Customer Relationship Manager

Job Description

SRI BABY PROPERTY DEVELOPERS PRIVATE LIMITED JOB DESCRIPTION: We are looking for CRM senior level-2 1. Nice and Energetic Working Environment 2. Excellent Career Growth, Learning, and Experience Job Title: CRM Real estate Location: Coimbatore Experience: 2+ Years Job Type: Full-Time Industry: Real Estate / Property Development / Construction Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with clients, both existing and potential, through regular communication and proactive outreach. Understand client needs and preferences to tailor real estate solutions and services. Address client inquiries and concerns promptly and professionally. Ensure client satisfaction by providing exceptional service and resolving issues effectively. CRM System Management: Utilize CRM software (e.g., Real volve, Pipedrive, Zillow Premier Agent CRM, Zoho CRM) to track client interactions, manage leads, and organize sales activities. Maintain accurate and up-to-date client data within the CRM system. Generate reports and analyze data to identify trends and opportunities for improvement. Contribute to the development and implementation of CRM strategies. Sales Support: Assist sales teams in identifying and qualifying leads. Support sales efforts by providing timely and accurate information to clients. Contribute to the achievement of sales targets. Communication and Follow-up: Maintain regular communication with clients to keep them informed about property updates, market trends, and other relevant information. Follow up on leads and inquiries promptly to ensure timely responses and conversions. Other Duties: May be involved in marketing activities, such as creating email campaigns or social media content. Participate in team meetings and training sessions to stay up-to-date on industry best practices. Skills and Qualifications: Strong interpersonal and communication skills. Excellent customer service skills. Proficiency in CRM software. Ability to build rapport and establish trust with clients. Strong organizational and time management skills. Ability to work independently and as part of a team. Experience in the real estate industry is a plus. Bachelor's degree or equivalent experience Why Join Us? Opportunity to work with a leading real estate brand. Dynamic work environment with career growth opportunities. Kindly apply your CV for the above requirement needs only Interested candidates, please share your CV with: hr@sribabyproperties.com Website: https://www.sribabyproperties.com/