A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Use feedback and reflection to develop self awareness, personal strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching them to deliver results.
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Use a broad range of tools and techniques to extract insights from current industry or sector trends.
- Review your work and that of others for quality, accuracy and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
- Use straightforward communication, in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
- 4+ years of experience on Salesforce Platform with solid understanding of the platform architecture, APIs, integration framework, CG Cloud
- At least 2 years of experience in Consumer Goods Cloud.
- 4+ years of hands on SFDC experience with LWC, Apex, Webservices and integration frameworks
- Should have strong technical skills in SFDC mobile to provide solutions using mobile SDK.
- Good hands-on Salesforce Configuration and Customization (Visual Force Pages / Apex / Test Classes) is must.
- Implementation experience using Sales/Service Cloud.
- Good hands on and understanding of Consumer Goods cloud
- Good understanding of the API led architecture
- Needs to have solid experience with rest APIs and mobile development frameworks
- Salesforce Consumer Goods Cloud Consultant certification is strongly preferred.
- Should have working experience in code packaging and deployment across environments using tools like Ant etc.
- Hands on experience in Salesforce Integration experience is an added advantage.
- Hands on experience in Salesforce LDS is an added advantage.
- Ability to address security complexities, and design solutions aligning with SFDC security models.
- Maintain a holistic view of all business processes and users in the system to understand cross functional impacts regarding configuration, process, workflow, and reporting
- Lead user requirement sessions and document user requirements to address changing business needs
- Perform routine review of code, configuration, data, and usage to ensure long term viability, integrity, and adoption
- Plan and estimate design, develop, and execute automated processes to create, condition, sanitize, provision and refresh data by using things like Flows etc.
- Experience in working with SLDS, HTML, CSS, JavaScript/jQuery/Angular
- Good experience with proposal activities like RFI/RFP analysis, RAID analysis, resource, and effort estimation for SFDC projects.
- Strong in project management and pertain more to agile methodologies
- Should be PD1 certified Developer and at least have Sales or Service cloud certification.
Additional desired skills: -
- Support the implementation and customization of Salesforce Consumer Goods Cloud features such as retail execution and trade promotion management.
- Responsible for evaluation, testing, and successful implementation of modifications and upgrades in Salesforce
- Review releases from Salesforce.com/Managed package Apps on regular basis to determine new features that are appropriate for end users
- Define, develop, and follow best practices in salesforce
- Able to handle data management inclusive of data load, data translation, data hygiene, data migration and integration.
- Proven ability to look at technical processes from a strategic standpoint and understand the inter-relationships.
- Recommend to team members or customers the appropriate and optimal use/configuration of a custom build solution.
- Should be process oriented and be strong in SDLC
- Must be able to think independently and creatively.
