Role : Firmware Engineer – Embedded Linux Developer (Application/BSP/Networking) Position : EVCS R&D, Gurgaon and Bangalore, Delta Electronics India Qualification : B.Tech/ B.E. in Electronics/Computer Science Experience : 5 to 8 years Expertise : C/C++, Data Structures, Board/SBC bring-up, BSP, Linux Kernel – Compiling & Driver development, Linux Applications, QT application development, u-boot, Yocto, Shell Scripts, Open SSL & TLS, Networking protocols - TCP/IP, HTTP, SNMP, Websockets, etc., WiFi & Ethernet and IoT. Skills : BSP bring-up for SBC Linux Kernel Compiling & Device driver development & u-boot Multi-threaded and multicore Linux application development Socket Programming Networking protocols - TCP/IP, HTTP, SNMP, Websockets, Communication interfaces kernel drivers & protocols - Ethernet, WiFi, Bluetooth, CAN, UART, I2C, SPI and USB Ability to debug embedded system using oscilloscope and logic analyzer Responsibilities : Linux/ Networking & IoT, Linux IoT application development with networking support, optimizing & maintaining existing products, providing technical support to service on need basis to resolve customer issues, introducing and conceiving new technologies/new ideas and assisting in testing/QA team. Show more Show less

Role: Sr. Hardware Design Engineer Position: EVCS R&D, Gurgaon, Delta Electronics India, Qualification: B.Tech/ B.E. in Electronics/Electrical/Instrumentation Experience: 5 to 10 years Expertise : Schematic design, Layout design, Altium, Kicad Skills : Proficiency in designing analog, digital & mixed signal designs, expert in schematic design , high speed PCB design, component selection, understanding of EMI/EMC standards & regulations, Signal Integrity & thermal management, Ability to debug PCB/embedded system using oscilloscope, logic analyser and spectrum analyser, communication interfaces & protocols - Ethernet, WiFi, Bluetooth, CAN, UART, I2C, SPI and USB, Experience in design & process FMEA. Knowledge and experience of EV chargers is a plus. Responsibilities : Defining Hardware architecture, designing & developing PCB for new products, troubleshooting hardware issues, qualification & testing of PCBs for DQA, providing technical support to service for system issues, introducing and conceiving new technologies/new ideas and assisting in testing/QA team in hardware related issues. Show more Show less

Job Requiremen t: 3-5 years of related experience Major Field: Motor Mechanical Engineering Computer Skills: Excel;Outlook;PowerPoint;AutoCAD;CAD - Solidworks;CAD - Creo; ANSYS Knowledge Skill: Thermal Management;Acoustics Diagnosis & Solution;Design for Assembly & Manufacturing;Forming Design & Application;Mechanical Element Design;Mechanical Element Reliability Insurance. Responsibilities: 1. Design and develop various types of motors (e.g., SynRM, BLDC, PMSM, induction motors). 2. Conduct mechanical design based on the results of magnetic circuit design and simulation. 3. Responsible for drafting standard operating documents and resolving motor mass production problems through root cause analysis and solution implementation. 4. Design optimization based on thermal and CAE analysis results, combined with evaluation of material and manufacturing process feasibility. 5. Prepare design documentation and support prototype builds. 6. BOM creation and cost analysis. 7. Assist in motor testing across mechanical, environmental, and electrical categories. Other requirement: 1. Involved in the full development cycle of motors, from design to mass production. 2. Experienced in motor materials and end-to-end manufacturing workflows for mass production. 3. Experience with motor design or simulation tools (e.g., AutoCAD, PTC Creo, Solidworks) 4. Strong analytical and problem-solving skills 5. Strong cross-functional communication and coordination abilities nice to have: 1. IP66 enclosure sealing design, including proper selection of sealing components (O-rings, oil seals, gaskets) and matching groove structures. 2. Motor design including bearing type selection based on load and lifespan requirements. 3. Calculation of safety spacings, such as clearance and creepage distances, along with appropriate insulation material selection (IEC 60664). 4. Experienced in die casting and gravity casting processes, along with related surface treatment techniques. Show more Show less

Job Title: Senior Product Manager – Delta Power Supplies Business Location : Bangalore Ideal Candidate: The ideal candidate will possess strong operational and project management skills, with a proven ability to handle multiple tasks and projects simultaneously. They will have extensive experience in product lifecycle management and process optimization. An analytical mindset with excellent problem-solving abilities is essential, as well as the capability to collaborate effectively with cross-functional teams and external stakeholders. The candidate should be proficient in product management in existing role and should have worked with sales team to help enable new revenue building activities. Responsibilities: Operational Oversight: Manage and oversee day-to-day product operations for Delta Power Supplies components/products, including product lifecycle management. Cross-Functional Collaboration: Collaborate closely with teams in R&D, manufacturing, supply chain, and marketing to ensure smooth coordination and execution of product-related activities. Facilitate communication and resolve any operational issues promptly. Product Lifecycle Management: Oversee product lifecycle stages, including product introduction, ramp-up, and phase-out. Ensure smooth product transitions while minimizing operational disruptions. Documentation and Reporting: Maintain accurate, up-to-date documentation regarding product operations. Prepare detailed reports on operational performance, process improvements, and provide strategic recommendations for future actions. Customer and Stakeholder Engagement: Engage with customers and stakeholders to gather feedback, address operational concerns, and ensure customer satisfaction. Use feedback to drive continuous improvements in product operations. Must Have: 15+ years of experience in power supply product management or a related field, with a proven track record of managing complex product operations and optimizing processes. Strong problem-solving and analytical skills, with the ability to interpret data and make informed decisions. Demonstrated success in managing product lifecycles and driving operational efficiency. Excellent project management, organizational, and leadership abilities, with a track record of successfully managing cross-functional teams and influencing stakeholders at all levels. Exceptional communication and guidance skills, with the ability to mentor and develop junior team members. We Value: Bachelor’s degree in Engineering or a related technical field. Experience working in a global organization, with the ability to navigate complex, international operations. Experience mentoring and developing junior team members. Strong attention to detail and the ability to manage multiple competing priorities. Knowledge of product development processes and best practices. Familiarity with data analytics and visualization tools for reporting and decision-making. Power Supply product management knowledge mandatory, preferably from Telecom/Industrial background. If you are a seasoned product leader with a passion for optimizing product lifecycles and driving operational excellence in the power supply industry, we encourage you to apply and join our dynamic team. Show more Show less

Profile- Regional Service Manager-Customer Service Department (Data Center) Qualification-BE/B.tech (Electronics & Communication) Experience-20+ years Location – Gurgaon Job Description- Product Domain: Large UPS Systems ~500 KVA, VRLA/Lithium Ion Batteries Customer Domain: Customers of Large Data Centre, Telecom & Industrial application Experience: Service delivery for large Data Centre Customers, Project Execution & management for large Mega-Watt UPS projects Customer Call: 24/7 Service Delivery Management for Customer complaints. Provide real time remote Tech Support. Allocate On-Site activity with Field Technicians, ensuring timely execution & updating of Field activities as per Service Level Agreement (SLA). Installation & Commissioning: Pre-Installation Site audit, site preparation for installation. Installation of Delta supplied equipment, System Commissioning & Integration. Site Acceptance Test (SAT) as Customer agreement format. Project On-Site Execution: Planning & execution of large Installation & commissioning projects or large number of sites across the assigned region. System Modification & upgrades through external Project Vendors maintaining quality, schedule and cost. Service Out-Source Vendor Management: Complete management of external Service Vendors starting from selection, engagement, scope definition, commercial negotiation, contract finalization with legal department. Manage complete cycle of work planning, allocation, execution of work flow. Verification of WCC (work completion certificates), Service Invoice from Vendor, Ensure timely booking of vendor invoice as per the Delta finance rule & guidelines. Service Delivery Management: Preventive Maintenance, Corrective Maintenance in the given Region. Service Inventory Planning & Management: Defining minimum stock level based on parts criticality level, failure trend analysis, new & upcoming installations in the given region well in advance considering request to fulfillment lead time in all the service warehouse under the given region. New requirement quarterly forecasting & interacting with various stages to ensure timely inventory availability. Booking monthly consumption, planning liquidation of ageing inventory. Product Operation Feedback to R&D/ Factory Report product performance, design & quality issues with R&D, Production, Application engineering & ensure timely resolution & execute on-site engineering change (ECN) implementation as per QA. Resource Planning & Skill Development: Resource planning, selection, need based training & development, maintain team productivity, effectiveness & motivation. Training need identification. Also provide training to Customer/ Users as per the requirements. Service Business Development: Achieving service revenue through service contracts (AMC), On-Site Repairing, Installation & Commissioning & value-add products sale like Batteries & services sale. Show more Show less

Key Responsibilities: Develop and execute test cases: Create test cases based on system requirements, specifications, and design documents, and then execute these test cases to verify system functionality. Perform system integration testing: Test the interactions and interfaces between different components of the automotive system to ensure seamless operation. Debug and troubleshoot issues: Identify, analyze, and resolve any defects or issues found during testing to ensure the system meets quality standards. Collaborate with cross-functional teams: Work closely with software developers, hardware engineers, and other stakeholders to understand system requirements and ensure smooth testing processes. Develop testing tools and frameworks: Create and maintain testing tools and frameworks to automate testing processes and improve efficiency. Document test results: Record and report test results, defects, and any other relevant information to support system validation and verification activities. Stay current with industry trends: Keep abreast of the latest technologies, tools, and best practices in system testing to continuously improve testing processes and techniques Additional Skills: Understanding of Embedded Systems : Knowledge of embedded systems architecture and how software interacts with hardware components is essential for HIL testing. Scripting and Automation : Proficiency in scripting languages (e.g., Testing mentioned above) and automation tools to automate testing processes and improve efficiency. Analytical Skills :Ability to analyze complex software systems and identify potential issues or defects in the software. Automotive Skills : Understanding of CAN, LIN, FlexRay, Ethernet protocols for automotive communication. Understanding of UDS protocol and diagnostic services and DTCs. Ability to simulate diagnostic scenarios and analyze diagnostic responses. It focuses on testing the interaction between different software modules and functional blocks to validate the overall functionality of the ECU Understanding of ECU flash programming process and protocols. Testing Tools skill Set : CANoe, vTeststudio, CAPL, VT System, Dspace, Canoe.DIVA, Debuggers, etc. JIRA: Project management and issue tracking tool. IBM classic/Doors Next Gen: Test management tool that integrates, requirements, test cases, and defects in one place 6+ years of experience in the automotive industry Qualifications: Education- bachelor’s or master’s degree in electrical/electronic Engineering or related field. Experience with EV Product lines will be an advantage. Show more Show less

Key Responsibilities: Identify, develop, and close sales opportunities for Power Quality Solutions (e.g., Active Harmonic Filters, Voltage Regulators, Static VAR Compensators, and Power Factor Correction Systems). Drive business in target sectors such as manufacturing, process industries, utilities, data centers, and commercial buildings. Engage with electrical consultants, EPC contractors, utility engineers, and industrial decision-makers to promote and specify power quality solutions. Conduct technical presentations, site audits, and ROI-based solution proposals. Collaborate with application engineering teams to design customized solutions based on site requirements. Manage sales funnel, forecasting, and reporting using CRM tools. Stay updated on industry trends, competitors, and regulatory standards (e.g., BIS, CEA norms related to power quality). Represent the company at trade shows, technical seminars, and industry forums. Key Requirements: Bachelor’s degree in Electrical/Electronics Engineering; MBA is a plus. Minimum 5 years of technical sales experience in power systems, electrical equipment, or energy solutions. Proven track record in industrial B2B sales and solution selling. Good knowledge of power quality challenges: harmonics, voltage dips, flicker, and load balancing. Strong communication, negotiation, and presentation skills. Willingness to travel extensively across regions. Preferred Experience (Not Mandatory): Experience in selling products from OEMs like ABB, Siemens, Schneider Electric, Eaton, or similar. Prior experience dealing with utilities like large industrial groups, NTPC, State Electricity Boards, etc Show more Show less

負責SMT生產品質與效率提升 負責SMT生產作業安排與異常處理 跟催NPI新產品導入確認與追蹤 跨廠區、跨部門之問題溝通 協調SMT各崗位工作安排、監督與教育訓練 廠區SMT全面管理 學士/碩士以上學歷，電子、機械工程相關專業。 英語溝通中等，擁有第二外語能力尤佳 具備至少15年以上SMT相關工作經驗，其中5年以上為管理職經驗。 深入了解SMT產品的品質要求和行業標準。 優秀的分析和問題解決能力，能夠識別問題根源並制定有效的解決方案。 良好的溝通和協調能力，能夠與各層級的員工和管理層有效互動。 強烈的責任心和細節導向，能夠在高壓環境下保持高標準的工作質量。 歷練過電源廠、電子系統廠、組裝廠或車廠處級以上主管 Show more Show less

Electrical Design Engineer (experience required from electrical/ Power system & UPS industries only) Location -Gurgaon Experience - 5 years Qualification : - B-Tech Electrical/Electronics Roles and Responsibilities : Plan Projects for clients from conceptual design to completion. Design product solutions based on customer requirements for Power Systems, UPS Panels, Distribution Panels. Provide technical & engineering support to internal & external customers. Should be aware of safety standards of panel designing like IEC 60204-1 & IEC 61439-1-2. Review of cost optimized Engineering Drawings & Design Calculations in line with Tech Specifications & relevant Engineering standards. Estimating BOM cost, Design Calculation, Design Safety, Earthing & Grounding standards. Provide Quality Engineering Documentation and implement practices to ensure accuracy of engineering documentation. Plan and execute projects for process improvements and new products as per Quality Management System requirements. Provide proactive and contemporary Engineering support to production and Quality teams Lead continual improvement to meet and exceed standards. Customer interface to understand their requirement. Analyze technical requirements of project goals. Prepare design documents (BOM, GA Drawings, Electrical drawings) NPI (New Product Introduction) & Prototyping. Validate and characterize prototypes. To make the project schedule/ Project MIS reporting to achieve the desired dates. Implement cost effective measures for reducing project cost. Co-ordinate with PPC, purchase & production department to execute the order. Streamline and manage day to day Execution processes thereby ensuring adherence to Quality. Maintain files and records in conformity with Technical norms, while facilitating easy retrieval of records in case of audits. Skills : Designing of DC Power Systems & Industrial Application Power Supplies. Experience of electro-mechanical designing of Electrical Panels / UPS Panels- ACDB/DCDB/ MCC/ PCC. AutoCAD for SLD & Wiring Diagrams Knowledge of Electrical Switchgear/ Cables & Bus- Bar sizing/Mechanical designing/Wire Harness/ Product Quality & Safety norms/ Testing of Panels. Knowledge of Mechanical & Electrical codes & Standards. Project Management Skills. Project Execution Value Chain, Cost / Schedule / Resource Planning & Control, Project Deliverables Co-ordination, Project Quality Assurance, Project MIS reporting. Show more Show less

Business Development Manager-( Data Centre Segment-Power & Cooling business) Location -Gurgaon Experience 12-18 years Market Intelligence: Understanding of the India market for Cooling products and solution to arrive and TAM, SAM and addressable market for our offering. Also to be able to create the product and solution offering business plan for a period of 3-5 years based on current rates of adoption of such offering particularly in the Data centre segment. Track the technology trends taking place in the cooling products and solution and feedback design team to align their product development further. Competitive Scenario : To be able to collect and collate the competition offering of similar products and solution and create a price – performance bench mark of our offerings. India being a very cost competitive market the correct and accurate positioning will help to capture market share over next 3-5 years. Product Roadmap, Localization & Customization : Based on local requirements, to develop the product roadmap by selecting and introducing the products available with global teams or out-sourcing key components that help to create larger solution. For a long term plan to build the cooling business, PM will have to lead the localization, Customization and transfer of technology of said products from our current competence centres abroad to India working closely with CPC to build the vendor eco system, operations to build the manufacturing capability and quality teams for necessary testing and validation of said products. Technical Support & Product Qualification & Certifications : PM will be responsible to support the Pre-sales, Solutioning and Sales teams with the technical information required to competitively pitch the product and solutions. To build the larger competencies of the teams thru regular internal trainings. To undertake product testing thru third party agencies for the applicable certifications required for the said products. Engagement with Consults, PMCs and End Key customers: PM will be responsible for brand and product acceptance and approvals by consultants, PMCs and End customers. Make product presentations, prepare for product demonstrations (to be planned in an experience centre to be based out of our current factory) to potential customers. Product Marketing Management: Plan product launches formally with marketing team. Also plan participation at events and seminars particularly for Data centre segment for promting the products. The PM – Cooling will be a key member of a (New Business Development) team and expected with other functional heads of Sales, Business development, Engineering, Solutioning and Service. Expected to to build a robust organization for our Data Centre Segment – Power & Cooling business. Show more Show less

Sr. Field Service Engineer/Asst. Manager Service (HVAC/Cooling/Precision Cooling) Location -Mumbai Qualification and experience -· BE/B.Tech in Mechanical/Refrigeration & Air conditioning Engineering Experience -5-10 years Job Responsibility; Handling services and projects. Installation & commissioning of PAC/Inrow/CDU systems Servicing of unit as per SLA Service Business and amc collection Support sales team for new Opportunities Developing Service Channels & Partners Hands-on experience in HVAC equipment & Systems Excellent Trouble shooting mindset & ability Good technical Knowledge on PAHU, PAC, Inrow, CDU/Liquid Cooling Show more Show less

Role & responsibilities 1. Facilitate the Implementation / support and rollout of SAP PP related functionalities and projects. 2. Map business requirements, processes and necessary modifications as per business requirments. 3. Design, customize, configure and testing of SAP PP module 4. Document functional designs, test cases, results and user manuals. 5. Preparing and providing functional specifications and act as a liaison between the business functions and the development team. 6. Provide day-to-day support on SAP PP process to production Users. 7. ECO system support and should have good production process knowldege 8. Provide end user training 9. Support to Identify gaps, issues and provide solutions on production planning processes to users 10. Should be Good Team player and working closely with other peers Preferred candidate profile We are seeking Candidate with 3 to 5 years of proven experience in SAP Production planning module to join our IT department.

Key Responsibilities and skills: Identify new business opportunities from OEM customers and have extensive contribution to top line sales Design and implement new strategies to drive business growth in assigned market Work closely with OEM customers for acquiring more business opportunities and create sales Participate in innovative projects RFQ's to enhance sales proposal process. Identify new market opportunities to widen market base for enhanced revenue. Direct customer negotiations in association with company senior management & identify in advance the strategy to win the contract. Collaborate with project management & RD team to finalize the customer requirements for translating them into product specifications sign off. Ensure timely completion of all legal agreements with customers, adhering to commercial terms and market conditions. Qualifications: Education - Bachelor’s degree in engineering with MBA. - 7 to 12 relevant experience required.

Responsibilities: To demonstrate the technical capability, s/he can Technical Expertise: You will work on development of solutions based on BPM open-source framework, and technologies like Java/Spring Boot/Angular. Participate in Architectural activities and design the entire Flowable/Camunda/JBPM platform including user interfaces for human activities and process portal. Possess extensive experience in backend development with 3 to 5 years of relevant work experience. Cross-Team Collaboration: Collaborate with product managers, designers, and frontend/app developers to drive project development. Actively participate in knowledge sharing and technical discussions within the team. Code Quality and Testing: Exhibit excellent coding style, emphasizing code quality and readability. Implement unit tests and integration tests to ensure code stability and maintainability. Continuous Learning and Technological Innovation: Proactively stay updated on the latest trends and technologies in modern backend development. Willingly learn and apply new tools and frameworks in practical project scenarios. Communication Skills: Possess strong communication skills, capable of clearly expressing ideas and understanding others' needs. Able to communicate project-related information in English, both written and verbally. Problem Solving and Decision Making: Demonstrate the ability to solve complex problems and make informed technical and design decisions, even under pressure. Qualifications: Bachelor degree or above in computer science, Information Technology or relevant fields. Proven experience in web application development Experience with source control systems and version control (Gitlab) Sound knowledge of technology, such as open source software adoption, client server architecture or cloud-native application with security by design.

Job Title – Project Head West (require from UPS / Power Electronics only) Location-Mumbai Qualification and experience-· Diploma /BE/B.Tech (Electronics /Electrical). Experience-15 years in Service in UPS Industry Job Responsibility; Service & Project Management support Study the solution document and BOM. Pre-installation site visit. Attend project/site meetings. Understanding & preparing project tracker and implement. Project schedule Plan submission & agreement with customer project manager Planning project resource & engaging Project contractors necessary for the Project execution Manage day-to-day aspects of a project Ensures projects are completed on time, within budget, and to quality standards Effective Conflict management capability with customer project team Periodic Communications with clear & precise project status dashboard with target vs current progress and notify any risk & dependencies to upper management of own organization & Customer project teams Manages risks, finances, and resources Forecast any upcoming possible risk well in advance, seek management support and take necessary actions on time to contain the risk Manage escalation of Cost & Schedule Technical support to execution team. Training and development to team. Feedback to factory, product team for continuous improvement Working in close co-ordination with sales, factory, execution team and customer. Disclaimer: "As part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations."

Job Title – Service Engineer (from UPS Industry required) Location-Mumbai Qualification and experience-· Diploma /BE/B.Tech (Electronics /Electrical). Experience-5 years in Service in UPS Industry Job Responsibility; 1. Handling services and projects. 2. Installation & commissioning of UPS systems 3. Servicing of UPS systems as per company SLA 4. Service Business and amc collection. 5. Support sales team for new Opportunities Disclaimer: "As part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations."

Experience – Minimum 5 years in handling PR role of any organization (preferably B2B) Qualification – BSc/BA in Public Relations, Journalism, Communications or a related field. Job Description – PR manager Expectation Responsible for creating and maintaining cooperative relationships with consumer, community, and public interest groups. Plans or directs the development of programs to maintain favourable public and stakeholder views of the organization’s agenda and accomplishments. Further, acts as a single point contact for organisation’s image and identity. Job Responsibilities Media Relations & Coverage : Create thoughtful, data packed pitches, engage with reporters. Ensure media coverage wherever necessary Media monitoring and analysis: ROI analysis, selecting right media channel and trend spotting. Reputation management: crisis management and reputation management Impressive spokesperson: engage in all the speaking forums (digital, online, conferences etc.) Data journalism: Gather internally curated data and turning that information into marketable stories through paid or unpaid media Skill Set Proven experience as a Public Relations Officer or similar PR role. Experience managing media relations (online, broadcast and print) Background in researching, writing and editing publications Proficient in MS Office and social media Strong communication ability (oral and written) Ability to work well under pressure Strong content writing Disclaimer: "As part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations."

Job Title – Asst. Manager – Service (must be from UPS industry) Location- Bangalore Qualification and experience-· BE/B.Tech electronics. Experience-7 years Job Responsibility: 1.A proven technical leader, knowledgeable and competent to understand the Customer need and having experience in field service. 2.Monitors the open calls and time line of repairs, Also makes proper coordination with the logistics and service teams for early closure of calls. 3. Lead and Coordinate with Partners and ensure the customer satisfaction also timely update on call closures in CRM.. 4. Achieve the TAT targets for service calls. 5. Coordinate with Service Teams and internal Logistics teams and vendor team for service warranty/AMC/Chargeable billing and timely shipments of customer units. 6. Conduct effective monthly meetings with Partners for progress evaluation.. 7. Conduct periodical technical training to Partner’s Engineers and ensure the knowledge transfer for the new and existing products. 8. Verify and Manages the overall record of partners payouts. 9. Coordinate with Service teams and partners for timely submission of the invoices and processing. 10. Collate all the available date and share reports RMA/FA, spare Indents 8D reports, call centre performance reports, efficiency reports 11. A good working knowledge of SAP & CRM or any equivalent ERP & MS office is must Disclaimer: "As part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations."

As an Assistant Manager in the UPS industry with a focus on Service, you will be a key technical leader with a strong understanding of customer needs and extensive experience in field service. Your primary responsibilities will include monitoring open service calls and repair timelines, ensuring proper coordination with logistics and service teams to expedite call closures, and consistently meeting TAT targets for service calls. You will be responsible for leading and coordinating with partners to guarantee customer satisfaction, providing timely updates on call closures in the CRM system, and facilitating effective communication among service teams, internal logistics teams, and vendor teams for service warranty, AMC, chargeable billing, and prompt shipments of customer units. Your role will also involve conducting monthly meetings with partners to evaluate progress, organizing technical training sessions for partner engineers to enhance their knowledge of new and existing products, and collaborating with service teams and partners to ensure the timely submission of invoices and processing. Additionally, you will be expected to compile and share various reports including RMA/FA, spare indents, 8D reports, call center performance reports, and efficiency reports. Proficiency in SAP, CRM, or any equivalent ERP system along with MS Office is essential for this role. Please note that as part of your application, your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations.,

As an Assistant Manager in the UPS industry based in Bangalore, you will be responsible for leading and coordinating various service-related activities to ensure optimal customer satisfaction and timely resolution of technical issues. With a qualification of BE/B.Tech in electronics and a minimum of 7 years of experience, you will play a crucial role in understanding customer needs and providing efficient field service. Your key responsibilities will include monitoring open service calls, overseeing repair timelines, and facilitating coordination between logistics and service teams to ensure prompt resolution of issues. You will also collaborate with partners to enhance customer satisfaction, update call closures in CRM, and achieve service call TAT targets. Effective communication and coordination with service teams, internal logistics teams, and vendor teams will be essential for managing service warranty, AMC, chargeable billing, and timely shipment of customer units. Conducting monthly progress evaluation meetings with partners and organizing technical training sessions for partner engineers will be integral to ensuring knowledge transfer and product expertise. Moreover, you will be required to coordinate with service teams and partners for the timely submission of invoices and processing. Collating and sharing various reports such as RMA/FA, spare indents, 8D reports, call center performance reports, and efficiency reports will be part of your routine tasks. Proficiency in SAP, CRM, or any equivalent ERP system, as well as MS Office, is a prerequisite for this role. Please note that your personal data will be processed exclusively for recruitment-related purposes in compliance with applicable data protection laws and regulations.,