Quality Executive

Title: Executive

Department: Quality Assurance & Safety.

Position Overview:

Key Responsibilities:

Quality Assurance and Control:

• Develop, implement, and monitor quality standards, procedures, and specifications for products and processes.
• Conduct regular inspections, audits, and tests to ensure compliance with Organizational quality standards.
• Lead root cause analysis and corrective actions for quality issues, working closely with production and engineering teams.
• Conduct audit under the supervision of Lead Auditor.
• Review of Process and policy for continuous improvement
• Provide executive summary to management for Quality Assurance activities.

Aviation Safety and EHS

• Key point of Contact for Aviation safety management system
• Driver for Aviation safety group and Safety Review board.
• Driver for Aviation safety and EHS culture in the organization.
• Would be responsible for organization goals for Aviation safety
• Would the responsible person for EHS activities and all EHS corporate program.
• Will coordinate EHS activities and program at interdepartmental level.
• Will work as bridge between organization and APAC regional heads for Aviation safety and EHS.
• Provide executive summary to management for Aviation safety and EHS activities

Process Improvement:

• Identify areas of improvement within quality control processes, implementing best practices to enhance efficiency and effectiveness.
• Drive initiatives for continuous improvement in product quality, productivity, and cost optimization.
• Utilize data analysis to identify trends, areas for improvement, and proactive measures to prevent quality issues.

Compliance and Documentation:

• Ensure that organizational Process meet regulatory and industry standards, including ISO, Six Sigma, and any other relevant standards.
• Maintain accurate documentation of quality inspections, audits, and processes.
• Prepare reports and presentations on quality metrics, audits, and non-conformities for management review.
• Planning and execution of the periodic DGCA FSTD evaluation visits in co-ordination with the Quality Manager.
• Assist with external audits, FSTD qualification related to DGCA & EASA.
• Ensure that all internal and external audit records and documentation are accurate and in compliance with applicable regulations and management documentation.
• Responsible for DGCA Liaising for work and documentation purposes.

Team Coordination and Development:

• Work closely with cross-functional teams (to align quality objectives with overall business goals.
• Planning and execution of the periodic DGCA FSTD evaluation visits in co-ordination with the Quality Manager.
• Train, mentor, and provide guidance to junior quality staff, fostering a culture of quality and continuous improvement.
• Support the development of quality training programs and foster awareness of quality issues across the organization.

Customer Focus and Satisfaction:

• Act as a liaison between the organization and customers, addressing quality-related concerns and ensuring a high level of customer satisfaction.
• Implement customer feedback mechanisms and ensure prompt responses to customer complaints or inquiries related to quality.
• Monitor and analyze customer satisfaction metrics, implementing improvements as needed.

Qualifications and Skills:

• Bachelor’s degree in aerospace/Aeronautics/Aviation/ Aircraft Maintenance Engineering/ Pilot or equivalent.
• 2– 5 years of relevant experience in field of aviation safety and EHS along with internal or external audit experience in an aviation related environment.
• Must understand internal auditing standards and risk assessment practices as per ISO. 9001:2015, 19011, 45001
• Must have good knowledge DGCA, EASA and other aviation regulation with respect to ATO, FSTD, flight crew standards, training and licensing and aviation legislations related to Quality systems & Pilot training.
• Must be an ISO 9001:2015 certified lead auditor.
• Certification in quality management methodology (e.g., Six Sigma, Lean) is a plus.
• Excellent problem-solving, analytical, and critical-thinking skills.
• Strong knowledge of quality assurance principles, methodologies, and tools.
• Training, education and/or experience may be substituted for certain minimum qualifications.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally and influence change.
• Ability to manage multiple projects simultaneously, with strong attention to detail.

Work Environment:

• Primarily office-based, with regular visits to DGCA.
• Occasional Intercity travel, if required.
• Flexibility to work extended hours or shifts as necessary to meet deadlines or address quality issues.