Senior Manager - Operations

Captain Fresh is a tech-led, vertically integrated global powerhouse of seafood brands. Founded in 2020 and headquartered in Bengaluru, India, Captain Fresh’s brand portfolio includes CenSea in the US, Koral in Poland, and Senecrus in France. In a world where technology has reshaped the core of every industry, Captain Fresh leads the charge in bringing tech-led innovation to the highly fragmented and traditional seafood sector. In a pioneering approach, the group is vertically integrating the key nodes of the seafood value chain - procurement, processing, distribution, and retail - across species. By leveraging its proprietary tech platforms, Captain Fresh enables high standards of traceability and sustainability. The flagship multi-species, multi-origin conglomerate sources and distributes over 100 species of seafood across 30 countries worldwide. Unified in purpose, the Captain Fresh group is committed to nourishing the world with responsibly sourced seafood, empowering communities, and protecting ecosystems through innovation and foresight.

About the Role

We are seeking highly skilled and results-driven Operations professionals with 5 - 8 years of experience across supply chain management, control tower operations, manufacturing, logistics, inventory management, and cost optimization. This is a cross-functional role that plays a critical part in driving operational efficiency, visibility, and coordination across the end-to-end supply chain.

Key Responsibilities

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  Control Tower Operations:

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  Lead centralized visibility and coordination for real-time supply chain monitoring

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  Define key metrics, build prototypes / dashboards and drive adoption

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  Work with technology and product teams to build scalable solutions

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  Drive KPI adherence across planning, sourcing, manufacturing, and logistics

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  Onboard new factories and partners into the control tower system

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  Manufacturing & Production Planning:

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  Interface with manufacturing teams to align production plans with demand signals

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  Track resource (man, material, machine) availability and capacity constraints

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  Develop capital investment business cases for factories

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  Logistics & Inventory Management:

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  Oversee logistics operations including inbound/outbound shipment flows

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  Optimize inventory placement, turns, and safety stock strategies

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  Manage 3PL relationships and ensure SLA compliance

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  Cost Optimization & Operational Excellence:

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  Map current state processes, value streams and identify bottlenecks

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  Conduct root cause analysis based on performance metrics trends

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  Identify improvement opportunities to reduce costs, increase efficiencies and optimize resources

Required Skills & Qualifications

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  5 - 8 years of experience in supply chain management roles leading teams

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  Proven experience working in an Operations Control Tower setup

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  Excellent communication and cross-functional collaboration skills

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  Strong analytical background; proficiency in Excel, SQL, Tableau, PowerBI or similar tools

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  Strong understanding of end-to-end supply chain operations, inventory principles, and cost optimization

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  Undergraduate degree in Engineering and Postgraduate with MBA / Masters in supply chain domains would be an advantage

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  Experience in Retail, FMCG, or Quick commerce would be an advantage