General Information
Role Title: Project Manager (Remote)Job Location: United States (Remote)
About Fulfillment IQ (FIQ)
At Fulfillment IQ, we’re disruptors in the supply chain and logistics sector. As an award-winning supply chain tech company, we design and deliver cutting-edge solutions for D2C brands, retailers, and 3PLs. Our teams thrive on solving complex logistics challenges, from developing custom software and advising on tech stack selection to implementing advanced supply chain technology.If you’re passionate about problem-solving, thrive in dynamic environments, and want to make an impact, we’d love to have you on board.
Position Summary
We are seeking a highly organized and results-driven Project Manager to lead the successful implementation of Deposco’s Bright Suite solutions across supply chain and warehouse management domains. This role requires someone with hands-on experience in SaaS implementation, strong client engagement abilities, and demonstrated success in managing multi-stakeholder projects within timelines and budgets.The ideal candidate brings a combination of strategic thinking, team coordination, risk mitigation, and a strong background in WMS/TMS implementations or related platforms.
Key Responsibilities
- Lead end-to-end project delivery for Deposco’s Bright Suite modules (Bright Warehouse, Order, Store, Source, Performance, Forecast, and Socket).
- Serve as the primary point of contact for clients throughout the project lifecycle, from kickoff through post-implementation support.
- Collaborate with cross-functional internal teams (solutions experts, consultants, technical leads) to ensure accurate and timely project execution.
- Develop project scopes, schedules, budgets, and communication plans in coordination with stakeholders.
- Monitor project health, proactively manage risks, and escalate issues as needed to maintain delivery timelines and customer satisfaction.
- Drive consistent documentation practices, including status reports, user guides, and training materials.
- Support client onboarding, retention, and value realization goals through strategic engagement and solution adoption.
- Conduct post-project reviews to identify successful outcomes and lessons learned.
Required Qualifications
- Bachelor’s degree in Supply Chain Management, Engineering, Business, or related field.
- 4–8 years of project management experience in SaaS, WMS/TMS, supply chain, or enterprise software domains.
- PMP certification or equivalent preferred (in-progress or completed).
- Strong working knowledge of project management tools (JIRA, Mavenlink, Smartsheet, etc.).
- Familiarity with Deposco WMS or comparable systems (e.g., Manhattan, Blue Yonder, SAP EWM, Oracle WMS).
- Proficiency in customer-facing roles, with the ability to manage multiple high-value accounts.
- Strong verbal and written communication skills.
Preferred Competencies
- Self-motivated with a positive attitude and ownership mindset.
- Exceptional time management and multitasking ability across simultaneous implementations.
- Analytical and data-driven approach to project oversight.
- Strong understanding of SaaS product lifecycle and client success metrics.
- Team mentorship and collaborative leadership abilities.
Why You’ll Love Working Here
At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences.As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.Here’s what makes working with us a rewarding experience:Work That Matters
- Imagine being part of projects that reshape the supply chain industry and create real-world impact. Your work here won’t just meet expectations, it’ll set new ones.
Career Growth That Matters
- We’re serious about growth.
- Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.
Flexibility to Thrive
- Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.
We Celebrate You
- From work anniversaries to team achievements, we value your contributions and celebrate milestones with thoughtful rewards like vouchers and team events.
A Collaborative Culture
- Work alongside some of the brightest minds in the industry. Our supportive and inclusive culture ensures every voice is heard, and every team member feels valued.
Perks you’ll appreciate
- Comprehensive health insurance for you and your family
- Generous paid time off, including vacation, holidays, and sick leave
- Flexible work schedules
- Employee wellness program
- Business/client travel, internet, and workstation reimbursements
- Anniversary rewards (Amazon or Sodexo vouchers)
- Employee stock options (ESOP)
- Retirement savings plan
Learn More About Us
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