427 Post Sales Jobs - Page 14

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Objective of the role : To successfully manage customer relations and monitor customer satisfaction by devising ways for the company to better serve customers and achieve collections targets. Position/Designation : Assistant Manager - CRM Department : CRM Roles & Responsibilities: Achieve and consistently exceed monthly collections targets . Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts. Handle cancellation retention processes and encourage advance collections to reduce payment delays. Generate and dispatch demand notices and payment reminders to customers for timely collections. Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps. Competencies Required: Advanced Communication Customer Orientation Relationship Building Interdepartmental Coordination

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are interested, Attend your interview in Mega Walk-In drive, we will be happy to meet you :) Interview Date - 9th June 2025 Monday Interview Time - 10:00AM - 4:00PM Venue - N902, 9th Floor North Block, Manipal Center, Dickenson Road Bangalore 560042 - Nearest Metro Station - Trinity Contact Person - Vinod K | Vrinda Gupta Documents Required - Updated Resume in hard copy If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Fill this form to confirm your presence - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - If you are attending this walk-in make sure 1- You have experience in recruitment (fresher hiring/Campus Hiring) 2- Experience in customer service/Sales and marketing will be an added advantage. 3- Excellent communication skills and basic excel knowledge. 4- Office location will be Bangalore Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. If you are interested, Fill this form - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com Contact - 882601 777 8 LinkedIn - https://www.linkedin.com/in/vriiindaa/

We are seeking a driven and self-motivated person to join our team in Mumbai. The Executive will be responsible to maintain customer progress data & follow up for disbursement, following up on payments with customers.

SRI BABY PROPERTY DEVELOPERS PRIVATE LIMITED JOB DESCRIPTION: We are looking for CRM senior level-2 1. Nice and Energetic Working Environment 2. Excellent Career Growth, Learning, and Experience Job Title: CRM Real estate Location: Coimbatore Experience: 2+ Years Job Type: Full-Time Industry: Real Estate / Property Development / Construction Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with clients, both existing and potential, through regular communication and proactive outreach. Understand client needs and preferences to tailor real estate solutions and services. Address client inquiries and concerns promptly and professionally. Ensure client satisfaction by providing exceptional service and resolving issues effectively. CRM System Management: Utilize CRM software (e.g., Real volve, Pipedrive, Zillow Premier Agent CRM, Zoho CRM) to track client interactions, manage leads, and organize sales activities. Maintain accurate and up-to-date client data within the CRM system. Generate reports and analyze data to identify trends and opportunities for improvement. Contribute to the development and implementation of CRM strategies. Sales Support: Assist sales teams in identifying and qualifying leads. Support sales efforts by providing timely and accurate information to clients. Contribute to the achievement of sales targets. Communication and Follow-up: Maintain regular communication with clients to keep them informed about property updates, market trends, and other relevant information. Follow up on leads and inquiries promptly to ensure timely responses and conversions. Other Duties: May be involved in marketing activities, such as creating email campaigns or social media content. Participate in team meetings and training sessions to stay up-to-date on industry best practices. Skills and Qualifications: Strong interpersonal and communication skills. Excellent customer service skills. Proficiency in CRM software. Ability to build rapport and establish trust with clients. Strong organizational and time management skills. Ability to work independently and as part of a team. Experience in the real estate industry is a plus. Bachelor's degree or equivalent experience Why Join Us? Opportunity to work with a leading real estate brand. Dynamic work environment with career growth opportunities. Kindly apply your CV for the above requirement needs only Interested candidates, please share your CV with: hr@sribabyproperties.com Website: https://www.sribabyproperties.com/

About the Role We are seeking a technically skilled and client-focused Pre-Sales Lead to support our IT Security sales initiatives. The ideal candidate will have deep expertise in Google Cloud Security and Microsoft Security solutions, with a strong background in engaging international clients, particularly in the US and UK markets. Key Responsibilities Solution Design & Proposal Development Understand client security requirements and design tailored solutions using Google and Microsoft security stacks. Collaborate with sales and technical teams to develop proposals, RFP responses, and solution architectures. Prepare technical documentation and security solution blueprints. Client Engagement & Presentations Deliver compelling product demos and technical presentations on tools like Microsoft Defender, Sentinel, Google Chronicle, and BeyondCorp. Address client queries with in-depth product and domain knowledge. Build trust and credibility through consultative engagement. Market & Competitive Analysis Stay updated on the latest trends in cloud security, zero trust, and threat detection. Analyze competitor offerings and provide feedback to product and delivery teams. Support go-to-market strategies with technical insights. International Client Collaboration Engage with enterprise clients in the US and UK markets. Represent the company at global cybersecurity events, webinars, and conferences. Team Collaboration & Enablement Work closely with sales, delivery, and marketing teams to align on client needs. Mentor junior pre-sales consultants and support internal knowledge sharing. Ensure solution feasibility and alignment with delivery capabilities. Required Skills & Qualifications 610 years of experience in IT services, with 35 years in a pre-sales or solutioning role focused on IT Security. Strong knowledge of Microsoft Security (Defender, Sentinel, Entra) and Google Security (Chronicle, Mandiant, SCC). Excellent communication, presentation, and interpersonal skills. Experience working with international clients, especially in the US and UK. Proficiency in tools like PowerPoint, Visio, and CRM platforms. Ability to translate business security needs into technical solutions. Self-driven, detail-oriented, and results-focused.

Job Title (External) Order Management Specialist Location(s) Gurugram, India, Type Of Position Regular Work Timings - Interested candidates can directly share CV at Pratibha@myndsol.com and akanksha.shekhar@myndsol.com Key Responsibilities- The candidate is required to support the Order Booking/Quoting process for the SW/HW orders for end customers of the organization supporting APAC region. The primary responsibility areas would comprise the following: . - Received, review and understand the customer purchase order and book the sales orders per the customer requirements in Keysight Ordering systems such as SalesForce, Oracle etc. Includes item configuration in the tool used. - Meet the SLAs of TAT and Accuracy - Includes working on change orders from the customers as per process guidelines/steps - Check the Order Acceptance Policy and ensure the criteria are met, while booking the order - Work with various internal teams including Sales Org, Approvals, Item Set up, Software team etc. to support the order booking activities - Address any queries from the customers and work internally with in Keysight to resolve these queries - Reporting of the monthly metrics to the manager including TAT and Accuracy metrics. - Identify and Drive Quality Initiatives making the process efficient and leaner, using the already established Quality Methodologies at Keysight. Support the team members as an SME for any Initiatives for the process Minimum Skills Required Strong Knowledge of MS Office tools like Excel, Power point, Outlook etc. Excellent verbal/written Communication Skills. Requires previous experience of working on an ERP platform (preferably SalesForce/Oracle Order Management) Know how of Order Life Cycle. Good Analytical Skills to understand customers' requirements and translate into Order Requirements Typing Speed of 35-40 WPM Desirable Skills: ¢ Understanding and experience of Quality Concepts and methodologies (Lean or Six Sigma) Qualifications: Graduate in any stream through a Full-Time course, with relevant experience of 5-6 years. Experience Yes No. Of Years - 3-5 years

Skills: Lead Generation, Effective Communication, Cold Calling, Customer Relationship Management, Dealer Management, Pre & Post Sales activities, Sales Reporting & Market Analysis, B2B Sales, Company Overview Doshion Poly Science Pvt Ltd, a prominent vertical of the DOSHION GROUP, specializes in the manufacturing of ion exchange resins, pharma polymers, and membrane performance chemicals With a solid presence in PAN India operations and exports to over 40 countries, our company offers extensive experience in water and wastewater treatment solutions, catering to a wide range of client needs Headquartered in Ahmedabad, Doshion Poly Science Pvt Ltd belongs to the manufacturing industry and is supported by a dedicated team of employees Job Overview The Jr Sales Executive at Doshion Poly Science Pvt Ltd is a full-time position suitable for individuals with 1 to 3 years of experience The role involves working from various locations including Ahmedabad, Hyderabad, Bengaluru, Chennai, Cochin, Kozhikode and Visakhapatnam As a junior-level position, it requires a keen aptitude for sales activities, particularly in lead generation, dealer management, and both pre and post-sales activities Responsibilities Sales and Dealer Management: Develop and manage a network of dealers for Hydropod products, including softeners, carbon filters, and related water treatment solutions Visit dealers and prospective customers to build strong relationships and drive sales growth Provide guidance and support to dealers on product sales, installation, and after-sales service to ensure customer satisfaction Lead Generation And Business Development Generate leads through market research, dealer referrals, exhibitions, and other channels Actively canvas new areas to identify untapped markets and expand the Hydropod product reach Schedule and conduct sales meetings with individual fitters, small businesses, and end customers Technical Sales And Support Understand and explain the technical aspects of Hydropod products and their applications in domestic and commercial settings Work closely with the technical team to address dealer and customer queries, including technical demonstrations and troubleshooting support Conduct product trials and demonstrations to educate customers and secure sales conversions Sales Reporting And Market Analysis Maintain regular communication with the senior sales team and report progress on sales, dealer performance, and market feedback Track competitor activities and pricing in the domestic water treatment industry to stay ahead in the market Develop and execute plans to achieve monthly, quarterly, and annual sales targets Fill, report with and analyse MIS regularly to efficiently track recurring and potential customers Customer Relationship Management Maintain lasting relationships with existing customers and dealers to ensure repeat business Provide post-sales support to ensure customers are satisfied with the products and services Maintain all relevant data in the CRM system Candidate Background And Requirements Experience and Skills: 1-3 years of experience in B2B or dealer-oriented sales, preferably in the water treatment, home appliances, or plumbing industries Familiarity with domestic water treatment systems like softeners, carbon filters, etc is a strong advantage Ability to understand and convey technical product details to dealers and end customers Proven track record of lead generation, sales closures, and dealer network development Personal Attributes Strong communication and interpersonal skills with a customer-centric approach Self-motivated with the ability to work independently and in teams Willingness to travel extensively across designated territory to meet dealers and customers Interest in building a long-term career in sales and marketing within the water treatment industry Education Bachelors / Diploma degree in any discipline Candidates with engineering or technical backgrounds will be preferred Certifications or training in sales, marketing, or water treatment technologies will be a plus

Join our team! We are currently hiring for the role of Client Servicing Professional a t Naukri Campus (formerly Firstnaukri.com) If you are ready to make an impact in the fresher hiring space, this is your chance. If you are interested, Fill this form - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) About Us: Naukri Campus is a distinguished fresher hiring platform that connects employers with prospective entry-level candidates, streamlining the job search process for recent graduates. Naukri Campus https://www.naukri.com/campus Key Responsibilities: Lead hiring initiatives with stakeholders, aligning with their requirements. Promote product adoption by organizing demos, training sessions, and usage monitoring. Proactively identify opportunities to enhance recruitment processes and deliver measurable outcomes. Build strong client relationships by understanding their needs, addressing challenges, and suggesting innovative solutions that benefit their hiring goals. Encourage client engagement by coordinating product usage and demos. Develop engagement programs with campuses and create client case studies. Identify process improvements and streamline recruitment activities. Support on-campus recruitment drives and assessments. Oversee end-to-end fresher hiring campaigns and maintain MIS for drives. Desired Candidate Profile: MBA with at least 1-3 year of experience in recruitment, client service, or campus hiring. Familiarity with online recruitment platforms and MIS management in Excel. Strong communication skills and willingness to travel for campus drives PLEASE NOTE - 1- Apply if you have experience in fresher hiring /Consulting/Campus Hiring 2- Experience in customer service/Client Servicing will be an added advantage. 3- Excellent communication skills and basic excel 4- Office location can be Bangalore/Chennai/Delhi NCR Schedule: 5 days a week (One Saturday work from home working mandatory) Office Timing: 9:30 AM - 6:30 PM About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. If you are interested, Fill this form - https://forms.gle/U1q714EpAxahTxt59 (Copy paste link in your browser and fill your details) Connect With VRINDA GUPTA for more insights Email - vrinda.gupta@naukri.com Contact - 882601 777 8 LinkedIn - https://www.linkedin.com/in/vriiindaa/

CRM is Responsible for managing client relationships post-sale, ensuring customer satisfaction, handling client inquiries, resolving issues and providing post sales support. Working knowledge of Far Vision ERP. Maintain all documentation of client, Required Candidate profile Ability to manage multiple client accounts and tasks simultaneously. Prepare and share demand letters and payment schedules. Coordinate for Agreement to Sale (ATS), Sale Deeds, possession formalities. Perks and benefits Hike on current salary, PF and Leave encashment.

Handling the bookings, login in CRM. Preparing and Issuing Possession Letters, Buyer s Agreements to the clients. Follow- ups for Buyer s Agreements etc. Handling post sales query through emails and calls. Co- ordination with the sales team.

Responsibilities: * Maintain accurate data records * Analyze sales performance * Manage CRM system * Will be responsible for auditing and maintaining data accuracy in our CRM system, Annual bonus Provident fund

Looking for a proactive and customer-focused Assistant Manager CRM with at least 4yrs of exp in the real estate industry. The ideal candidate will manage client relationships post-sale, ensure a seamless handover process, address customer queries.

Job Title: Pricing and Customer Communication Specialist Job Summary: We are seeking a detail-oriented and proactive Pricing and Customer Communication Specialist to manage pricing data and maintain effective communication with Annual bonus

We are pleased to share an exciting opportunity with a leading MNC for the position of Area Sales Manager After Sales , based in North India . Please find the detailed job description below for your reference: Ref. No.:- JD/HCM/R0 Job Title: Area Sales Manager – After Sales Department: After Sales Location: North Job Family: Sales Job Summary: We are looking for a passionate and driven Sales Representative to join our team in After Sales. In this role, you will be responsible for promoting and selling our parts and services to all clients. You will leverage your strong communication and relationship-building skills to understand client needs, provide tailored recommendations, and drive sales growth. The ideal candidate will have a background in sales with experience of selling After Sales services. Accountabilities: Maintain an organized pipeline of leads and opportunities using the CRM system Build and maintain strong, long-lasting client relationships Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly Develop and execute sales strategies to drive revenue growth within assigned territories Timely submission of quotes through GEM Portals and various other government websites Self-driven to work individually Prepare regular reports on sales performance, forecasts, and market conditions for management review Principal Duties and Responsibilities: Lead Generation: Identify after-sales leads through research, networking, and cold calling Client Engagement: Build and maintain strong relationships with clients, understanding their After Sales needs and providing tailored solutions Sales Presentations: Conduct presentations, product demonstrations, and seminars to prospective clients, highlighting the benefits of our After-sales products and services Market Analysis: Stay informed about industry trends, market conditions, and competitor activities to identify growth opportunities Proposal Development: Prepare and present detailed proposals and solutions to clients, ensuring compliance with company policies Collaboration: Work closely with marketing, engineering, and customer service teams to ensure seamless service delivery Performance Tracking: Meet and exceed sales targets and KPIs, maintaining accurate records of sales activities and forecasts in the CRM system Skills/Competencies Required: Knowledge of heat exchangers, heat transfer principles, metallurgy, mass transfer, presentation, CRM, MS Office, etc. Education, Qualifications, and Experience: BE in Mechanical or Chemical Engineering 5–8 years of experience, particularly in sales and service Experience in filling online tenders for customers like NTPC, NHPC, OPAL, IOCL, BHEL via GEM portal Budgeted CTC: 13 Lakhs/Year

Job Title: Operations Project Manager Location: Onsite- Noida Department: Operations/PMO EC-Council (www.eccouncil.org) is the worlds largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 380,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide. Candidates willing to/can join within 2 weeks shall be preferred Job Summary We are looking for an Operations Project Manager with 10-12 years of experience in managing high-impact global initiatives. This role is critical in driving customer success, delivering superior customer experiences, and leading end-to-end execution of global product launches, marketing campaigns, and post-sale projects. The ideal candidate will have a strong grasp of project management, business analytics, and global stakeholder engagement. Key Responsibilities: Lead strategic projects across the customer lifecycle including global product launches, marketing initiatives, and post-sale delivery programs. Drive excellence in customer success and customer experience (CX) through structured, data-informed service improvement programs. Manage cross-functional project teams and ensure effective delivery across global time zones and diverse cultures. Collaborate with product, marketing, sales, and customer success teams to ensure seamless project execution and customer alignment. Develop and maintain detailed project plans, track milestones, and report on progress and risks to stakeholders and leadership. Apply business analytics to monitor performance metrics, assess project health, and continuously optimize processes. Build strong, trust-based relationships with global stakeholders, ensuring alignment of expectations and business objectives. Manage project budgets, timelines, and quality benchmarks while maintaining compliance with SLAs and KPIs. Create and present executive-level reports, dashboards, and post-implementation reviews. Identify areas of process improvement and lead initiatives to optimize service delivery and operational efficiency. Required Skills & Qualifications: MBA from a recognized institution (mandatory). PMP certification or equivalent project management credential (preferred). 10-12 years of experience in project management, service delivery, and customer success roles. Proven track record of managing global product launches, marketing projects, and post-sale initiatives. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication, stakeholder management, and interpersonal skills. Experience working with global teams and managing multiple high-visibility projects simultaneously. Proficient with project management tools such as MS Project, JIRA, Asana, Trello, or similar platforms. Additional Information We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work.EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you. To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country. Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our pract ices: EC-Council Privacy policy - User and company | EC- Council

Handling CRM - post sales activity, experience in Demand letters, TDS, GST & entire gamut of CRM dept, Collections. must be from real estate industry Handled 3+CR Ticket Size MAX CTC 5.5PA call or whatsapp on 9820831597 Required Candidate profile 2-4 Years relevant Exp in handling CRM (post sales) related entire accounting work Excellent communication skills, Well versed with FAR Vision ERP

Role & responsibilities JD-CRM - RM Drive Customer Experience Drive Collections Efficiencies Responsible for reducing customer outstanding Responsible for Process Adherence & Process Audit Scores Customer Query Management by ensuring TATs are met Handles escalated customer complaints / queries (through direct repartees) generated via phone calls, emails, or walk-ins New Process Creation, wherever applicable Coordinates between departments and the customer to resolve customer queries Represents customer queries at the Corporate Office The position requires you to work on Saturday & Sunday, and you can avail comp off in lieu, as set by your supervisor(s) CRG (Customer Records Group) Pre-launch preparation of all legal and financial documentation like bill, receipt formats, allotment letter draft, ATS, AFS drafts, Bank NOC, TPT for Bank loans etc. Bank Tie Ups D4U KYC Checking prior to releasing the booking (post SE Dry run) Preparation of PTM (Permission to mortgage) for all bank loan cases Allotment letter generation ECRM / Manual – multiple iterations / stringent launch timelines mostly not in line with IT TAT Agreement generation from ECRM / Manual BBA Agreement / Deed of conveyance registration – Physically present at Registrar office Billing generation Payment receipting Cancellation Transfer / Name addition and deletion Preparation of Transfer Deed and Registration of the same Refund CC Regulatory and SOP Compliance Audits Interest and demand related manual calculations for Legal case support All manual calculations like reinstatement and forfeiture calculations to be shared with cross functional teams Manual reminder letters like Pre-termination and Termination, Agreement registrations – Payment reminders are also not live for NCR Approval consolidation for sites Uploading Waiver / Credit note entries in system Preparation of Finance NOC for handover Candidate with real estate background will be preferer. Candidates can send their resume to Sanam.yadav@godrejproperties.com.

Profile : Client Relationship Manager | Location: Manesar, Haryana | Experience: 2 to 8years | Budget: 25k to 40k| Contact Pooja 99907 44988 Interested candidates can apply or share their updated CVs at essveeconsultant6@gmail.com Industry- Leather Goods Export Company Time: 9:00-6:00 pm Location: IMT Manesar, Gurgaon Commute 6 days a week Designation: Customer Relationship Management Role Description We are seeking a Customer Relationship Management (CRM) Specialist to ensure our clients receive the highest level of service and satisfaction. The ideal candidate will manage client relationships by overseeing order fulfillment, addressing client queries, and ensuring after-sales satisfaction. This role requires a proactive problem-solver with strong communication skills and the ability to understand and resolve client issues efficiently. Key responsibilities include utilizing analytical skills to improve customer experiences, strong follow-up abilities, and implementing CRM strategies to drive client retention. Qualifications: Minimum 3 years of experience in Customer Relationship Management (CRM) and post-sales service Analytical skills and project management expertise Strong follow-up abilities with a polite, customer-focused disposition Previous experience in the lifestyle or design industry is a plus Bachelors degree in Business Administration or a related field Ability to understand client needs and respond effectively Strong communication skills Availability for client calls as need Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. https://bit.ly/JobsApplyLink Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( Linkedin ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Pooja 9990744988 ( Whatsapp or Call )

The Role:- We at Aliens are looking for an enthusiastic and dynamic Head of CRM to lead our high performing CRM team with 7 to 15 years of experience in similar profile across industry, preferably real estate. - The incumbent will be responsible for planning and delivering CRM strategies across the organization with a view to foster profitable long-term relationships with the clients, building bandwidth to streamline customer lifecycle and coordinate with Sales and Banking team to boost our organizations' market presence and customer engagement.- S/he will be required to increase revenue by streamlining post-sales collection operations and achieving high business goals. The incumbent would work in a high-paced team environment with at least 5 reporting members and travel across location as per need basis. - S/he would be based out of Hyderabad and would report to the COO and President; Sales, CRM and Marketing. Key Responsibilities:- Championing customer requirements and satisfaction by maintaining constant interaction- Executing new onboardings and successful cross-selling initiatives- Ensuring timely collections from existing customers as well as new customers- Complete handling of post-sales responsibilities with high customer satisfaction results- Setting targets, performance plans, and rigorous, objective standards for CRO, Sr. CRO, TLs and coaching and training individuals- Expertise in team handling profile and providing effective assistance to team members for successful closure of deals and high collections- Enabling team members by duly acknowledging their achievements and accomplishments- Motivating and engaging the collections team with monetary and non-monetary incentives Keywords CRM strategies,Marketing,cross selling,post sales,sales,CRM*

Job Overview: We are looking for a Pre-Sales Consultant with 3+ years of experience to join our team in Hyderabad. The ideal candidate will work closely with the sales and technical teams to support business growth by providing technical expertise, solution presentations, and client engagement. Key Responsibilities: Technical & Solution Support: Collaborate with the sales team to understand client requirements and propose tailored solutions. Conduct product demonstrations, proof-of-concept (PoC) presentations, and technical workshops for clients. Respond to RFPs, RFIs, and tenders by preparing detailed proposals and solution documentation. Assist in creating solution roadmaps, architecture diagrams, and use cases for client needs. Client Engagement & Sales Support: Work closely with business development and sales teams to identify and qualify new opportunities. Engage with potential clients to understand their pain points and propose value-driven solutions. Act as a bridge between sales, product, and engineering teams to ensure smooth client onboarding. Conduct competitive analysis and market research to position offerings effectively. Key Skills & Qualifications: Bachelors degree in Engineering, Computer Science, Business, or a related field. 6+ years of experience in Pre-Sales, Solution Engineering, or a related role. Strong understanding of IT solutions, cloud technologies, enterprise software, or industry-specific solutions. Excellent presentation, communication, and client-facing skills. Hands-on experience with CRM tools, sales enablement platforms, and proposal drafting. Ability to work under tight deadlines and manage multiple client engagements. Why Join Us? Opportunity to work with cutting-edge technologies and innovative solutions. Competitive salary with performance incentives. Work in a dynamic environment with a fast-growing organization. If you are passionate about technology, client solutions, and driving business growth, wed love to hear from you!

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

Description : The role oversees various aspects of customer interaction and process management for the assigned project. This role involves ensuring smooth onboarding of customers, obtaining financial approvals, resolving complex queries, addressing escalations, and overseeing documentation and handover procedures. Additionally, the CRM Project Lead is also responsible for customer engagement efforts and timely payment collection. Purpose: To lead customer relationship management initiatives for the designated project, ensuring an exceptional customer experience while adhering to established processes. Principal Accountabilities Customer Experience - Conduct regular reviews to ensure timely completion of customer onboarding formalities, monitoring each step of the process for adherence to deadlines and standards. Obtain required financial approvals for the assigned project from major financial institutes/ banks so that loan approval process for customers can be initiated. Keep up to date FAQ documents for easy reference in addressing customer queries for faster resolution. Guide the team in resolving complex queries in collaboration with various stakeholders. Take ownership of all escalations received from customers, addressing their concerns promptly and effectively to ensure a positive resolution and maintain customer satisfaction. Review sales agreements and allotment letters meticulously, ensuring accuracy and completeness, and providing the necessary sign-off to authorize their validity and completion. Supervise on time completion of handover and registration procedures while ensuring that the handover experience meets predefined quality standards. Drive customer retention efforts and intervene as and when necessary. Customer Engagement - Collaborate with the regional lead to prepare the engagement calendar for assigned projects, seeking their inputs, and obtaining sign-off on the calendar. Take charge of implementing events according to the engagement calendar for the assigned project, ensuring timely execution. Analyze feedback received and incorporate necessary adjustments in the execution of future events through discussions with the regional lead, aiming to enhance effectiveness and customer satisfaction. Monitor the referrals received and actively encourage the generation of more referrals. Monitor collections for the assigned project, ensuring adherence to due dates, and intervene as necessary. Invoicing & Collection - Prepare the annual revenue forecast and share it with the regional lead. Prepare annual budget for billing and collection in coordination with sales and operations teams for the project and submit to Region CRM Lead. Monitor and drive on time collections for the project. Supervise legal actions for overdue payment cases, ensuring their resolution and closure. Documentation & Reporting - Monitor adherence to documentation maintenance according to standard guidelines and conduct periodic audits to ensure compliance. Oversee the timely and accurate submission of MIS reports for the project with respect to CRM activities. Continuous Improvements Conduct root cause analysis for all deviations observed and proposed CAPA. Seek sign off from the Region CRM Lead on the CAPA and implement the same People Management - Assist, guide and monitor team members in their day-to-day affairs. Ensure that team is well equipped with the required knowledge and skills to perform their job. Motivate team members for better performance. Address team's issues or grievances.

Customer Relationship Management: Serve as the primary point of contact for all customer interactions post-booking to handover. Manage customer documentation, agreement execution, and payment tracking. Respond promptly and effectively to customer queries, concerns, and complaints. Process Management & Coordination: Coordinate with cross-functional departments like Sales, Legal, Projects, Finance, and Possession teams for a smooth workflow. Ensure timely updates to customers regarding project milestones, payment dues, and possession schedules. Oversee the handover process and ensure a smooth and pleasant customer experience. Data Management & Reporting: Maintain and update customer data in the CRM system (e.g., Salesforce, Zoho, or custom platforms). Generate regular reports on customer feedback, issue resolution, and NPS scores. Analyze customer behavior and feedback to improve CRM processes and enhance service delivery. Preferred candidate profile Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in CRM software and tools Customer-centric mindset with problem-solving capabilities Knowledge of real estate processes and regulations (RERA, agreements, etc.)

* Manage & develop strong relationships with customers * Maintain all files & data in Excel & ***FarVision ERP*** * Excellent knowledge in - Excel - Word - Documentation * Freshers DO NOT Apply * Also READ Below . . Required Candidate profile Prefer * 5-10+ yrs exp * Real Estate exp * Know Customer lifecycle i.e. agreement, registration, documentation, payment, collections, Emi, bank letters, loan papers, etc. . 6 days / 10am-6:30pm