Posted:1 week ago|
Platform:
Work from Office
Full Time
Openings for Service Desk Coordinator... Location: Andheri Salary: 30- 40 CTC Education: Graduate with good Communication Role & responsibilities Create and assign service tickets to appropriate teams for resolution Monitor and respond to IT support tickets on time Provide excellent customer service and ensure a positive user experience Team Management Adhere to established service level agreements and response times for service requests Vendor management for Service support Asset Inventory Verbal / Written co-ordination with internal teams Periodic MIS reports preparation Daily / Weekly / Monthly call report prepare (Engineer wise / Category wise / Location wise ) Report prepare in excel with pivot table and chart wise data Interested candidates can share their cv to albina.shere@pentagon.co.in Whatsapp: 9765778210
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