Product Specialist

You will be part of NexInfo, a premier consulting firm with 23+ years of experience, specializing in achieving Operational Excellence for clients by combining expertise in Business Processes and Software Consulting. NexInfo offers implementation and managed services to businesses in various industries globally, with a team of 300+ employees and headquarters in California, USA. **Responsibilities:** - Solution and configure ERP to align with customers" business processes - Design and set up proof of concepts and pilots for high-priority and large customers to ensure successful implementations - Manage data extraction, transformation, and loading into the ERP system - Identify risks, unknowns, and formulate mitigation plans - Address customer issues promptly to ensure satisfaction - Stay updated on product knowledge, sales process, and market dynamics - Develop expertise in data migration tools and techniques for customer onboarding - Maintain thorough documentation and follow organizational processes for ERP Software implementation success - Ensure adherence to SLAs and key metrics as per organizational goals - Collaborate with internal teams to meet customer requirements while managing expectations - Experience in handling US/UK customers is advantageous **Skill Competencies:** - 5+ years of experience in implementing enterprise software systems with data transformation and migration tasks - Proficiency in advanced features of MS Excel, knowledge of database systems is a plus - Ability to utilize tools/scripts for data management and transformation - Innovation in developing tools to enhance migration processes - Experience in data migrations and mapping - Knowledge of Web Design using HTML, JavaScript is desirable - Ability to develop quality checks for data migration integrity - Strong logical, analytical, and problem-solving skills - Excellent communication skills - Adaptable to fast-paced environments and multiple projects - Bachelor's/Master's degree in Computer Science Engineering or equivalent You will be joining as an Expertise level professional in a full-time role based in Chennai.,