Job Summary: We are seeking a proactive and driven Inside Sales Representative to join our growing sales team in Pune and Mumbai. The ISR will be responsible for generating leads, nurturing client relationships, and supporting the field sales team to drive revenue growth for our IT hardware and infrastructure solutions. Key Responsibilities: Conduct outbound calls and emails to generate leads and identify potential clients. Qualify leads and schedule meetings for field sales representatives. Maintain and update CRM system with accurate lead and prospect information. Understand client requirements and provide information on our products and solutions. Coordinate with the pre-sales and technical teams for customized solutions. Follow up on proposals and assist in closing deals. Meet or exceed monthly and quarterly sales targets. Develop deep product knowledge to effectively communicate value propositions. Prepare regular sales reports and provide market feedback to the management team. Required Skills & Qualifications: Bachelor's degree in Business, Marketing, or a related field. 16 years of inside sales experience in IT hardware or infrastructure solutions preferred. Strong communication, negotiation, and interpersonal skills. Self-motivated, goal-oriented, and result-driven attitude. Familiarity with CRM tools and MS Office suite. Ability to work independently and as part of a team. Preferred Background: Experience in IT products like Servers, Storage, Networking, and Security Solutions. Previous experience in B2B sales or working with system integrators.

Storage Field Engineer (L2) Job Description: Candidate should have good experience on Implementation and Support of SAN/NAS Storage. Should be open for Field Support. Job Requirement: Previous experience as a Field Engineer Installation and configuration (including Rack Mounting) of SAN/NAS storage like NetApp /Dell EMC/Hitachi Storage, etc. preferably NetApp storage Installation and configuration of SAN switches Knowledge of management services like SSH, SFTP, FTP, http. Configuration knowledge of all SAN/NAS protocols Configuration Knowledge of RAID, Volume, Aggregate, Snapshot, Snap Restore, Snap Mirror, Vol Copy, ndmp, LUN provisioning, etc., Knowledge of Windows and Linux OS Basic Knowledge of Hypervisor and Virtual machine Basic Knowledge of Backup technologies (e.g. Commvault, Veeam and Veritas) Troubleshooting skills Ability to perform responsibilities remotely or on customer premises as needed Ability to participate in a 24x7 support Good Communication Aptitude for learning new technologies Ability to work occasional nights and weekends to deal with outages and maintenance windows Interested candidates can share their CV with albina.shere@pentagon.co.in

Role & responsibilities Knowledge of PC hardware both Desktops & Laptops. VIP Support / Email Coordination Good Managerial skills Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Good management skills with the seniors Outlook and Office 365 Video calling room check Data Backup Administrating LAN Networks. Technical assistance which includes troubleshooting of operating systems PLEASE NOTE : Excellent English communication is required Good Communication Skills, Has experience in providing support to Management. Willing to provide remote support as well end user support Whatsapp on 9765778210

Location : Ghansoli Salary : 33000 take home + pf and medical skills Knowledge of PC hardware both Desktops & Laptops. Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Outlook and Office 365 Video calling room check Having experience of 4 to 5 years, Good technical knowledge, Manage VIP support for senior management & having good communication. Team handling experience Handling escalation calls Data Backup Administrating LAN Networks. Technical assistance which includes troubleshooting of operating systems WhatsApp on 9765778210

Handling Customers Field Tickets Solving problem on Phone, Remote or Physically attending calls at end customer. Should have work on Laptop and Desktop hardware repairing and maintenance. 4. Handled laptops and Branded desktops and Workstation Good knowledge of Windows 10 and 11, worked on MS outlook and other email client applications, Familiar with antivirus functions. Interested can WhatsApp on 9765778210

Openings for System Admin Location : Ghanoli Qualification : Graduate Experience : Min 3+ years Installation & troubleshooting of Server. Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Email id : albina.shere@pentagon.co.in

Openings for Service Desk Coordinator... Location: Andheri Salary: 30- 40 CTC Education: Graduate with good Communication Role & responsibilities Create and assign service tickets to appropriate teams for resolution Monitor and respond to IT support tickets on time Provide excellent customer service and ensure a positive user experience Team Management Adhere to established service level agreements and response times for service requests Vendor management for Service support Asset Inventory Verbal / Written co-ordination with internal teams Periodic MIS reports preparation Daily / Weekly / Monthly call report prepare (Engineer wise / Category wise / Location wise ) Report prepare in excel with pivot table and chart wise data Interested candidates can share their cv to albina.shere@pentagon.co.in Whatsapp: 9765778210

Knowledge of PC hardware both Desktops & Laptops. Hardware installation , maintenance Hardware part replacement like RAM, keyboard, SSD etc Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Data Backup Technical assistance which includes troubleshooting of operating systems Whatsapp on 9765778210

Job Profile: BID Manager Location: Andheri East Industry: IT Solutions / System Integration / Infrastructure & Services Key Responsibilities: Lead end-to-end bid management activities for large IT infrastructure, software, and services opportunities (RFPs, RFQs, EOIs, and Tenders). Study customer requirements, analyze RFP/RFQ documents, and ensure complete and timely bid submission. Coordinate with internal teams (sales, technical, legal, commercial, procurement) to collect inputs for preparing competitive and compliant proposals. Prepare technical and commercial documentation, proposals, compliance matrices, and project timelines. Review and enhance proposal qualityfocus on accuracy, grammar, formatting, branding, and alignment with customer expectations. Maintain bid tracker, update management on bid status, and ensure documentation control and filing. Interact with OEMs/partners for price support, solution validation, and proposal alignment. Ensure adherence to timelines and manage multiple bids concurrently. Ensure post-bid follow-ups for presentations, negotiations, and award status. Required Skills & Qualifications: Any Graduate 5+ years of experience in bid/proposal management in the IT/System Integration industry. Strong knowledge of tendering processes for Government, PSU, and Enterprise customers. Proficient in MS Office (Word, Excel, PowerPoint), tender portals, and proposal tools. Strong communication, coordination, and documentation skills. Ability to work under tight deadlines and handle multiple assignments. Preferred Competencies: Experience in dealing with GeM and other e-tendering platforms. Knowledge of networking, server, storage, and cloud technologies is a plus.

Role & responsibilities Responsible for entire IT Asset management lifecycle. Coordinate with Site IT teams across branches for issuing/receiving IT assets Maintain Asset tracker in a prompt manner Create/Publish weekly/Monthly and other reports to IT Management team as required Technical Commercial evaluation of various quotes, preparing comparative present it to management Should have knowledge of the latest Service Desk tools. Coordinate with all supporting functions/external vendors for any asset movement across sites Prepare IT disposal list on a frequent (As determined by IT Management), and present it to IT Manager should be good in communication and 6 days working Conducting PAV & preparing asset database Reconciliation Inventory with FAR Graduation in any stream is a must Looking for an immediate joiner or max 25 days notice WhatsApp on 9765778210

Job Responsibilities: 1. Providing technical support and troubleshooting for hardware, software, and network issues reported by users. 2. Installing, configuring, and maintaining computer systems, printers, peripherals, and other IT equipment. 3. Managing user accounts, permissions, and access rights in accordance with company policies. Requirements (experience/skills): 1. Bachelor's degree in Computer Science, Information Technology, or related field. 2. Proven experience in IT support roles, including troubleshooting hardware, software, and network issues. 3. Strong knowledge of operating systems (Windows, macOS, Linux), Microsoft Office Suite, and productivity tools. 4. Familiarity with networking concepts, protocols, and troubleshooting techniques. 5. Experience with ticketing systems and remote support tools. 6. Excellent communication skills, both verbal and written, with the ability to communicate technical information clearly to non-technical users. 7. Strong analytical and problem-solving abilities. 8. Ability to work independently and prioritize tasks in a dynamic environment. 9. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. Skills: 1. Experience with cloud platforms (e.g., Azure, AWS) and virtualization technologies. 2. Knowledge of IT security best practices and data protection regulations. 3. Familiarity with ITIL framework and IT service management processes. 4. Strong customer service orientation and interpersonal skills. WhatsApp on 9765778210 / albina.shere@pentagon.co.in or call between Monday - Friday (10.00 - 5.30 pm)

Location : Gurugram (Male) Handling Customer Tickets Solving problems on Phone, Remote or Physically attending calls at the user desk. Good knowledge of Windows 10, worked on MS Outlook and other email client applications, Familiar with antivirus functions. Handled laptops branded desktops, and workstations Office 365 basic experience BSOD Error Good communication in English is required (Mandate) WhatsApp on 9765778210 Call between Mon - Fri (10.00 -5.30 pm only)

Openings for Active Directory and Windows Server Should know installation of Windows Server operating system. Basic knowledge of Cloud Computing. Server admin and Office 365 Troubleshooting of Windows Server OS. Experience with SAN Storage. Experience with Active Directory. Knowledge of DNS & DHCP. Knowledge of Security Products like Antivirus, DLP & Data Backup. Data backup and restoration on daily basis through Veeam client, NetBackup client, creating backup policy and retention level for tape backup. Live migration, cluster creation, SAN Storage and manage LUN storage allocation, access rights on VMware host management on vCenter. Closely monitor the performance of the servers at all times and system backup and security and manage day to day Data Centre. Websense management using proxy server. Antivirus Endpoint Protection installing, update patches and troubleshoot Symantec, Sophos & McAfee endpoint security. SFTP,FTP UDP creation and permission IIS server configuration and web application implementation and Hosting, CR implementation. Good Communication Skills, Has experience in providing support to Sr. Management. Willing to provide remote support Shift: Majorly general shift. However, during any new implementation or any outage.will have to work extra hours or at night time. WhatsApp on 9765778210 or mail on albina.shere@pentagon.co.in

Knowledge of PC hardware both Desktops & Laptops. Vendor coordination for hardware Should know installation of Windows operating system such as Windows 10. Installation & troubleshooting of Network Printers. Installation & troubleshooting of Antivirus packages. Outlook and Office 365 Video calling room check Good technical knowledge, Manage VIP support for senior management & have good communication. Handling escalation calls Data Backup Administrating LAN Networks. Technical assistance which includes troubleshooting of operating systems Providing support to Management. Willing to provide remote support as well as end user support Email id : albina.shere@pentgon.co.in

Job Description: 1. Knowledge of PC hardware both Desktops & Laptops. 2. Should know installation of Windows operating system such as Windows 7 / 8 / 10. 3. Installation & troubleshooting of Network Printers. 4. Installation & troubleshooting of Antivirus packages. 5. Knowledge of Lotus Notes, MS Outlook & Office 365. 6. Experience in handling NSF File & PST File. 7. Data Backup. 8. Basic knowledge of LAN Networking. 9. Experience in handling basic networking troubleshooting tools such as ping, ns lookup, telnet, trace route, etc. 10. Basic knowledge of CAT6 LAN Cable, RJ45 Crimping, CAT6 Color coding

Relevant Experience : L1 min 2 years; L2 min 5 years JD for L1/L2 Storage onsite support STORAGE AND SAN ADMINISTRATION: Addition of hosts to storage subsystem V-Vol creation and mapping to hosts, V-Vol Expansion, V-Vol Deletion Host Deletion from storage Addition of Lun Paths, Removal of Lun Paths Expansion of Pool, Shrinking of Pool, V-Vol migration across pools Zone creation, deletion, modification, and its associated changes Develop standard operating procedures (SOP) where needed, Enhance, update SOP's on regular basis. Performance Assessment Reporting: Review of storage performance & resource utilization and provide a report, in relationship to deployment practices recommended. Provide written recommendations for the remediation of any gaps between the current environment and the deployment practices. Disaster Recovery Support: Assist Customer to perform DR drills as per Customer's IT DR policy; Perform storage related tasks during DC-DR drills Execute Failover and Failback Scripts Recovery Volume Mapping - Validate mapping of recovery volumes to the recovery hosts is successful Post Disaster Procedure - Confirm that the post-disaster procedure for bringing the volumes online to the recovery hosts is successful Replication from recovery site to Production site - Confirm that the process for replicating from the recovery site to the production site is successful Develop standard operating procedures for failover and failback Enhance. Audit Service: Storage pool & its capacity, Storage performance etc. Replication Config - Fabric Zoning Config - ISL & WAN links as applicable Host connectivity and configuration SAN Security (Storage, SAN Switches, FC/IP Routers, Supplied Software) Centralized Monitoring: Single pane of glass centralized dashboard for monitoring storage and fabric infrastructure. Rollup dashboard for storage arrays and fabric infrastructure Inventory report for storage arrays and switches Online health check reports - Drilldown to storage, pools, ports etc., Custom reports, notifications and alerts (integration required into mail servers, mgmt tools, ITSM etc.,)

Skill Level L1 Engineer Required Skills & Experience: JD for L1 Network Engineer for Chennai Branch Good foundation of Networking concepts is mandatory. Should be able to manage basic installation/configuration of Network switches & firewalls. Perform basic troubleshooting for network issues such as connectivity problems, slow internet or hardware link failures. Provide support for IP addressing, cabling checks and basic patching. Should be having