Project Manager

PROJECT MANAGER

Make Your Mark:

You'll Get To:

• Manage stakeholders (customers, partners, internal) to ensure positive outcomes for all parties.
• Develop detailed project plans covering budgets, schedules, and resources.
• Coordinate teams to ensure on-time, successful project delivery.
• Define success criteria, track progress, and communicate status to stakeholders.
• Provide leadership with regular updates on milestones, risks, and financials, resolving issues as they arise.
• Ensure projects adhere to scope, schedule, budget, and quality standards.
• Creates and maintains thorough documentation throughout the implementation to include billable hours, Salesforce notes/documentation, expense management, etc.
• Manage and mitigate project risks, serving as the escalation point for customer or partner issues.
• Communicates with key stakeholders to ensure risk awareness, project progress, set expectations, and define next steps in a timely manner.
• Implement best practices, templates, and tools to support successful project outcomes.
• Track deliverables and maintain accurate project data for visibility.
• Identify opportunities for upselling or cross-selling to increase revenue.
• Lead customer meetings, including kickoffs, status updates, and steering committees.
• Provides application feedback to Product team in order to enhance or resolve functionality for future releases.
• Perform additional duties as assigned.

What You'll Bring:

• Bachelor’s degree or equivalent work experience
• Years of Experience in Related Field: 5+ years of experience of software/SAAS project management and 7+ years of experience working with business stakeholders within a cross-functional matrix environment.
• Technical/Specialized Knowledge, Skills, and Abilities:
• Proficient in MS Office and CRM/project management software.
• Strong organizational skills.
• Customer-oriented approach.
• Excellent verbal and written communication abilities.
• Sharp business acumen.
• Problem-solving aptitude.
• Proven ability to demonstrate a drive for results and accountability of business needs.
• Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
• Demonstrate decisiveness in resolving business problems, making decisions and identifying priorities.

We’re Even More Excited If You Have:

• Experience with large scale ERP systems including SAP and Oracle preferred
• Domain experience with Invoice to Cash, Collections Management, e-Invoicing, and Payments"