48 App Support Jobs

Dear Candidate, Greetings from SBFC Ltd !! We have opening for the role Application Support role for IT Freshers Location - Thane Salary - 18k in hand Role & Responsibilities Coordinate with the design and development teams to resolve complex application and system issues Troubleshoot and rectify application issues Provide progress updates to senior managers Perform root cause analysis to identify the reasons for the underlying issue Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications Monitor all alerts related to applications and provide proactive services Maintain positive working relationships with other team members, including engineers and customer support technicians Debug any server issues that impact application performance Coordinate with the quality assurance and development team to administer code migrations across various environments Prepare and maintain documentation for all issues and the implemented solutions Recommend ways to optimize business performance by presenting solutions to existing challenges Interested candidates please share the updated resume at Karishma.singh@sbfc.com Thanks & Regards, Karishma Singh

Responsible for Resolving customer issues related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in IT & IoT domain. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations. Responsibilities Technical administration and troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Maintenance of Standard Operating Procedures and Working Instructions Provide managed service support [3rd line support] for all MVNO platforms. This support is applicable for MVNO platforms built on frontend and backend applications/DBs & APIs. Accountability and management of day-to-day support activities and tickets related to B/OSS services (i.e. Webservers/ Application servers, Databases, Integration services and telco component related failures. Provide technical assistance to team members. Provide expertise in the analysis of major incident root cause and follow up with vendors and other corporate teams as needed. Troubleshoot and identify software bugs, perform root cause analysis on performance issues as needed. Work closely with the Level 2 teams on incidents in the affiliate and provide direct follow-up. Work on improving monitoring solution and implement automation wherever needed. Provide QDFs (Quick Data Fixes) wherever required against incidents to resolve customer issues. Provide support on 24x7 - On-call basis. Coordinate with cross functional teams on escalations, tracking, performance issues, and outages. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

As a PC@IBM Windows Engineer, you will be responsible for designing, managing, configuring, and maintaining PC@IBM’s M365 tenant for managing IBM employee devices. You will ensure the availability, security, and reliability of PC@IBM services while collaborating with various teams to meet their technical requirements. Your responsibilities will include: Implement and manage policies required for IBM security compliance. Monitor Microsoft Intune service health, swiftly addressing issues to maintain system integrity. Implement stringent security measures such as multi-factor authentication. Conduct regular security assessments to strengthen data protection and ensure compliance with regulations. Develop detailed user documentation to facilitate system navigation and troubleshooting. Design and implement backup strategies and disaster recovery plans to safeguard M365 data. Employ PowerShell for monitoring system performance and service metrics, proactively identifying potential issues. Required education Master's Degree Required technical and professional expertise Required Professional and Technical Expertise: Overall 10+ years of experience in security and compliance roles. In-depth knowledge of compliance frameworks such as NIST, CMMC, ITAR/EAR, GDPR, HIPAA, and PCI. Expertise in Intune MDM for device security and management. Strong understanding of Microsoft 365 security and compliance capabilities. Excellent analytical and problem-solving skills. Ability to work in a fast-paced, high-stakes environment. Preferred technical and professional experience Preferred Professional and Technical Expertise: Mastery in PowerShell for automation and system management. Exceptional problem-solving skills and the ability to communicate complex technical concepts clearly.

Responsibilities: Provide application support using SQL skills Collaborate with development team on bug fixes and enhancements Troubleshoot issues with applications Ensure timely resolution of customer queries

Responsibilities: * Manage application lifecycle from development to retirement. * Collaborate with cross-functional teams on project delivery. * Ensure data integrity through SQL queries and analysis.

Company Overview: DoSelect, a Skill Intelligent platform acquired by Naukri.com/Infoedge, is a leader in assessments, interviews, and contests. We empower organizations to evaluate and engage top talent. Job Summary: We are looking for a proactive and skilled Technical Support Specialist with 2-4 years of experience. The ideal candidate should have a strong background in technical support within tech-driven environments and excel in debugging, troubleshooting, and providing timely resolutions. You will serve as the first point of contact for our users, ensuring a seamless experience via email, phone, and team chat platforms. Company Overview: DoSelect, a Skill Intelligent platform acquired by Naukri.com/Infoedge, is a leader in assessments, interviews, and contests. We empower organizations to evaluate and engage top talent. Job Summary: We are looking for a proactive and skilled Technical Support Specialist with 2-4 years of experience. The ideal candidate should have a strong background in technical support within tech-driven environments and excel in debugging, troubleshooting, and providing timely resolutions. You will serve as the first point of contact for our users, ensuring a seamless experience via email, phone, and team chat platforms. Key Responsibilities: Technical Issue Resolution: Diagnose, troubleshoot, and resolve technical issues related to our assessment platform promptly and efficiently. Act as the primary point of contact for support queries through email, phone, and team chat. Provide clear, concise, and effective communication to users and internal teams. Address queries even when no technical issue exists, guiding users on how to take assessments, interviews, or participate in contests. Collaboration & Escalation: Work closely with cross-functional teamsincluding Product and Engineering. Escalate recurring problems and provide feedback to drive continuous improvement. Qualifications: Experience: 2-4 years of proven experience in a technical support role, preferably within tech-driven or software solutions environments. Technical Skills: Strong debugging skills and a knack for problem-solving. Proficiency in using ticketing systems, particularly Jira, with a good understanding of troubleshooting processes. Basic knowledge of web technologies and systems. Technical Issue Resolution: Diagnose, troubleshoot, and resolve technical issues related to our assessment platform promptly and efficiently. Act as the primary point of contact for support queries through email, phone, and team chat. Provide clear, concise, and effective communication to users and internal teams. Address queries even when no technical issue exists, guiding users on how to take assessments, interviews, or participate in contests. Collaboration & Escalation: Work closely with cross-functional teams—including Product and Engineering. Escalate recurring problems and provide feedback to drive continuous improvement.

Job Overview Work with the AESL end users and provide help to the users in adopting the product. Work directly with product engineering, business analysis and DBA teams to ensure permanent resolution of issues and enhanced product. Key Responsibilities Responsible for complete Product Adoption across branches. Participate in UAT/ OAT/ Training sessions. Define master values in the system. Ability to do the first level of Investigation. Responsible for Product Training. Doing screen shares wherever necessary with clients and getting on calls to assist them. Focus on permanent resolution. Focus on enhancing the product and sharing inputs for better product usage. Provide support on incidents/service requests as per standard SLAs/Turnaround Times. Perform additional support tasks as assigned by the Team Lead. Strong interpersonal ability to interact with teams across various sites/branches and within the organization. Would be the Primary escalation point for all blockages in the pipelines. Diagnose issues effectively and efficiently, completing all troubleshooting steps and escalation forms, as necessary. Must be able to prioritize or de-prioritize the customer incidents or requests considering business impact and urgency. Responsible for maintaining SOPs Continuously improves customer service, productivity, and process improvement. Confers with the Team Lead/Manager daily to clarify priorities, processes, and assignments and to discuss any issues therein. Willing to work in rotation during holidays/weekends. (Regular working hours are daytime business hours). Responsible for handling calls and emails for issues reported by the internal team and getting the same addressed as per SLA. Responsible for the Onboarding and Off-boarding process of Aakash employees in collaboration with the HR team. Maintaining the sanctity of the credentials for all Products as per security norms. Responsible for setup requirements across Products. Maintain exchange of regular communication with cross-functional teams. Qualification/ Experience 0-1 years of experience in an L1/L2 technical support assignment independently communicating with clients. Working knowledge of SQL queries, PS Queries and Java scripts is preferred. Familiar with any one ticketing tools like- Sapphire, JIRA. Knowledge of Excel. MCA is preferred. Skills Should have a fair knowledge of the Application Support Process and software development lifecycle (SDLC). Strong oral and written communication skills. Comfortable working on SQL queries.

1 to 5 years of experience in Application Support Strong understanding of application architecture, databases (SQL), and troubleshooting techniques Familiarity with ticketing tools (JIRA, ServiceNow,BMC) Provide support to end-users when needed Required Candidate profile Provide day-to-day technical support for applications,resolve issues within defined SLAs. Hands-on experience supporting web-based applications, troubleshooting technical issues. Perks and benefits To be disclosed post interviews

We are seeking a dedicated and proactive Support Manager to lead our Maintenance and Support Team and ensure timely resolution of Client issues. The ideal candidate will be responsible for managing daily support operations, maintaining service quality, and acting as the primary point of escalation for all production critical issues and defects. Key Responsibilities: Support Manager is responsible for Resource Management - Coverage, availability, capability Oversee support team performance and ticket resolution timelines Manage escalations and ensure customer satisfaction Collaborate with other support/dev teams to resolve recurring issues Monitor KPIs and prepare regular support performance reports Act as the primary escalation point Identify, document, and mitigate Risks, Assumptions, Issue and Dependencies for the project Drive improvements in support processes and tools Requirements: Proven experience in technical application maintenance & support projects and production support leadership role Strong understanding of RAID management and issue escalation handling Strong leadership, problem-solving, and communication skills Familiarity with support tools (e.g., Jira, Service Now) Ability to work effectively under pressure in a fast-paced environment Good to have technical knowledge or hands on experience in Java, Sprint Boot, .Net, Python, Unix/Linux systems, AWS Mandatory Competencies App Support - App Support - L1, L2, L3 Support BA - Project Management Programming Language - Java - Core Java (java 8+) Programming Language - .Net Full Stack - Javascript Beh - Communication and collaboration Operating System - Operating System - Linux Operating System - Operating System - Unix Middleware - API Middleware - Microservices Data Science and Machine Learning - Data Science and Machine Learning - Python Cloud - AWS - AWS Lambda,AWS EventBridge, AWS Fargate

Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with the software development team, internal users. Required Candidate profile Advanced knowledge of front-end and back-end programming languages, such as C++, Javascript, Python, and Ruby. Ability to manage code migration, document configuration changes, and monitor performance Perks and benefits Flexible Work Arrangements.

Key Skills : ASP.NET MVC, ASP.NET Core, SQL Server, HTML, CSS, JavaScript, Git (Version Control) , Azure Services: Azure Cosmos DB, Azure Authentication, Azure Blob Storage Azure App Service, Azure Key Vault, Azure Application Insights, Azure Web JobsJob Description: We are actively seeking a skilled and motivated ASP.NET Core MVC Developer to join our dynamic team. In this role, you will be instrumental in designing, implementing, testing, and maintaining cutting-edge web applications. If you are passionate about web development and possess expertise in the specified tech stack, including Microsoft Azure services, we encourage you to apply. Responsibilities:Develop robust and scalable web applications using ASP.NET Core and ASP.NET MVC.Write well-structured, reusable, and maintainable code.Design and manage SQL Server databases.Create optimized SQL queries for efficient data retrieval and manipulation.Collaborate with UI/UX designers to implement responsive and visually appealing user interfaces.Utilize HTML, CSS, and JavaScript to enhance the user experience.Employ Git for version control, branching, and merging code changes.Work with a distributed development team, ensuring code collaboration and integration.Conduct unit testing and debugging to identify and fix issues promptly.Collaborate closely with QA teams to ensure the delivery of high-quality software.Integrate and manage Azure services such as Cosmos DB, Authentication, Blob Storage, App Service, Key Vault, Application Insights, and Web Jobs to enhance application performance and securityRequirements:Bachelors degree in Computer Science, Information Technology, or a related field.Proven experience as a .NET Developer, with a focus on ASP.NET Core and ASP.NET MVC.Solid understanding of SQL Server and database design principles.Proficiency in front-end technologies such as HTML, CSS, and JavaScript.Familiarity with version control systems, particularly Git.Strong problem-solving skills and attention to detail.Excellent communication and collaboration skills.Experience with Azure services, including Cosmos DB, Authentication, Blob Storage, App Service, Key Vault, Application Insights, and Web Jobs.Advantageous Skills: Experience with cloud platforms, such as Azure or AWS.Knowledge of containerization and orchestration tools (Docker, Kubernetes).Familiarity with continuous integration and continuous deployment (CI/CD) pipelines.

L1 Application Support location - lower parel skills - SQL Queries, Nodejs support, cloud knowledge Immediate joiners

Product base company hiring for Application support engineer Skill- Sql, Powershell must Salary- Best in industry job location- Pune( hybrid)

Provide level 1 & level 2 support for application-related issues, ensuring timely resolution and user satisfaction. Monitor application performance and troubleshoot issues as they arise. Document and track support requests using the companys ticketing system. Collaborate with development team to identify and resolve issues.

Provide level 1 & level 2 support for application-related issues, ensuring timely resolution and user satisfaction. Monitor application performance and troubleshoot issues as they arise. Making sure that customers query and issues resolved with-in SLA. Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status Assist in the deployment of new applications and updates. Document and track support requests using the companys ticketing system. Collaborate with development team to identify and resolve issues. Ready to work in rotational shifts. Qualification - Graduation Technical skills : QGood understanding and knowledge of Linux ( Red hat/Centos). Understanding of any ticketing system Good understanding of ITIL process Basics of MS SQL Soft skills required : Good written and spoken English Proactive andself driven Taking responsibility and proven record of improvements

Key Responsibilities: Technical Leadership: Lead the design, development, and implementation of scalable and maintainable .NET applications. Provide architectural guidance and enforce best practices for .NET development, including the use of Entity Framework and Azure cloud services. Troubleshoot and resolve complex technical issues with strong debugging and analytical skills. Team Management: Mentor and guide junior and mid-level developers to foster their professional growth. Conduct thorough code reviews to ensure adherence to quality standards and best practices. Encourage collaboration and knowledge sharing within the team. Project Management: Collaborate with project managers to define project scope, timelines, and deliverables. Participate in Agile/Scrum ceremonies, ensuring team alignment and effective communication. Monitor project progress and address technical bottlenecks proactively. Development & Maintenance: Design, develop, and maintain applications using C#, ASP.NET, MVC, and .NET Core. Utilize Entity Framework for efficient data access and management. Implement, configure, and manage Azure cloud solutions for application hosting, scalability, and performance optimization. Ensure the implementation of RESTful APIs and adhere to secure coding practices. Qualifications: Education: Bachelors degree in Engineering, Computer Science, or a related field. Experience: Minimum 7+ years of experience in .NET development. At least 2+ years in a technical lead or supervisory role. 2+ years of hands-on experience with Azure cloud services. Technical Skills: Proficiency in: C#, ASP.NET, MVC, .NET Core Entity Framework SQL Server and database management RESTful APIs Experience with Azure services such as App Services, Azure Functions, Azure Storage, and DevOps. Familiarity with CI/CD pipelines and DevOps practices. Knowledge of frontend technologies (e.g., Angular, React) is a plus. Soft Skills: Strong debugging and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment. Leadership skills with a focus on mentorship and team development.

Roles and responsibilities: Need to work with Engineering team to resolve problems. To liaise with product developers to handle escalations. Resolving support Incidents, coming from various channels, in a timely and efficient manner. Investigating the issues conducting a root cause analysis to come up with corrective action, preventive action. Supporting product team in new features, user challenges. Interfacing with customers and vendors whenever required. What are we looking for? To have strong customer focus, proficient in SQL, Database, Excel. To have work experience in support for Cloud web-based application & Android application. To have a sharp troubleshooter's mind & to express problems, causes, diagnosis and solutions in a clear concise manner. To have excellent spoken and written communication skills. Good to have work experience in Fintech / NBFC / IT / E- Commerce / lending / banking domain

Dot Net with DevOps Developer Experience 6+ Years Remote Work Responsibilities: Hands-on development using .NET technologies. Practice DevOps ensuring a culture of testing and releasing software on Azure continuously using automation and monitoring. Drive best practices in the team and beyond. Drive a culture of proactive maintenance and monitoring of systems/applications through collaboration with the infrastructure group and production support team Qualifications 6+ years of hands-on experience in C#, .NET, Web API, JSON, YAML, ORM, OAuth, Mutual Authentication, etc. Deep knowledge in database architecture using Microsoft SQL Server and T-SQL Good in developing and consuming external web services Good understanding of Azure services like Application Gateway, APIM, Storage queues, blobs, Event Grid, Service Bus, Redis Cache, Key Vault, App Services, Azure Monitor, Application Insights, etc. Experience with CI/CD, unit testing, static analysis, and automated integration tests. Experience 6 - 9 Years Industry IT Software - Client Server Qualification B.C.A, B.E, M.C.A, M.Tech Key Skills .Net Developer SQL Tsql Microservices Azure Services Azure Devops Microsoft SQL Server Yaml

1. 6+ years of experience as a DevOps/Build & Release Engineer framework in application configurations, code compilation, packaging, building, managing and releasing code from one environment to another environment. 2. Proficient with container systems like Docker and container orchestration like EC2 Container Service, Kubernetes and Managed Docker orchestration and Docker containerization using Kubernetes. 3. Experienced working as a DevOps Engineer on various technologies/applications like SVN, GIT, Ant, Maven, Artifactory, Jenkins, Open Shift Containers(OCP), Chef, Docker, Kubernetes, Azure cloud, App services, Function Apps, Storage accounts, Data Lake, Event Hubs, Event Grids, Azure DevOps, and AWS DevOps. 4. Experienced in version control tools like TFS, VSTS, SVN, Bitbucket and GITHUB. 5. Extensive experience using MAVEN, ANT as build tools for the building of deployable Artifacts from source code 6. Experience worked on Groovy, Jenkins, Azure DevOps, AWS DevOps, Build Pipelines, Release pipelines for continuous integration and for End-to-End automation for all build and deployments. Version Control SystemsGIT, Subversion (SVN) Operating SystemsRHEL Linux CI/CD ToolsJenkins, Artifactory, Nexus, Azure DevOps, kafka ContainersDocker, Kubernetes, Packer, OCP(Open shift container) Scripting LanguagesJava scripting, Unix Shell scripting, PowerShell Web ServersTomcat, Apache, IIS, JBOSS, Spring boot Cloud PlatformsAzure, AWS DatabasesOracle, Mongo DB, Couchbase Project Management ToolsMS Office, MS Project Bug Tracking Tools JIRA

Azure PaaS expertise with significant experience in: Mandatory - Azure PAAS with good working experience with Service Bus, Net Core Mandatory - Azure Function, Mandatory - App Service, Mandatory - Azure DevOPs Good to have - Cosmos, AI Serach,Signal R Location- Bengaluru,Chandigarh,Dadra & Nagar Haveli,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry,Daman,Diu,Goa,Haveli,Sikkim

Mandatory Skills: SQL, PowerShell Experience, Application and production support, Ctrl + M *Note: Only Mumbai locals.

Job Title: Azure Infrastructure Architect Experience: 7+ Years Industry: Information Technology / Cloud Infrastructure / Consulting Job Summary: We are looking for a skilled and experienced Azure Infrastructure Architect to design, implement, and manage scalable, secure, and resilient cloud infrastructure solutions on Microsoft Azure. The ideal candidate will have a strong background in cloud architecture, infrastructure automation, and enterprise IT systems, with a focus on delivering high-availability and cost-effective solutions. Key Responsibilities: Design and implement Azure-based infrastructure solutions aligned with business and technical requirements. Lead cloud migration and modernization initiatives from on-premises to Azure. Define and enforce best practices for cloud security, networking, identity, and governance. Develop Infrastructure as Code (IaC) using tools like ARM templates, Bicep, or Terraform. Collaborate with application architects, DevOps teams, and security teams to ensure seamless integration. Monitor and optimize cloud infrastructure for performance, scalability, and cost-efficiency. Provide technical leadership and mentorship to junior engineers and support teams. Stay updated with the latest Azure services and industry trends. Required Skills & Qualifications: 7+ years of experience in IT infrastructure, with at least 3+ years in Azure cloud architecture. Strong expertise in: Azure IaaS and PaaS services (VMs, VNets, Azure AD, Load Balancers, App Services, etc.) Azure networking (NSGs, VPN, ExpressRoute, Azure Firewall) Identity and access management (Azure AD, RBAC, Conditional Access) Infrastructure automation (ARM, Bicep, Terraform, PowerShell) Monitoring and logging (Azure Monitor, Log Analytics, Application Insights) Experience with hybrid cloud environments and on-prem integration. Familiarity with DevOps tools and CI/CD pipelines (Azure DevOps, GitHub Actions). Excellent problem-solving and communication skills. Required Skills Azure,Microsoft Azure,Azure Paas

Job Description: Application configuration. Application performance management. Application support skills. Identify potential issues. Network troubleshooting. Create and distribute documentation as needed. Debugging. Escalate issues to management where appropriate. Maintain service reports. Root cause analysis. Ready to work in rotational shifts. Skills required: Complex problem-solving skills. Knowledge of any SQL Database and ability to write the queries. Knowledge of any Programming Language will be preferable. Good written and verbal communication skills.

1. Handle BAU activities for a call center application in a professional and efficient manner. 2. Performed daily system health checks, generating and disseminating business-ready reports to ensure system stability and performance. 3. Managed the application deployment process, coordinating between development, testing, and production teams to ensure smooth transitions 4. Handled SQL queries to troubleshoot database-related issues and ensure seamless application functionality and seamless deployment of updates. 5. Collaborate with team members and other departments to ensure seamless customer service delivery. 6. Diagnose, troubleshoot, and offer solutions to client queries and technical problems 7. Analyze logs and resolve issues within Service Level Agreement (SLA) timeframes 8. Prepare and maintain comprehensive documentation for all issues and solutions and recommend optimizations to enhance business performance. 9. Identify root causes and offer appropriate solutions on each ticket. 10. Resolve customer complaints and issues with patience and empathy, escalating complex problems to the appropriate department when necessary. 11. Maintain detailed monitoring alerts to check accurate in the server and application level. 12. Coordinated change and release management, ensuring minimal system downtime 13. Continuously strive to improve customer satisfaction and meet individual and team performance targets. 14. Participate in ongoing training and development programs to enhance product knowledge and customer service skills. Candidates who are interested may send their resumes to twinkle.b@camsonline.com

Role & responsibilities What You Will Need to be Successful: Education: BE/B.Tech/M. TECH/MCA 5+ years software development experience as a full stack developer using .Net Core. Experience in Angular 10 or Latest version. Working experience in Cloud Computing (App Services, Web Jobs, Function Apps etc.). Experience in REST API and Cloud Services development. Data Management Components: Azure SQL, SQL Server, Azure Blob Storage, Azure Data Tables. Good to have Skills: Good to have experience on Messaging & Integration Components: Storage Queues, Service Bus (Queues, Relay & Topics) Trouble shooting Azure applications C++ and .Net CLI Integration React JS Python Understanding of Data Analytics Data Visualization and Reporting in different formats (PDF/Open Office/JSON etc.)