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1.0 - 6.0 years
1 - 3 Lacs
pimpri-chinchwad
Work from Office
Role & responsibilities : The role requires good written and verbal communication to convey clear requirements, technical knowhow to co-ordinate with engineers and customers. Provide site pre-requirements to customer and organizing for installation and commissioning of systems. The candidate shall be responsible for handling customer service calls for the respective region. Liaison with customer to understand the complaints, try to provide online telephonic solution, co-ordinate and lining up respective service engineer for attending the service call. Provide estimate of materials / service to customer after understanding the requirement and to arrange for the material / service after receiv...
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
navi mumbai
Work from Office
Position - IT Helpdesk Coordinator Location - Navi Mumbai - Airoli Preferred - Only Male Candidates Desired Candidate Profile 1-6 years of experience in an IT help desk environment handling calls, emails, and chats. Strong knowledge of Windows operating systems, Active Directory, Outlook configuration, printer setup/troubleshooting, antivirus installation/configuration. Excellent communication skills with ability to handle multiple conversations simultaneously. Ability to work independently with minimal supervision while maintaining high levels of productivity.
Posted 3 weeks ago
2.0 - 3.0 years
3 - 4 Lacs
mumbai
Work from Office
Service Desk Executive (B-tech , BE please don't apply) General Shift timing Location : Sion Roles and Responsibilities Coordinate with the desktop and Field engineers and align them, Support & guide Service Personnel on site doing installation, maintenance & service Create and assign service tickets to appropriate technicians or teams for resolution Monitor and respond to IT support tickets in a timely manner Provide excellent customer service and ensure a positive user experience Vendor management for Service support Vlookup, Pivot experience is required Desired Candidate Profile Basic Coordination skills , good communication and team management skills. Strong on verbal and written communi...
Posted 3 weeks ago
4.0 - 9.0 years
1 - 3 Lacs
ghaziabad, gurugram, delhi
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 3 weeks ago
4.0 - 9.0 years
1 - 3 Lacs
nagpur, aurangabad, amravati
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
gandhidham, ahmedabad, rajkot
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 3 weeks ago
2.0 - 7.0 years
2 - 3 Lacs
gurugram, delhi / ncr
Work from Office
Graduate Male Expert with computers 2–4 years of experience in service coordination or field service operations. Strong knowledge of industrial equipment and troubleshooting. whatsaap me resume - 9911188360
Posted 3 weeks ago
4.0 - 6.0 years
5 - 6 Lacs
kolkata, hyderabad, pune
Work from Office
Aquarius Engineer Pvt Ltd is seeking a skilled Pump Service Engineer responsible for servicing, maintaining, and troubleshooting concrete line pumps and boom pumps. The position requires expertise in mechanical systems and field service operations. Required Candidate profile Perform maintenance & repairs of concrete pumps, Diagnose mechanical, hydraulic & electrical faults, Handle customer support & technical queries, Train customers on safe equipment usage, Service
Posted 4 weeks ago
4.0 - 9.0 years
1 - 3 Lacs
ghaziabad, gurugram, delhi
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 4 weeks ago
4.0 - 9.0 years
1 - 3 Lacs
nagpur, aurangabad, amravati
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 4 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
gandhidham, ahmedabad, rajkot
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 4 weeks ago
5.0 - 10.0 years
3 - 6 Lacs
navi mumbai
Work from Office
Responsibilities: * Manage service requests via phone & email * Ensure timely delivery of parts * Coordinate with customers, technicians & suppliers * Maintain accurate records using Excel www.mtandt.com Office cab/shuttle Food allowance Health insurance Annual bonus Provident fund
Posted 4 weeks ago
3.0 - 7.0 years
0 Lacs
bangalore, karnataka
On-site
As a Resource Coordinator (Service Dispatcher) at Manayat Tech Park in Bangalore, your role is crucial in aligning field service technicians and engineers with customer needs. You will be responsible for planning, scheduling, and assigning resources with the appropriate skills for network-related service requests, technical troubleshooting, on-site support, and project-based deployments. Your primary roles and responsibilities include: - Dispatch & Scheduling - Manage real-time dispatch of infrastructure/network technicians and engineers. - Match resource skills and availability with customer service demands across U.S. time zones (EST & Central). - Coordinate with FSO Managers, SDO Managers...
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
new delhi, bengaluru, delhi / ncr
Work from Office
Designation :- Service Coordinator / Technical Support Coordinator Location: Bangalore & Delhi Company: Thakral Innovations Private Limited Experience: 1/6 years Employment Type: Full-time About the Role:- Thakral Innovations Pvt. Ltd., a leading provider of Electronic Security Solutions including CCTV, Fire Alarm Systems, Access Control & Biometric Devices , is looking for skilled Service Coordinators / Technical Support Coordinators to manage service operations and support our customers and field engineers. Roles & Responsibilities Service scheduling: Plan and manage Service Engineer visit schedules for service & project activities SLA adherence: Ensure service calls are closed within SLA ...
Posted 1 month ago
1.0 - 3.0 years
3 - 3 Lacs
chennai
Work from Office
Responsibilities: * Manage admission process from inquiry to enrollment * Coordinate with academic team on student admission * Maintain accurate records and reports Provident fund
Posted 1 month ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
Role Overview: You will be responsible for facilitating aftermarket sales processes, ensuring accurate documentation, and maintaining comprehensive management information systems (MIS). Your role will involve supporting field engineers and ensuring the smooth operation of service-related activities to enhance service efficiency and exceptional customer service delivery. Key Responsibilities: - Coordinate service activities - Support field engineers in preparing service-related documents - Prepare quotations and performa invoices - Add new customers to the system - Prepare spares and service quotations - Handle credit approval documents and agreements - Plan monthly shipments for service - Ma...
Posted 1 month ago
4.0 - 6.0 years
3 - 4 Lacs
bengaluru
Work from Office
Position - Customer Service Coordinator, (Back office) - Field Service-Contractual Role Location - Dabaspet, Bangalore 1. Service Call Management Handle all incoming helpline calls and log details in Excel and Salesforce. • Create cases in Salesforce and assign to respective service engineers or zonal leads. • Track case progress and ensure timely closure of open service requests. • Generate daily, weekly, and monthly reports on service appointments and closures. 2. Customer Communication Communicate proactively with customers for payment follow-ups, contract renewals, and feedback. • Handle queries via email and maintain a professional response timeline. • Obtain customer feedback post-inst...
Posted 1 month ago
2.0 - 4.0 years
2 - 2 Lacs
mumbai
Work from Office
Responsibilities: * Manage customer complaints & after sales service * Coordinate spare parts delivery & dealer handling * Oversee OEM management & ERP system implementation * Ensure strong communication with customers & dealers Health insurance Provident fund
Posted 1 month ago
1.0 - 3.0 years
0 - 1 Lacs
pune
Work from Office
Role & responsibilities Service Scheduling : Plan and allocate manpower/resources for preventive maintenance, breakdowns, and emergency calls. Customer Coordination : Act as the point of contact for service requests, complaints, and updates; escalate critical issues as needed. Call Logging & Tracking : Record service requests in the system and monitor until closure with accurate details. Material & Tools Support : Coordinate with the store/purchase teams for timely availability of spares and consumables. Documentation & Reports : Maintain service logs, preventive maintenance records, breakdown reports, and signed service reports. Preventive Maintenance : Assist in preparing AMC schedules, en...
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
thane
Work from Office
Responsibilities: * Manage service requests & incidents * Ensure compliance with safety protocols * Oversee service operations & AMC processes * Coordinate client relationships * Plan & cordinate PPM * Plan service & breakdown calls.
Posted 1 month ago
13.0 - 17.0 years
0 - 0 Lacs
vijayawada, andhra pradesh
On-site
As a Customer Relationship Executive at Hiwaga Beauty Clinic in Vijayawada, your role will involve welcoming and assisting clients, handling client inquiries, managing appointments, coordinating with staff, maintaining records, following up with clients, and supporting the management team in achieving customer satisfaction goals. Key Responsibilities: - Welcome and assist clients warmly to create a positive first impression. - Professionally handle phone calls, messages, and walk-in client inquiries. - Clearly explain clinic services, offers, and treatment details to clients. - Efficiently schedule and manage appointments to avoid overlaps or delays. - Coordinate between counsellors, doctors...
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
vadodara
Work from Office
Responsible for planning, compiling, and submitting regulatory dossiers as per country guidelines. Coordinate with QA/QC/R&D for documentation, manage product registrations, renewals, variations, ensure compliance, and maintain regulatory records.
Posted 1 month ago
4.0 - 9.0 years
1 - 3 Lacs
nagpur, aurangabad, amravati
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
gandhidham, ahmedabad, rajkot
Work from Office
SUMMARY Job Title: Service advisor Roles and Responsibilities Key Responsibilities Customer Interaction & Service Booking Greet customers and schedule service appointments. Understand customer concerns and vehicle issues. Explain service requirements, repair options, and costs. Job Card Preparation & Coordination Prepare accurate job cards/work orders. Communicate repair/maintenance needs to workshop technicians. Ensure correct allocation of jobs to mechanics. Advising & Upselling Recommend additional services or preventive maintenance. Upsell value-added services, accessories, and extended warranties. Workshop Communication Act as a bridge between the customer and workshop team. Track job p...
Posted 1 month ago
1.0 - 5.0 years
1 - 2 Lacs
jodhpur
Work from Office
Responsibilities: Warranty claims to be handled. Service calls coordination with customer
Posted 1 month ago
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