Senior Salesforce Administrator

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram. In partnership with existing internal resources and external consulting, you’ll be responsible for the design, implementation, and ongoing management of our Salesforce instance. This is a great opportunity to grow your career and work cross functionally with a company that is expanding its business on the Salesforce platform. The Sr. Salesforce Admin is a critical member of the team who will help maximize the value of the Salesforce platform for our business and help us adhere to best practices within Salesforce. Together with Product Management, you’ll partner with developers, QA, and business stakeholders to drive solution discovery and delivery, including solution design, functional configuration, and the successful launching of resulting solutions. In addition, partner with business users to write user stories and acceptance criteria as part of the Scrum framework. These customizations will be structured to capture accurate data and provide a full featured user interface to streamline our business processes. Skills We Need to See Expert level Sales Cloud experience is critical, and any experience with Service and Customer Community is helpful Some experience with development, Salesforce Developer certification is preferred. Salesforce configuration changes, including (but not limited to): Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD and sharing rules We are an Agile/Scrum shop, so experience with Salesforce Dev Ops and release management is important, including sandbox environment management and solution deployment Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer What We’re Looking For A bachelor’s degree in a business or technology related major and relevant Salesforce certification, but we’re flexible depending on your experience 5+ years working as a Salesforce Admin Exceptional communication skills with the ability to build strong relationships A continuous learner, innovator, and collaborator who thrives on helping people achieve more than they thought possible – together, we win as a team! PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website. Show more Show less