S2P System Administrator (Coupa / Zycus)

About Us:

Broadridge Financial Solutions, Inc. (NYSE: BR) a global Fintech leader delivering advanced communications, technology, data, and analytics solutions to clients across the financial services industry. With over $6 billion in revenues and serving clients in over 100 countries, Broadridge plays a vital role as a trusted partner to banks, broker-dealers, mutual funds, and corporate issuers, helping them operate efficiently and serve investors effectively.

At Broadridge, we foster innovation, collaboration, and excellence, providing an environment where technology and talent come together to make a meaningful impact.

Job Summary:

S2P System Administrator

Key Responsibilities

• Configure and maintain Broadridge’s S2P platform to align with procurement processes—including workflows, user roles, data fields, and system integrations.
• Collaborate with procurement, sourcing, vendor management, and finance teams to translate business requirements into effective system configurations.
• Provide end-user support (Buyers, Suppliers), troubleshoot system issues, and manage access to ensure smooth operations.
• Ensure data integrity through uploads, updates, validations, and consistency monitoring.
• Identify, design, and implement system enhancements to improve process efficiency and user experience.
• Develop and execute test plans to validate configuration changes against business needs.
• Maintain comprehensive documentation, including system configurations, process maps, SOPs, and user guidance materials.
• Ensure compliance with security policies, data protection standards, and regulatory requirements.
• Liaise with software vendors (Coupa/Zycus) to resolve issues, request enhancements, and manage upgrades.
• Support change management by communicating new features, training users, and driving system adoption.
• Manage communication and training related to supplier onboarding and template/process changes.
• Support catalog management, ensuring compliance with standard processes.
• Generate reports and analytics from the S2P platform to support procurement decision-making.
• Track and manage incidents, maintaining an internal issue log and providing metrics for business reviews.

Qualifications and Experience

• Education:

  Bachelor’s degree or equivalent experience.

• Experience:

  3–5 years in System Administration, Analyst, or similar technology-support role.

• Preferred System Exposure:

  Coupa, SAP Ariba, or Zycus.

Skills & Competencies

• Hands-on experience in configuring and maintaining S2P platforms.
• Strong understanding of procurement, sourcing, invoicing, catalog, and vendor management processes.
• Experience with cXML integration setup and troubleshooting.
• Analytical mindset with strong problem-solving and reporting skills.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office Suite.
• Experience in process mapping, SOP creation, and change management.
• Familiarity with ERP systems and cloud-based procurement platforms.
• Project management and/or Lean Six Sigma experience a plus.
• Proven team player who thrives in a fast-paced, goal-oriented environment.

Why Join Broadridge

• Global Impact:

  Work with a leading Fintech company shaping the future of financial technology and operations worldwide.

• Innovation-Driven Environment:

  Be part of an organization that embraces technology evolution, intelligent automation, and continuous improvement.

• Career Growth:

  Broadridge offers dynamic career pathways, professional development, and global mobility opportunities.

• People First Culture:

  Experience a collaborative, diverse, and inclusive workplace where ideas are valued, and contributions are recognized.

• Purpose and Stability:

  Join a trusted, publicly listed company with a strong purpose — powering transparency, governance, and investor confidence.