Regional Service Manager-Customer Service (required from Data Centre/ Telecom/UPS industry)

15 years

0 Lacs

Posted:22 hours ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Location-Gurgaon


Qualification and experience-· Diploma /BE/B.Tech (Electronics /Electrical).


Experience-15 years


Product Domain

Customer Domain:

Experience:

Customer Call:

Installation & Commissioning:

Project On-Site Execution:

Service Out-Source Vendor Management:

Manage complete cycle of work planning, allocation, execution of workflow. Verification of WCC (work completion certificates), Service Invoice from Vendor, Ensure timely booking of vendor invoice as per the Delta finance rule & guidelines.

Service Delivery Management:

Service Inventory Planning & Management:

Product Operation Feedback to R&D/ Factory

Report product performance, design & quality issues with R&D, Production, Application engineering & ensure timely resolution & execute on-site engineering change (ECN) implementation as per QA.

Resource Planning & Skill Development:

Service Business Development:

Disclaimer:

"As part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations."

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