Job
Description
Role : Team Lead- Loan Marketplace-Personal Loan What is Muthoot FinCorp ONE? Muthoot FinCorp ONE, is a fintech startup, building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and Remittance. Our products are designed to ensure a simple, reliable, and responsive financial environment for our customers. Envisioned to be the most trusted financial service provider, our app has an easy-to-use interface aimed to enhance user experience and comfortable navigation. Our promoter, Muthoot FinCorp Ltd., is one of the most reputed names in the Fintech industry and has the customers' trust in diverse segments like Financial Services, Automotive, Hospitality, Alternate Energy, Real Estate, and Precious Metals. In our quest to build teams across diversified domains, we recently acquired Paymatrix, an award-winning start-up founded in 2016. It has helped us venture into rent and rent-related payments and other vendor payments using credit cards. Currently, we are working on transforming Paymatrix into a Virtual POS platform. Muthoot FinCorp ONE believes in an ownership driven startup culture, where cumulative success is paramount, and each team member is valued and nurtured. What can you expect? ๐ Build the future, Today - Build for scale in an ever-expanding marketplace ๐ Perks & other benefits - Wholesome well-being and personal satisfaction ๐จ๐ปโ๐ป Work with the brightest minds in the industry - Premium colleges, great pedigree and amazing teams ๐ Dynamic work environment: Stable yet exciting - Constant challenges that test the best in you ๐ Fast-paced growth - Wide exposure, and terrific mentors to accelerate professional growth Responsibilities: Lead, motivate, and manage a team handling of 12 agents across salaried personal loans and small ticket business loans. Drive team performance to meet or exceed monthly and quarterly loan disbursement and revenue targets. Oversee end-to-end loan processing activities ensuring timely and accurate loan approvals, documentation, and disbursal in compliance with company policies and regulatory guidelines. Monitor individual and team productivity, focusing on quality of client interactions and loan conversion rates. Implement and enforce risk management practices to minimize defaults and maintain portfolio quality. Provide coaching, training, and performance feedback to team members to enhance skills and productivity. Collaborate with credit, compliance, and collections teams to ensure smooth loan lifecycle management. Maintain strong relationships with internal stakeholders and external partners to facilitate business growth and operational efficiency. Analyze loan data and generate regular reports on team performance, portfolio health, and market trends for senior management. Resolve escalated customer issues and ensure high levels of customer satisfaction. Requirements: Experience in salaried personal Loan Team leadership and people management Loan processing and credit evaluation Customer relationship management Performance monitoring and reporting Risk and compliance management Problem-solving and decision-making ๐คฉ Excited? So are we! Apply now to be a part of our incredible workforce! Show more Show less
