At Microsoft, we are redefining the future of business applications with AI. Our mission is to digitally transform how finance operates - empowering people and organizations to achieve more through intelligent, agentic ERP solutions. If you are passionate about finance, customer success, and reimagining software through the lens of AI, we want you to be on our team. The Microsoft Dynamics 365 Finance team is seeking a Senior Product Manager - Dynamics 365 Finance based in
India
to lead the evolution of our
Cash management, bank management, customer/vendor payments and settlements
areas. This role is pivotal in shaping the future of AI-first finance operations, delivering seamless, touchless experiences that drive business value at scale. A Senior Product Manager - Dynamics 365 Finance is a subject matter expert, where you will work with other PMs to drive end-to-end experiences and solutions. Cross-team collaboration is essential to drive efficiency starting from the beginning through the completion of the entire record-to-report process. You will define and execute on the vision for cash and bank for our Enterprise customers, understanding the competitive landscape, differentiators and how an AI first vision will drive down the time for cash collection from customers and efficient payments to vendors. Our agile work environment gives you freedom to explore how AI can be used to bring touchless flow from the initial creation of a customer to the seamless collection of cash from customers. On the procure to pay side, how can AI bring prioritization into vendor payments when organizations struggle with cash shortages? This role will drive efficiencies into different use cases across enterprise organizations. In addition, this role will focus on business frameworks such as that integrate and impact the entire application. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Product Leadership: Define and drive the end-to-end product vision, roadmap, and execution for AI-powered Record to Report experiences in Dynamics 365 Finance.
- AI-First Innovation: Lead the development of intelligent agents and automation capabilities that enable touchless financial processes and validation using LLMs and generative AI.
- LLM Strategy & Execution: Define how large language models (LLMs) will be embedded across Finance workflows, including success metrics, experimentation plans, and business value realization.
- Customer-Centric Design: Collaborate with customers, partners, data and internal stakeholders to deeply understand finance scenarios and design AI-driven solutions that deliver measurable impact.
- Strategic Planning: Analyze market trends, competitive landscape, and customer feedback to shape product strategy and identify differentiators in the AI and ERP space.
- Cross-Functional Collaboration: Partner with engineering, data science, design, marketing, and field teams to deliver scalable, high-quality AI solutions.
- Experimentation & Evaluation: Work with engineering and data science teams to run experiments, evaluate model performance, and iterate on AI features across the finance lifecycle.
- Service Health Ownership: Monitor and improve the health, reliability, and scalability of AI-powered services in your area, collaborating closely with engineering and support teams.
- Customer Advocacy: Engage directly with customers to understand their business processes, gather feedback, and translate insights into product improvements.
- Thought Leadership: Represent Microsoft in customer engagements, industry forums, and internal reviews as a subject matter expert in finance and AI transformation.
- Community Enablement: Support customer readiness through documentation, blogs, presentations, and collaboration with support and field teams.
- Inclusive Culture & Growth Mindset: Foster a diverse, inclusive, feedback-driven environment where learning, experimentation, and innovation thrive.
Qualifications
The job requires a strong understanding of ERP in enterprise applications space, good analytical skills, highly collaborative, as well as great communication, and presentation skills.
Required/Minimum Qualifications (RQs/MQs)
- Bachelor's Degree AND 5+ years experience in product management or cloud ERP software companies, or financial applications for the enterprise.
- Strong experience with the finance domain and a deep understanding of the related processes in ERP.
- Experienced Product Manager with customer collaboration and design focus when creating products.
- Excellent communication, presentation, and interpersonal skills, plus the ability to communicate complex customer concepts clearly and persuasively across different audiences and at varying levels of the organization.
Additional Or Preferred Qualifications (PQs)
- Dynamics 365 Finance knowledge or industry leading financial applications.
- Experience using Large Language Models in financial applications.
- Good knowledge of AI , Anaytics and Automation, and how it can be applied to Finance domain.
- Demonstrated product thought leadership with experience in establishing effective relationships and presenting to customers, partners and industry analysts.
- A solid technology understanding of cloud-deployed business solutions.
#AIERPJobs
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
