Product Specialist

Job Summary

Join NetApp as a CPQ Business Process Architect and play a crucial role in bridging the gap between Business and IT teams.We are seeking a Product Owner with a strong understanding of Agile principles and the ability to work effectively to standardize and simplify our products and processes. Your expertise will be instrumental in driving the end-to-end implementation of global CPQ design, while providing mentorship and guidance to internal, cross-functional, and external stakeholders.Job Requirements

• Lead the evolution and execution of NetApp's product introduction and enhancement process.
• Design and develop solutions, including architecture, roadmaps, and prototypes for CPQ in relation to NPI.
• Identify opportunities to standardize processes and offerings, improving efficiency and streamlining sales cycles.
• Conduct architecture reviews to ensure alignment with business requirements and scalability.
• Act as a liaison between technical, functional, business, and integration teams to drive CPQ solution design and implementation.
• Provide mentorship and supervision to developers and stakeholders.
• Collaborate with solution operations teams to ensure successful implementations.
• Gather and document business requirements for the CPQ system.
• Manage a roadmap and backlog to enhance the CPQ system to meet business requirements.
• Develop and execute test plans to ensure the CPQ system functions as intended.
• Ensure seamless integration of the CPQ system with other business systems (e.g., CRM, ERP).
• Provide training and support to end-users.
• Identify opportunities for process improvements and system enhancements, managing a backlog of enhancement requests.
• Lead and participate in major initiatives, projects, and new product introductions.
• Maintain comprehensive documentation of CPQ configurations and processes.
• Deep knowledge of selling motions including direct and channel selling with regard to CPQ and Quote to Invoice processes.
• Familiarity with leading CPQ and billing systems. Experience with Oracle Cloud CPQ is a plus.
• Experience working directly with sellers to understand pain points regarding CPQ.
• Experience conducting architecture reviews to ensure alignment with business requirements.
• Excellent verbal and written communication, presentation, customer service, business, and negotiation skills.
• Ability to build strong working relationships across all levels of the organization.
  

Education

• Typically requires 8 years of relevant experience.
• Bachelor’s degree in arts or science (or equivalent experience).
  

Join our team at NetApp and be part of an exciting opportunity to contribute to the success of our NPI and CPQ projects. We offer a collaborative work environment, opportunities for professional growth, and a competitive compensation package. Apply today and take the next step in your career!At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life.If you want to help us build knowledge and solve big problems, let's talk.