Revenue Operations (RevOps) [B2B SaaS, Hybrid, New Delhi, 3-6 LPA]

Job Title: Revenue Operations Specialist

Location: Kashmere Gate, New Delhi

Department: Sales & Marketing

About Eazybe:

Eazybe is a B2B SaaS platform revolutionizing customer communication by seamlessly integrating WhatsApp with major CRMs. We're on a mission to help businesses supercharge their sales and support through more efficient, personalized, and streamlined messaging.

Role Overview:

We are looking for a Revenue Operations Specialist who will work closely with our Sales, Marketing, and Customer Success teams to drive operational efficiency, improve visibility into performance metrics, and support data-driven decision-making. This role will be pivotal in aligning all revenue-generating functions and ensuring smooth, scalable growth.

Key Responsibilities:

• Process Optimization:

Design, implement, and refine end-to-end revenue processes across Sales, Marketing, and CS to reduce friction and increase productivity.

• CRM & Tool Management:

Own the administration and optimization of our CRM (e.g., HubSpot, Zoho, etc.) and other GTM tools; ensure clean, actionable data.

• Analytics & Reporting:

Build and maintain dashboards and reports to track pipeline health, conversion rates, funnel performance, and other revenue KPIs.

• Forecasting & Planning:

Support accurate forecasting by providing real-time data insights and working closely with leadership to plan sales and revenue targets.

• Lead & Deal Flow Management:

Ensure efficient lead handoff between marketing and sales, proper tracking of lead status, and timely follow-ups.

• Cross-functional Alignment:

Act as a bridge between Sales, Marketing, and CS to ensure alignment on goals, KPIs, and execution plans.

Tech Stack Integration:

Evaluate and implement integrations between WhatsApp, CRMs, automation tools, and other platforms for better operational flow.

Qualifications:

• 1-3 years experience in a Revenue Operations, Sales Operations, or similar role in a B2B SaaS company.
• Strong knowledge of CRM systems (e.g., HubSpot, Zoho, Salesforce) and marketing automation tools.
• Analytical mindset with proficiency in tools like Excel, Google Sheets, or BI platforms (e.g., Looker, Tableau).
• Clear understanding of B2B sales funnels, lead lifecycle, and revenue metrics.
• Excellent communication and project management skills.
• Comfortable working in a fast-paced startup environment.

Preferred Skills:

• Experience with WhatsApp integrations or messaging platforms.
• Familiarity with outbound and inbound marketing strategies.
• Knowledge of SQL or data querying tools.