Sales and Marketing Associate

ACI Workwear is seeking a highly motivated and detail-oriented Sales and Marketing Assistant to support our sales and marketing initiatives. The ideal candidate possesses exceptional grasping skills, quickly learning and adapting to new processes, products, and customer needs. With a professional and engaging communication style, the Sales and Marketing Assistant will interact with clients, build relationships, and contribute to the company’s growth. This role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. Customer Engagement: Communicate with clients via phone, email, and in-person meetings, addressing inquiries, providing product information, and offering tailored solutions in a professional and courteous manner. Order Processing: Assist in processing customer orders, ensuring accuracy and timely delivery while maintaining clear communication with clients throughout the process. Lead Follow-Up: Follow up on sales leads generated through marketing campaigns, website inquiries, or referrals, nurturing prospects to convert them into loyal customers. Client Relationship Management: Maintain and update customer records in the CRM system, ensuring accurate data and tracking interactions to support personalized service. Quotation and Proposal Preparation: Prepare and send quotes, proposals, and product samples to clients, ensuring all materials reflect ACI Workwear’s high standards. Campaign Assistance: Support the execution of marketing campaigns, including email marketing, social media promotions, and trade show participation, to enhance brand visibility. Content Creation: Assist in creating engaging content for marketing materials, such as brochures, newsletters, and website updates, ensuring alignment with ACI Workwear’s brand voice. Market Research: Conduct research on industry trends, competitors, and customer preferences to provide insights that inform sales and marketing strategies. Event Coordination: Help organize and represent ACI Workwear at industry events, trade shows, and networking opportunities, showcasing our products and building connections. Social Media Management: Contribute to managing ACI Workwear’s social media accounts by scheduling posts, engaging with followers, and monitoring analytics to optimize performance. Data Analysis: Compile and analyze sales and marketing data to generate reports that track performance metrics and identify areas for improvement. Inventory Coordination: Liaise with the inventory team to ensure product availability for sales orders and marketing promotions. Team Collaboration: Work closely with the sales, marketing, and operations teams to ensure seamless communication and alignment on company goals. Exceptional Grasping Skills: Ability to quickly learn and understand ACI Workwear’s product catalog, processes, and customer requirements, adapting to new challenges with ease. Professional Communication: Outstanding verbal and written communication skills, with a polished and approachable demeanor when interacting with customers and colleagues. Customer-Centric Mindset: Strong commitment to delivering exceptional customer service, with the ability to build trust and long-lasting relationships. Organizational Skills: Excellent time management and multitasking abilities, with a keen eye for detail to manage multiple priorities in a fast-paced environment. Technical Proficiency: Familiarity with CRM software (e.g., Salesforce, HubSpot), Microsoft Office Suite (Word, Excel, PowerPoint), and social media platforms. Experience with email marketing tools (e.g., Mailchimp) is a plus. Team Player: Collaborative attitude with the ability to work effectively within a team while also taking initiative to complete tasks independently. Education and Experience: Bachelor’s degree in Business, Marketing, Communications, or a related field preferred (or equivalent experience). 1-2 years of experience in sales, marketing, or customer service roles is an advantage, but fresh graduates with strong potential are encouraged to apply.