Sales Operations Manager

Role Overview

Sales Operations Manager

You will work closely with the Sales Leader to ensure smooth execution of sales strategies from planning to post-sale follow-up, driving results across the team.

Key Responsibilities

• Sales Process & Efficiency

• Build, document, and continuously improve sales processes to maximize productivity.
• Streamline tools, CRM usage, and lead management for better conversion rates.

• Sales Enablement

• Create and distribute sales materials such as pitch decks, product one-pagers, competitive comparisons, and posters.
• Develop and manage training sessions to ensure salespeople stay sharp and updated on products, pitches, and objection handling.

• Incentives & Performance Management

• Design and implement sales incentive structures aligned with company goals.
• Track, calculate, and report incentive payouts.
• Analyze sales scorecards and provide actionable insights to improve performance.

• Campaign Creation

• Occasionally design and execute targeted sales campaigns to boost pipeline and conversions.
• Partner with marketing to align messaging and resources.

• Data Analysis & Reporting

• Monitor sales KPIs, identify trends, and recommend corrective actions.
• Prepare weekly and monthly performance reports for leadership.

• End-to-End Sales Support

• Serve as the operational backbone for the sales leader — from strategy planning to daily execution.
• Coordinate cross-functional support from marketing, operations, and product teams to meet sales targets.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field (MBA preferred).
• 3+ years of experience in Sales Operations, Sales Enablement, or similar roles — ideally in EdTech, B2C, or subscription-based businesses.
• Strong analytical skills with experience in CRM tools (e.g. Zoho) and Excel/Google Sheets.
• Exceptional communication skills — able to create compelling sales materials and train diverse teams.
• Highly organized, detail-oriented, and proactive problem solver.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Willing to work night shifts from 9:00 PM to 6:00 AM, six (6) days a week, including weekends and public holidays.

Why Join Us

• Opportunity to shape the sales engine of a fast-growing global EdTech company.
• Collaborative and supportive work culture.
• Competitive compensation and performance-based incentives.
• Make a tangible impact on children’s education worldwide.