Job
Description
Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager Software Development Engineering What you will do Let’s do this. Let’s change the world. In this vital roleThe ideal candidate will have a proven track record of leadership and mentoring in technology-driven environment, with a strong focus within the Salesfore.com product lineup. The candidate should be a self-starter and have a strong passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have strong business analysis skills and technical background in end-to-end software development lifecycle. Proficiency in managing complex integration projects and ensuring compliance with privacy standards is essential. Roles & Responsibilities: Collaborate with business collaborators on end-to-end Commercial Marketing operations business process and translate business requirements into clear, actionable technical requirements for development teams Define and communicate the product feature vision, including both technical / architectural features and enablement, and end-user features, ensuring alignment with business objectives across multiple solution collaborator groups Collaborate with cross domain & cross functional collaborators, including Commercial Marketing owners to design, implement, and manage features Create strategic roadmap for Commercial Marketing applications to ensure that the applications continue to align with business process requirements Work with Product Owners, Service Owners and developers/testers to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met Leverage cutting-edge AI/ML and cloud technologies to address Commercial Marketing needs and shape the vision for the Commercial Marketing software ecosystem. Oversee the software development lifecycle using Scaled Agile Framework (SAFe) Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. Collaborate with geographically dispersed teams, including those in the US and other international locations. Ensure communication of key performance metrics and analysis of unmet needs Ensure ongoing alignment with strategy, compliance, and regulatory requirements for technology investments and services What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree with 8 - 10 years of experience in Business, Engineering, IT or related field OR Bachelor’s degree with 10 - 14 years of experience in Business, Engineering, IT or related field OR Diploma with 14 - 18 years of experience in Business, Engineering, IT or related field Experience in implementation and management of integrated Salesforce.com platforms through the SDLC Experience in business requirement gathering and converting the requirements into a technical solution Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation. Familiarity with security requirements and standard methodologies for data at rest and in transit Success in mentoring and developing strong product analysts, business analysts, and developers Exceptional collaboration, communication and interpersonal skills to effectively manage collaborator relationships and build new partnerships. Preferred Qualifications: Health Cloud and Lifesciences Cloud hands on experience Working knowledge of integrations and tools such as Mulesoft Extensive experience in the software development lifecycle Experience using and adoption of Scaled Agile Framework (SAFe) Strong analytic/critical-thinking and decision-making abilities Established business partnerships and IS governance practices involving senior business collaborators Broad working knowledge of key IS domains and layers Professional Certifications: Salesforce Marketing Cloud Consultant (Mandatory) OR Salesforce.com Administrator (Mandatory) OR Veeva CRM administrator (Mandatory) Scaled Agile Framework (SAFe) for Teams (Preferred) Soft Skills: Excellent leadership and team management skills. Strong transformation and change management experience. Exceptional collaboration and communication skills. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented with a focus on achieving team goals. Strong presentation and public speaking skills. Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams Show more Show less
