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Sales Coordinator | Mandaala.com About Parent Company: PrintStop India Pvt Ltd. At PrintStop, we have an 18-year legacy of transforming the printing and customised gifting procurement processes for small to large enterprises. Our commitment to quality and service is reflected in our average customer rating of 4.5 and ISO 9001:2015 and ISO 27001:2022 certifications. We are also certified as a Great Place to Work, with a focus on excellence and employee well-being. Printstop India Pvt Ltd Has 2 Divisions For Small and Medium Enterprises - PrintStop.co.in For Large Enterprise - Mandaala.com About Enterprise Solution Division: Mandaala.com At Mandaala, we digitally transform how large enterprises manage merchandise engagement programs for employees and other stakeholders through our #MerchTech Solutions. We’ve partnered with over 150 leading brands, including Infosys, Capgemini, HDFC Bank, and Niva Bupa Health, to streamline their merchandise programs by combining company-branded merchandise (SWAG) with technology. Why Join Mandaala? At Mandaala - PrintStop, evolution isn’t just what we do, it’s who we are. For 18 years, we’ve challenged the norm, reinventing ourselves time and again to stay ahead and create real impact. Innovation, agility, and ownership drive us as we shape the future of #MerchTech. Our culture is rooted in "I CARE FOR": Innovation, Customer Centricity, Agility, Recognition, Ethics, Fun, Openness, Ownership, and Respect. It’s more than just words; it’s the heartbeat of everything we do. Be Part of Something Bigger, The MerchTech Movement Join a fast-growing #MerchTech company that is transforming how large enterprises engage through merchandise. Create an Impact Work with Fortune 500 companies to build exceptional employee experiences with merchandise. Join a Passionate Team Collaborate with a passionate team pushing the boundaries of engagement through custom merchandise. Be part of a company that evolves, adapts, and innovates, always. Your Role: Sales Coordinator (Desk Role) Type: Full-time role with exciting growth opportunities. Location: Prabhadevi/Parel – just a 5-minute walk from the station for an easy commute. Working Days: Monday to Saturday (one Saturday off per month) Your KRAs & KPIs (As per JD given) Reporting: Track and document the status and progress of each job to ensure timely updates and transparency. Delivery: Oversee the timely and accurate delivery of products or services to the customer. Dispatch Repo: Manage the logistics and documentation for dispatching goods, ensuring proper records are kept. Informing Customer: Communicate with the customer about job status, updates, and any changes to maintain engagement and satisfaction. Artwork Approval: Coordinate the review and approval process for artwork to ensure it meets customer specifications before production. Billing Part Done: Handle the invoicing process, including preparation and delivery of bills to ensure accurate and prompt payment. Responsible for coordination for each job process: Reporting, delivery, dispatch report, informing customer, artwork approval, billing part done. Proper training on CRM(Zoho) and accessing individual reports. Thorough product knowledge and process training for clients assigned. Cross training within the team. What Makes You a Great Fit? Experience: A Go-Getter You have 1-3 years of experience in inside sales, business development, or pre-sales, ideally in SaaS, corporate merchandise, or B2B sales. A Natural Connector You thrive on building relationships with HR, Marketing, Admin VPs, and senior decision-makers, understanding their needs, and guiding them toward the right solutions. Solution-Selling Mindset You consult and solve problems. You understand how businesses operate and can tailor conversations to drive impact. Communication & Persistence You’re comfortable engaging with C-level executives, keeping momentum in conversations, and following up like a pro. A Target-Driven Closer Hitting goals isn’t just an expectation—it’s what drives you. You have a track record of meeting or exceeding lead generation, SQL, and discovery meeting targets. Ready to Join the Mandaala MerchTech Movement? If you’re a proactive communicator, relationship builder, and go-getter who loves creating new business opportunities, we want to hear from you! Just send us your resume and a quick note on why you’d be a great fit. Drop it at careers@printstop.co.in, and let’s grow together! Skills: business development,problem solving,zoho,corporate merchandise,customer support,pre-sales,b2b sales,relationship building,crm (zoho),saas,communication,target driven,sales corodinator,inside sales Show more Show less
