Senior Business Analyst

About Cisive

Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in highly regulated industries—such as healthcare, financial services, and transportation. We catch what others miss, and we are dedicated to helping our clients effortlessly secure the right talent. As a global leader, Cisive empowers organizations to hire with confidence.

Through our PreCheck division, Cisive provides specialized background screening and credentialing solutions tailored for healthcare organizations, ensuring patient and workforce safety. Driver iQ, our transportation-focused division, delivers FMCSA-compliant screening and monitoring solutions that help carriers hire and retain the safest drivers on the road.

Unlike traditional background screening providers, Cisive takes a technology-first approach powered by advanced automation, human expertise, and compliance intelligence—all delivered through a scalable platform. Our solutions include continuous workforce monitoring, identity verification, criminal record screening, license monitoring, drug & health screening, and global background checks.

Scope of Position

Senior Business Analyst oversees the submission, planning, scheduling, building, testing and deployment of assigned accounts and projects level. This position is accountable for identifying business needs, analyzing processes, and delivering data-driven recommendations to improve business performance and designing system features. As a part of PMO they will also ensure continuity of projects throughout the organization through effective planning, technical leadership, and strategic project coordination.

Essential Job Duties

• Lead the collection, documentation, and validation of business and functional requirements for complex software development projects.
• Collaborate with product owners, UX/UI designers, developers, and QA engineers to deliver high-quality software solutions.
• Facilitate demo, user interviews, and stakeholder meetings to gather deep insights into business needs.
• Translate business requirements into clear, detailed user stories, acceptance criteria, and wireframes when needed.
• Act as a subject matter expert throughout the software development lifecycle (SDLC), including Agile/Scrum ceremonies.
• Analyze current systems and processes to identify areas for improvement and optimization.
• Manage and prioritize product backlogs in collaboration with Product Managers and technical leads.
• Assist in the creation of test plans and participate in user acceptance testing (UAT).
• Provide mentorship and guidance to QA and Test Engineers.
• Translate business needs into functional specifications for technical teams.
• Identify opportunities for process improvements and recommend solutions.
• Ensure timely and effective delivery of the solution into production.
• Use technical and functional knowhow and experience to provide guidance for project efficiencies during execution.
• Accountable for project timelines and communication.
• Create detailed reports, dashboards, and presentations to communicate findings and recommendations.
• Monitor and evaluate the effectiveness of business solutions post-implementation.
• Conduct data analysis to support strategic planning and forecasting.
• Manage all aspects of the project including schedule, people resources, budget, and scope.
• Capable of managing waterfall projects as well as software development projects, and how they may intersect. (executing a scrum master role.)
• Use your business analyst skills to Interact with the business and our clients at the functional level as required.
• Document technical requirements, develop and oversee project plans and implement change control procedures.
• Driving to requirement capture of analysis of client’s new project from product management stand points;
• Participate in product advisory role per client related requirements with operations team/customers as required, partnering with the IT technical, assigned by Manager;
• Analyze technical requirement from Clients’ in-take directly partnering with CS/AM/sales;
• Track and maintain project report cards for development by projects;
• Track and Maintain Developer Timesheets for Finance on a Monthly basis;
• Dotted-line reporting to VP, Project Management for non-client related projects.
• Provide leadership for projects, group and company.

Education & Qualification Requirements

• UG : B.Tech/B.E. – Computers / IT/MCA OR Equivalent
• Experience: 5 years+, Office working hours: 9:00 AM to 6:00 PM(may vary as per project needs)

Measurements of Success

• Excellent analytical, problem-solving, and communication skills.
• Strong understanding of business processes, systems, and operations.
• Proficient in tools such as Excel, SQL, Power BI, Tableau, or similar.
• Experience with business analysis frameworks (BABOK, Agile, Scrum, etc.)
• Experience with project management tools like JIRA.