427 Post Sales Jobs - Page 11

About Company: ALIENS GROUP is a premium real estate player based out of Hyderabad and poised to dominate real estate market with a land bank of 1500+ acres land to transform the way we live by matching it up with global standards and deliver exceptional quality of living spaces governed by our idea of intelligent living. Founded in 2004 with the visionary zeal of transforming Hyderabads landscape, Aliens Group has achieved spectacular feat in real estate industry. Headquartered in Hyderabad, Aliens Group includes companies such as Aliens Infra Tech Pvt. Ltd., Aliens Developers, Aliens Smart City and Aliens Interiors. Having successfully executed multiple projects such as Sweet Home Venus, Fast Track, Aliens Blend, Aliens Valley, Aliens Elite etc., Aliens Group has lived up to its name and reputation and made a mark for itself by winning multiple accolades. Some of its flagship ongoing projects such as Aliens Space Station and Aliens Hub are one-of-its kind developments in Indian housing and living space. About Role: We at Aliens are looking for an enthusiastic and dynamic Customer Relationship Officer as part of our high performing CRM team with either no or a more than 1 year of experience in similar profile across industry. The incumbent will be responsible for handling all the concerns and issues of our existing customers in order to improve our organisations overall customer satisfaction levels. S/he will be required to maintain constant interaction with customers, driving collections, post sales responsibilities and cross-selling. The incumbent would work in a high-paced team environment with multiple team members. S/he would be based out of Hyderabad and would report to the respective Team Leader. Key Responsibilities: Monitoring relationships with existing customers and providing an effective sales funnel. Optimizing existing customer database to reach out to prospective customers in future. Developing innovative and novel techniques of attracting and on boarding new sets of customers. Ensuring timely collections from existing as well as new customers. Executing low hanging collections. Able to resolve the backend escalations of the customers. Providing assistance in flat shifts, loan shifts to the customers. Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm on boarding experience. Ensuring hassle free cancellations across board and products by assisting the customers in a time bound manner. Expanding outreach to customers by successfully executing cross-selling initiatives- loyalty programs, up-selling, cross-selling etc.

Key Responsibilities: - Assist the sales team with daily operations and administrative support - Prepare and manage sales quotations, proposals, and contracts - Coordinate with logistics, marketing, and finance teams to ensure order fulfilment and client satisfaction - Track sales orders and ensure timely delivery - Maintain daily MIS report and share data to reporting manager. - Follow up on leads and prospects in coordination with sales representatives - Support in preparing sales presentations and reports - Ensure documentation and compliance with internal policies Candidate Requirements: - 1 to 3 years of experience in a sales support or coordination role - Familiarity with CRM systems and MS Office Suite (Excel, Word, PowerPoint) - Excellent organizational and time-management skills - Strong written and verbal communication abilities - Ability to multitask and work under pressure - Positive attitude and team player - Good communication and coordination skills with internal stakeholders. Educational Qualifications: - Graduation/ masters in business administration, Marketing, or a related field - Industry preferred- Smartphone, Telecom, Retail sales

Team Management - Lead, guide, motivate team - Assign Targets Sales Execution - Drive Sales, Follow-ups, Client Meetings, Site Visits Customer Handling Channel Partner Coordination Reporting & MIS -Share regular updates -Sales Manager/City Head Required Candidate profile Bachelor/Master’s Degree 5–6 Yrs of real estate sales exp, 2+ Yrs in a team lead role Exp in the local real estate market Ability to drive performance & meet targets CRM software, Excel reporting

Role & responsibilities MUST POSSESS INDEPTH KNOWLEDGE OF REAL ESTATE AND PAPER WORK SHOULD BE FROM DEVELOPER FIRM ONLY PREFERABLYSHOULD HAVE WORKED ON 4QT SOFTWARE EXCELLENT INTERPERSONAL SKILLS, GOOD DECISION MAKER, PLEASING PERSONALITY, CAN HANDLE CLIENTS INDEPENDENTLY. CUSTOMER COMMUNICATION & MANAGEMENT SALES SUPPORT AND COORDINATION POST SALES RELATIONSHIP MANAGEMENT Preferred candidate profile Real estate developer firm candidates Knowledge of 4QT Software

Eligibility Criteria: Good written and verbal communication. Customer-service focus. Basic knowledge of computer Graduate and above Should have a laptop & vehicle Ready for the fieldwork & know the local language. Roles and Responsibilities: Need to call clients and provide them with training for the inventory management module. After a training session, if there are any doubts or issues, then need to coordinate here again and provide them with an available solution. All calls are going to be carried forward by TL they need to work on them on TAT time. Visit the client location and give the onsite training to our clients.

Responsibilities: * Conduct technical presentations at client sites * Collaborate with sales team on RFP responses * Prepare BOQs and product demos * Design AV systems and solutions * Manage post-sale projects from start to finish

Key Responsibilities: Manage end-to-end customer relationships from booking to possession. Coordinate with internal teams such as sales, accounts, legal, and construction for customer-related matters. Update and maintain CRM systems with customer interactions, documentation, and follow-ups. Resolve client queries and concerns promptly with a customer-centric approach. Guide clients on documentation, agreements, and payment schedules. Assist during site walkthroughs, possession handovers, and client events. Ensure timely communication regarding construction stages, deadlines, and changes with clients. Required Skills: Excellent communication and interpersonal skills Well-versed with CRM tools and MS Office (Word, Excel, Outlook) Problem-solving attitude and a professional customer service approach Experience in real estate CRM

The Role: - We at Aliens are looking for an enthusiastic and dynamic Deputy Head as part of our high performing CRM team. The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand. - S/he will be required to maintain constant interaction with customers, driving collections, post sales responsibilities, team management and collaboration with other business verticals. - The incumbent would work in a high-paced team environment with at least 5 reporting members and travel across location as per need basis. S/he would be based out of Hyderabad and would report to the CRM Head. Key Responsibilities: - Monitoring relationships with existing customers and providing an effective sales funnel - Developing innovative and novel techniques of attracting and on boarding new sets of customers and ensuring timely collections. - Executing new on boarding's, cross selling initiatives and low hanging collections - Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm on boarding experience. - Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals. - Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections.

Housiey ( A Key Mansions Pvt Ltd entity) is a proptech startup making India's home buying journey simplified. We aim to revolutionize the Indian real estate industry with the help of technology. Housiey is an ecosystem that enables buyers to make smart decisions & ultimately to buy their dream home with a unique, complete transparent & convenient way. We are a team of 350 + professionals with offices in Mumbai, Pune , Bangalore, Ahmedabad, Gurgaon & Hyderabad. Housiey on Yearly basis - - Sold properties worth 1080 Crores (2022-23) - Facilitate 15000+ Site Visits of the Home Buyers - 1500+ Apartments booked in 2022-23 - 1.50lakhs+ leads generated Job Description As a Customer Relationship Manager, you will play a pivotal role in cultivating and maintaining strong relationships with our valued customers. Your responsibilities will include: Creating and maintaining comprehensive customer profiles and contacts to ensure personalized engagement. Building effective relationships with key clients to maximize revenue and strengthen loyalty. Participating in the development and execution of CRM strategies, such as communication plans, customer segmentation, and loyalty programs, to foster long-term customer engagement and retention. Serving as the primary relationship manager and initial point of contact for all reward programs, negotiations, and communications. Meeting with clients regularly and providing them with timely updates on their accounts and program status. Requirements: We are looking for candidates who possess the following qualifications: Excellent communication skills to effectively interact with clients and internal teams. Strong negotiation skills to secure favorable terms and agreements. Ability to manage teams and multitask effectively in a dynamic environment. Basic computer knowledge to navigate CRM systems and other relevant software. If you are passionate about cultivating customer loyalty, driving referrals, and delivering exceptional service, we encourage you to apply for this exciting opportunity. Compensation - 1) Fixed Salary 2) Attractive Incentive -Only Female candidates are invited. (Max age 38) -Preferable from real estate background (also we can consider other industry experience) Interested candidates please contact on below information. Contact Number - 8484857509 /8655915647 Email id - aparna.tiple@housiey.com / asmita.hirlekar@housiey.com

We are seeking a driven and empathetic Customer Relationship Manager to manage end-to-end relationships with our clients. Key Responsibilities: Client Onboarding & Project Assistance Customer Success Management Documentation & Feedback

Role Description Payment Collections Create and manage daily MIS reports in MS Excel, coordinate with banks for disbursements, and ensure complete documentation and timely follow-up on demand letters to achieve quarterly collection targets. Customer Service Respond to customer queries within the defined TAT, build rapport to encourage referral sales, and provide first-level resolution to maintain high satisfaction scores and positive feedback Document Preparation Prepare critical post-sales documents such as Agreements, NOCs, and Possession Letters with a minimum of 95% accuracy, ensuring legal compliance and proper record maintenance. Process Adherence Follow established process maps strictly and suggest improvements to streamline workflows and reduce turnaround times. Customer Account Management Coordinate with internal teams and external stakeholders, maintain real-time tracking of customer interactions, and manage the entire post-sales journey to reduce complaints and resolve queries faster. Qualifications Graduate with 4-6 years experience in customer service or post-sales Strong MS Excel and communication skills Knowledge of post-sales documentation (Real Estate preferred)

***Candidates from real estate background preferred*** Coordinate with customers from sale to handover of property. Coordinate with customers and support in execution of loan and registration process. Contribute in preparation of the service charges to be recovered from the customers for operation and maintenance services in consultation with the Senior Management Ensure effective and continuous feedback mechanism with the customers and customize operations and maintenance services accordingly Provide inputs to the marketing team to conceptualize and execute various events across different properties to enhance brand image Ensure effective execution of services as per lease and service level agreements in close coordination with vendors and customers Interface closely with the project delivery team to be aware of the key design parameters Ensure effective handholding of customers from the date of sale till possession and oversee responses to customer needs and queries

Responsibilities: Manage, Process and Dispatch Ecommerce Orders Ensure customer satisfaction through timely resolutions Attend customers via chat and calls and resolve their queries efficiently Lead after sales team & processes

Dear Jobseekers, We are Hiring! SALES MANAGER Job Location- Jagdalpur Responsibilities: Lead sales team, drive revenue growth Manage customer relationships, ensure satisfaction Collaborate with finance on budget planning & forecasting Oversee pre-sales activities, close deals Interested candidates can reach us at 9819871673 Regards Sri Hari Job Consultant Jagdalpur

The Role:- We at Aliens are looking for an enthusiastic and dynamic Deputy Head as part of our high performing CRM team. The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.- S/he will be required to maintain constant interaction with customers, driving collections, post sales responsibilities, team management and collaboration with other business verticals. - The incumbent would work in a high-paced team environment with at least 5 reporting members and travel across location as per need basis. S/he would be based out of Hyderabad and would report to the CRM Head. Key Responsibilities: - Monitoring relationships with existing customers and providing an effective sales funnel- Developing innovative and novel techniques of attracting and on boarding new sets of customers and ensuring timely collections - Executing new on boarding's, cross selling initiatives and low hanging collections - Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm on boarding experience - Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals - Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections

Responsibilities: Conduct live demos, present products with confidence Train customers on software & strategies Handle product queries and follow-ups Generate and manage leads via calls, WhatsApp Maintain CRM records Stay updated on market trends Performance bonus

The Role We at Aliens are looking for an enthusiastic and dynamic Customer Relationship Officer as part of our high performing CRM team with either no or a maximum of 1 year of experience in similar profile across industry. The incumbent will be responsible for handling all the concerns and issues of our existing customers in order to improve our organisations overall customer satisfaction levels. S/he will be required to maintain constant interaction with customers, driving collections, post sales responsibilities and cross-selling. The incumbent would work in a high-paced team environment with multiple team members. S/he would be based out of Hyderabad and would report to the respective Team Leader. Key Responsibilities Monitoring relationships with existing customers and providing an effective sales funnel Optimizing existing customer database to reach out to prospective customers in future Developing innovative and novel techniques of attracting and onboarding new sets of customers Ensuring timely collections from existing as well as new customers Executing low hanging collections Providing assistance in flat shifts, loan shifts to the customers Be the SPOC for all the registrations, procedural work and handovers to the specific customer and providing them with a warm onboarding experience Ensuring hassle free cancellations across board and products by assisting the customers in a time bound manner Expanding outreach to customers by successfully executing cross-selling initiatives- loyalty programs, up-selling, cross-selling etc. Candidate Profile Specifically, the candidate should have: Excellent academic record with 80% or more in at least one board examination or higher Undergraduate and Post-graduate (if applicable) from NIRF ranked campus Excellent communication, presentation and negotiation skills Understanding of Collections/sales channel/ real estate/ products etc.

Greetings !! We have an urgent opening for the position of CRM Specialist for Chennai - Vallam location. Job Title : CRM Specialist Summary: Own and optimize customer relationship workflows, ensuring prompt responses and effective followups to drive customer satisfaction and retention. Key Responsibilities: Set up, maintain, and update customer data and interaction logs. Monitor and track customer responses daily; ensure timely, proactive followups on every interaction. Analyze customer behavior and feedback to spot trends and areas for improvement. Work closely with sales and support teams to ensure smooth communication handoffs and shared customer knowledge. Ensure data is accurate, organized, and compliant with privacy standards. Required Skills: Strong organization and attention to detail. Excellent written communicationclear, timely followups. Analytical mindset with ability to interpret basic customer data. Proactive approach to managing customer interactions. Interested candidates, please share your cv at sandhya.khinchee@adecco.com or can call at 8431233602. Best Regrds Sandhya Khinchee Adecco India

Experience selling luxurious Villa ,Luxorius Apartments in Bangalore Coordinate with Marketing Mgr. & clients Good network Accompany the customer for site visits display property to them and manage daily routine Negotiation process Contact 8317340070 Required Candidate profile Candidate from Real Estate sales background Minimum 5 plus Years of Experience.

Job Responsibilities: Lead the telecalling/sales team in making outbound calls to prospective clients for selling products/services. Manage and supervise daily operations, ensuring sales targets are met. Provide guidance and training to junior telecallers to improve their performance and sales techniques. Engage with key prospects, address inquiries, and provide tailored solutions to meet their needs. Build and maintain strong relationships with customers for future business opportunities. Oversee the customer follow-up process to ensure timely closure of deals and post-sales service. Analyze sales performance data and generate reports to present to the management team. Collaborate with the marketing and sales departments to align efforts and strategies. Resolve escalated customer concerns or issues professionally and promptly. Stay updated on market trends, competitor activities, and product knowledge to remain competitive.

- Handle and manage POS outlets in assigned locations - Develop and grow existing POS sales while onboarding new outlets - Lead and drive promoters to achieve daily and monthly sales targets - Ensure assigned KPIs are met and drive company-focused initiatives"

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 20th June 2025 (Friday) Interview Time - 10:00AM - 4:00PM Venue - N902, 9th Floor North Block, Manipal Center, Dickenson Road Bangalore 560042 - Nearest Metro Station - Trinity Contact Person - Vinod K | Vrinda Gupta Documents Required - Updated Resume in hard copy If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Fill this form to confirm your presence - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - If you are attending this walk-in make sure 1- You have experience in recruitment (fresher hiring/Campus Hiring) 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Bangalore. Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. If you are interested, Fill this form - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) PLEASE AVOID IF YOU HAVE ALREADY ATTENDED WALKIN ON 9th June or 17th June . FRESHERS ARE NOT ELIGIBLE FOR THE ROLE. Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com LinkedIn - https://www.linkedin.com/in/vriiindaa/

Handling the overall post sales activities until possession. Handling of affordable segment preferred. Recovery 100% and On time ( Handle smooth process of collection)

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE and Imagine. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Job Summary: We are seeking a seasoned Senior Customer Relationship Manager (CRM) with over 15 years of experience in managing pre and post-sales operations in the real estate sector. The ideal candidate should have a holistic understanding of customer lifecycle management, strong command over CRM systems, and the ability to lead large teams. This individual will play a critical role in enhancing customer satisfaction, ensuring timely collections, managing escalations, and driving business relationships that support revenue goals. Key Responsibilities: Leadership & Team Management: Lead, mentor, and motivate a CRM team. Oversee end-to-end customer journey from booking to possession and post-handover service. Conduct regular team briefings, reviews, and bi-weekly performance meetings. Customer Lifecycle Management: Handle both Pre-sales (customer documentation, verification, agreement execution, bank loan support) and post-sales activities (payment follow-up, possession, issue resolution). Ensure timely communication like welcome letters, demand notes, payment reminders, and legal documentation. Prepare and monitor Sale Agreements, Construction Agreements, Sale Deeds, and related documentation. Escalation Handling & Issue Resolution: Manage and resolve complex customer queries and escalations with empathy and efficiency. Liaise with Legal, Technical, Finance, and other departments for cross-functional issue resolution. Ensure first-level resolution and track customer satisfaction metrics. Revenue Collection & Finance Coordination: Achieve monthly collection targets and reduce debtor days. Maintain payment receivable balance sheets and coordinate with the Accounts team for reconciliation. Calculate interest for delayed payments and ensure timely follow-ups. Process & Strategy: Implement and improve CRM processes, SOPs, and systems. Ensure all customer interactions align with brand guidelines and high service standards. Contribute to strategic planning, negotiation of contracts, and operational audits. Reporting & Compliance: Regularly report CRM KPIs, customer feedback, collection status, and escalation updates to senior leadership. Maintain data accuracy, system hygiene, and regulatory compliance across CRM tool. Client Engagement & Business Support: Support business development through customer feedback, referral programs, and community engagement. Build long-term relationships with clients, investors, and channel partners. Contribute to customer engagement events, surveys, and loyalty programs. Key Skills & Competencies: Excellent verbal and written communication skills Proven leadership & team management abilities Strong interpersonal, negotiation, and public relations skills Strategic thinking and problem-solving mindset Conflict resolution and escalation handling expertise Process-driven with strong attention to detail Knowledge of real estate tools, CRM systems, and industry documentation Analytical and logical reasoning capabilities Customer-centric mindset with a focus on satisfaction and retention Preferred Qualifications: Bachelors/Master’s degree in Business Administration, Marketing, or a related field. Experience in reputed real estate firms or similar customer-facing industries. ERP/CRM tool proficiency (Sell do, Salesforce, Zoho, etc.). Why Join Us? Work in a dynamic real estate environment with opportunities to grow. Be part of a customer-first culture driven by values and innovation. Lead impactful customer experience initiatives.