Service Administrator

As a customer service representative, your role will involve interacting with customers by answering their questions, providing information on services and pricing, and being the main point of contact for their inquiries. You will also be responsible for coordinating service requests, logging them, and prioritizing them to ensure timely resolution by working closely with service teams. Additionally, you will provide administrative support by processing paperwork, generating service billing, and maintaining accurate client records. Your problem-solving skills will be essential as you investigate and resolve customer issues, concerns, and complaints, often being the first point of contact for troubleshooting. Furthermore, data management tasks such as maintaining and updating customer databases, logs, and other necessary documentation will be part of your responsibilities. Qualifications Required: - Strong communication skills - Ability to prioritize and manage multiple tasks - Problem-solving abilities - Attention to detail - Proficiency in data management Please note that this is a full-time, permanent position suitable for freshers. The work location for this role is in person.,