Managing customer interactions effectively - Addressing guest questions and concerns - Arranging requested services with relevant departments - Driving revenue through targeted sales efforts - Building positive relationships with guests - Keeping client records organized and updated - Ensuring precise guest account details - Acknowledging and exceeding return guest expectations - Staying inf...
Posted 2 weeks ago
2.0 - 7.0 years
1 - 2 Lacs
kochi
Work from Office
Candidate will be responsible for coordinating service operations, managing customer queries, and ensuring smooth service delivery at the Cochin branch.customer support, or related roles (preferred in electronics, IT, or consumer durable industry).
Posted 2 weeks ago
3.0 - 4.0 years
2 - 3 Lacs
kochi
Work from Office
To fill all service requirement of customer in SCR form and register in Service CRM of Remi Instrumentsas displayed in www.remilabworld.com/e-catalogue. He must allot to service enquiry's SCR to attend service & maintain spares required in tally ERP Required Candidate profile Candidate must have minimum 3/4 years' experience in same field and computer friendly to use Tally ERP or any other ERP & any special software for registering service calls.
Posted 2 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
ahmedabad
Work from Office
Job brief: As a spares & Service Coordinator, you will work with clients to provide timely supply of spares & service they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible. Responsibilities: Respond to customer queries in a timely and accurate way, via physically, phone, email or chat. Check the spares stock in stores, and if any spares is not available align to get inhouse or at customer site on time. Maintaining and developing relationships with key client cont...
Posted 3 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
chennai
Work from Office
Schedule service technicians for on-site installations, maintenance, and repairs Work on customer inquiries regarding service status, appointments, and updates Maintain accurate records of service calls, work orders, and customer interactions Required Candidate profile A proactive and organized service coordinator with strong skills in Coordinating service activities, handling service documents & communication between clients and technical teams Call HR - 6380977549
Posted 3 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
mumbai, hyderabad, delhi / ncr
Work from Office
Key Responsibilities: Handle customer queries and ensure smooth service coordination. Manage and update CRM data and reports. Follow up with patients/customers to ensure timely service delivery. Work closely with internal teams to resolve service issues. Contribute to enhancing patient experience and customer satisfaction. Requirements: 1- 2 years of experience in CRM / customer service (healthcare preferred). Strong communication and interpersonal skills. Ability to multitask and handle pressure in a fast-paced environment. Proficiency in MS Office and CRM software tools is an added advantage.
Posted 3 weeks ago
2.0 - 3.0 years
2 - 6 Lacs
chennai
Work from Office
Sales and Service Coordinator/Senior sales and servicecoordinator: Handle customer inquiries via CRM. Prepare Quotes: Generate accurate and detailedsales/service quotes based on customer requirements. Issue Purchase Orders (POs): Process and issue POs tosuppliers and ensure all details are accurate and complete. Execution: Execute the sales order or service orderby liaising with suppliers /inhouse team and ensure timely completion of thejob in the cost-effective manner. Prepare Invoices: Create and send invoices toaccounts for further processing. Resolve customer issues and complaints promptly, escalatingto relevant departments when necessary. Coordinate with logistics and supply chain teams...
Posted 3 weeks ago
13.0 - 17.0 years
0 Lacs
patiala, punjab
On-site
As a Service Coordinator at Harison Generators Pvt. Ltd., located in Patiala within the Service department, your primary responsibility will be to efficiently coordinate service schedules and assign tasks to technicians. You will be tasked with handling customer queries, complaints, and service requests while ensuring timely resolution of breakdowns and preventive maintenance. Additionally, you will be expected to maintain service records, reports, and documentation, and coordinate with sales, stores, and operations to facilitate a smooth workflow. To excel in this role, you should hold a Graduate/Diploma in a relevant field with at least 3 years of experience in service coordination or afte...
Posted 3 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
bangalore rural, chennai
Work from Office
Job Responsibilities: Visit R&D centers in Bangalore and Chennai to understand customer needs. Generate enquiries and bring business from pharma R&D centers. Coordinate for quotations, drawings, and project proposals. Follow up with customers for quotations, approvals, and payments. Prepare visit reports and share with management. Communicate regularly with customers and handle their queries. Update MIS with visit details, enquiries, and orders. Develop new customers in the pharmaceutical manufacturing and research sector. Skills & Requirements: Graduate / Post Graduate in B.Tech/B.E. in Mechanical. . 13 years’ experience in pharma R&D, machinery, or technical sales (preferred). Basic knowle...
Posted 3 weeks ago
1.0 - 2.0 years
3 - 5 Lacs
bengaluru
Work from Office
Job Summary: We are looking for a proactive and organized Service Coordinator to manage and streamline service-related operations. The role involves coordinating activities through the ERP system, handling customer service requests, cold calling, and ensuring timely resolution of service tickets. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask efficiently. Key Responsibilities: ERP Coordination: Manage and track service requests, job assignments, and work orders through the ERP system. Cold Calling: Engage with potential and existing clients to provide service updates, schedule maintenance, and upsell relevant services. Ticket...
Posted 3 weeks ago
5.0 - 10.0 years
4 - 6 Lacs
navi mumbai
Work from Office
This role is central to managing service operations across all regions for AMC-based IT services involving CCTV systems, Wi-Fi devices, printers, scanners, servers, LAN, and networking equipment. The ideal candidate will track and report on service. Required Candidate profile Graduate in Computer Science, IT, Electronics, or related field 5- 10 years of experience in service coordination or IT operations support Experience with AMC management is preferred
Posted 3 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
ahmedabad
Work from Office
Role Overview As a Service Coordinator, youll act as a vital bridge between customers and our technical service teamsensuring efficient, timely, and customer-friendly service operations. Key Responsibilities - Receive and manage service requests via phone, email, or in-person visits. - Communicate effectively in Marathi, while also being comfortable in Gujarati and English. - Arrange onsite visits by technicians, confirm appointments, and follow up on service execution. - Log service details, report issues, and maintain accurate documentation of each service case. - Assist with spares ordering and coordinate internal follow-ups. - Escalate critical technical issues or delays to senior staff ...
Posted 3 weeks ago
2.0 - 6.0 years
3 - 4 Lacs
bhubaneswar, kolkata, lucknow
Work from Office
Job Title : Service Coordinator Location : Kolkata/Guwahati/Patna/Bhubaneswar Experience : 2+ Years in a Similar Role About Western Refrigeration Pvt Ltd: Western Refrigeration Pvt Ltd, a pioneer in the Indian commercial refrigeration industry, was the first manufacturer of Visi-coolers in India. With a state-of-the-art Greenfield facility in Sanjan, Gujarat, it boasts the largest plant of its kind in South-East Asia, producing over 1,000 units per day. Today, Western has an annual capacity of 360,000 units and exports to 45 countries across Asia, the Indian Subcontinent, and Africa. As an innovator, Western was among the first to use Carbon Dioxide as a refrigerant and to develop solar-powe...
Posted 3 weeks ago
2.0 - 4.0 years
2 - 3 Lacs
bengaluru
Work from Office
Job Summary: We are looking for a proactive and organized Service Coordinator to manage and streamline service-related operations. The role involves coordinating activities through the ERP system, handling customer service requests, cold calling, and ensuring timely resolution of service tickets. The ideal candidate should have excellent communication skills, attention to detail, and the ability to multitask efficiently. Key Responsibilities: ERP Coordination: Manage and track service requests, job assignments, and work orders through the ERP system. Cold Calling: Engage with potential and existing clients to provide service updates, schedule maintenance, and upsell relevant services. Ticket...
Posted 3 weeks ago
5.0 - 7.0 years
4 - 5 Lacs
chennai
Work from Office
Manage fabrication/heavy fabrication projects from planning to closure. Handle budgets, timelines, risks, techno-commercial tasks, and after-sales coordination. Required Candidate profile BE Mechanical with 5+ yrs exp in project mgmt (fabrication/heavy fabrication). Skilled in project planning, execution, risk management, techno-commercials & client coordination.
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
mumbai suburban
Work from Office
Role & responsibilities To ensure breakdown calls registered by clients will be attended within 4 to 6 working hours by engineers. In case any fault is reported by engineer, standby card is arranged and delivered at customers premises within 8 to 12 working hours. To ensure service engineers are allotted breakdown calls well in advance in their respective territory To ensure preventive calls of corporate customers are attended by service engineers To check in / out timing of engineers as per CRM To support engineers remotely To make sure all engineers to mark their check in & check out at clients place only. If any discrepancy in GPS location, bring to notice to HR To make sure every enginee...
Posted 3 weeks ago
3.0 - 4.0 years
0 - 2 Lacs
bengaluru
Work from Office
Dear All, We have job opening for Service co-ordinator at Bangalore, Kindly share your resume along with below details to pallavi.tyagi@thakralinnovations.com Pls visit our URL :- www.thakral-india.co.in What is your current CTC ? What is your take home salary? What is your salary expectation ? Reason for job change would be? Notice period is for how many days? Is traveling convenient to below office address? How many customers were you handling? JD for Service Coordinator Roles & Responsibilities: Good in Excel Exp : 3 to 4 years Service Engineer visit schedule planning for service and project activities of the assigned region Closing the service call within the SLA-agreed TAT MIS report tr...
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
srinagar, ludhiana, delhi
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
kochi, thrissur, kozhikode
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 3 weeks ago
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