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Solution Engineer

2 - 4 years

4 - 6 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and responsibilities:

  • Need to work with Engineering team to resolve problems.
  • To liaise with product developers to handle escalations.
  • Resolving support Incidents, coming from various channels, in a timely and efficient manner.
  • Investigating the issues conducting a root cause analysis to come up with corrective action, preventive action.
  • Supporting product team in new features, user challenges. Interfacing with customers and vendors whenever required.

What are we looking for?

  • To have strong customer focus, proficient in SQL, Database, Excel.
  • To have work experience in support for Cloud web-based application & Android application.
  • To have a sharp troubleshooter's mind & to express problems, causes, diagnosis and solutions in a clear concise manner.
  • To have excellent spoken and written communication skills.
  • Good to have work experience in Fintech / NBFC / IT / E- Commerce / lending / banking domain

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Muthoot FinCorp ONE
Muthoot FinCorp ONE

Finance

Delhi

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