SDR Manager

Sales Development Representative - Manager

Location:

Role:

Work Location:-

Domain:

Role Overview:

Sales Development Representative (SDR)

About Clara

Clara is an AI-native platform built for the trades industry. We help commercial and blue-collar businesses streamline their workflows, manage operations more efficiently, and grow with the power of AI. By combining intelligent automation with simple, intuitive tools, Clara is becoming the go-to operating system for trades businesses. As an early-stage company, Clara offers a high-ownership environment where every team member directly shapes the product, culture, and trajectory.

Key Responsibilities:

Primary Responsibilities:

• Lead Generation & Pipeline Growth:

  Identify and develop new sales opportunities through research, outreach, and networking.

• Sales Management:

  Pitch products and/or services, manage client accounts, and close deals to achieve revenue targets.

• Relationship Building:

  Maintain and grow long-term, fruitful relationships with existing customers.

Leadership and Team Management:

• Manage, mentor, and coach SDR interns to ensure productivity, skill development, and achievement of team goals.
• Train interns on best practices for lead generation, cold calling, and sales communication.
• Monitor and evaluate SDR intern performance, providing feedback and guidance for improvement.
• Collaborate with leadership on scaling the SDR function and refining sales strategies.

Day-to-Day Duties:

• Make outbound calls, emails, and LinkedIn outreach to potential clients.
• Understand client needs, offer tailored solutions, and provide consultative support.
• Guide clients through the sales cycle, from prospecting to closing.
• Meet or exceed annual sales quotas, team goals, and personal KPIs.
• Maintain accurate reporting of leads, pipeline, and performance metrics in CRM systems.
• Collaborate with management on forecasting, planning, and optimizing sales processes.

Skills and Qualifications

• 3+ years of proven sales or SDR experience with a track record of meeting or exceeding quotas.
• Previous experience mentoring or managing junior sales staff, interns, or SDRs.
• Strong background in lead generation, prospect management, and pipeline development.
• Comfortable with high-volume outreach and cold calling.
• Exceptional verbal and written communication skills; confident in client-facing conversations.
• Persuasive, resilient, and highly motivated to achieve results.
• Excellent time management and organizational skills; able to juggle multiple priorities.
• Analytical mindset with the ability to assess performance metrics and refine strategies.
• Tenacity to handle rejection while maintaining a positive, solutions-oriented attitude.