23 Client Interaction Jobs
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2.0 - 5.0 years
3 - 8 Lacs
Gurugram
Work from Office
About Cvent: Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, were transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our cu...
Posted 2 weeks ago
10.0 - 14.0 years
Hyderabad, All india
On-site
As a suitable candidate for this role, you should have a background that began with a career in development and has since transitioned to Project Management. Your skills should include: - End to end delivery of technical projects - Experience in developing web or app projects - Proficiency in Agile methodologies is a MUST - Previous experience in a service-based company - Ability to estimate in Agile using techniques like t-shirt sizing and Fibonacci - Comfortable with client interaction and being client-facing - Familiarity with Presales activities such as RFP and RFQ - Competency in budgeting, costing, and managing Time and Material projects - Understanding of metrics like FTF, PCSAT, NPS ...
Posted 2 weeks ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company Customer Service Call Usman 7975182692 Loc: Electronic City / Koramangala / Bommanahalli (WFO)/ Mahadevapura / Sarjapura Shift: Day | 5 -day week | CTC: 2.64.2 LPA + incentives Role: Inbound/outbound calls, billing/order status, ticketing Skills: English, Customer Care, Minimum 1 Year of Experience Call - Usman 7975182692 and JObSHop 9964080000 WhatsApp for immediate response Visit jobshop.ai to apply for more jobs You Can also walkin Directly to JobShop JobShop 485, 4th Floor, BMR Complex, Hennur Main Road, Bangalore - 560043 Google Maps: https://maps.app.goo.gl/jLYAzRRedciXCfJQ6 ****PLEASE DO REFER YOUR FRIENDS***
Posted 3 weeks ago
1.0 years
Noida, uttar pradesh, in
On-site
About the job: Key responsibilities: 1. Act as an individual contributor responsible for sales and servicing activities within the assigned region. 2. Drive business growth through Tele & Video Call to prospective clients. 3. Provide clients with meaningful opportunities to understand IndiaMART and its offerings. 4. Demonstrate the value addition that IndiaMART can bring to each client's business 5. Offer digital marketing solutions to help clients grow their business. 6. Accurate mapping of products/services in client's e-catalog. 7. Daily 10-12 meaningful telephone/video calls with paying clients. 8. Systematic follow-up with the clients to ensure time-bound closure. 9. Achieve fortnightly...
Posted 3 weeks ago
2.0 years
Thane, maharashtra, in
On-site
About the job: Key responsibilities: 1. Oversee end-to-end operations for the telecom collections process. 2. Ensure achievement of collection targets and adherence to SLAs. 3. Develop and implement strategies to improve recovery rates and reduce delinquency. 4. Monitor team performance, provide guidance to Team Leaders, and drive operational excellence. 5. Manage client relationships and ensure compliance with contractual obligations. 6. Analyze process metrics, prepare MIS reports, and present insights to senior management. 7. Drive process improvements, automation, and cost optimization initiatives. 8. Ensure compliance with regulatory and company policies Who can apply: Only those candid...
Posted 3 weeks ago
2.0 years
Coimbatore, tamil nadu, in
On-site
About the job: Key responsibilities: 1. Canvassing and sourcing of New Customers to increase Gold loan Business 2. Revenue generations through Cross Selling products & Interest Collection 3. Gold Loans appraisal 4. Maintain good relationships with clients so that the business can maximize the value of those relationships. 5. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. 6. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting 7. Direct Marketing of Cross selling products at branches of insurance products Who can apply: Only those candidates can appl...
Posted 3 weeks ago
1.0 years
No locations specified
On-site
About the job: Key responsibilities: 1. Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. 2. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers. 3. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP. 4. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process. 5. Plan Centre Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers ...
Posted 3 weeks ago
2.0 years
Machhiwara, punjab, in
On-site
About the job: Key responsibilities: 1. Canvassing and sourcing of New Customers to increase Gold loan Business 2. Revenue generations through Cross Selling products & Interest Collection 3. Gold Loans appraisal 4. Maintain good relationships with clients so that the business can maximize the value of those relationships. 5. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting. 6. Customer Relationship and Follow-up, Maintenance of important registers and daily reports, Cash Management and accounting 7. Direct Marketing of Cross selling products at branches of insurance products Who can apply: Only those candidates can appl...
Posted 3 weeks ago
3.0 years
Indore, madhya pradesh, in
On-site
About the job: Key responsibilities: 1. Sourcing good quality customers for salaried personal loans in the location from the open market 2. Cross selling of the insurance products to the Sal PL customers 3. Training the PSF and getting the targeted monthly no. s from the PSF team and driving PSF productivity as per company plans 4. Delivery on the Monthly Target on Salaried PL as well as Insurance cross sell 5. Ensuring required conversion on any centralized leads getting passed on 6. Coordinating with the Credit and Ops teams to ensure timely Approvals as well as Disbursements Who can apply: Only those candidates can apply who: have minimum 3 years of experience Salary: Competitive salary E...
Posted 3 weeks ago
1.0 years
Bulandshahr, uttar pradesh, in
On-site
About the job: Key responsibilities: 1. Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing. 2. Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers 3. Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP 4. Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process 5. Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in ...
Posted 3 weeks ago
2.0 - 7.0 years
Hyderabad, All india
On-site
As an Investment Banking Analyst in the Financial Institutions Group (FIG), you will be responsible for supporting senior bankers in executing transactions and providing strategic advice to financial institutions. Your role will involve financial modeling, valuation, transaction structuring, and client interaction within the FIG sector, with a focus on mergers and acquisitions (M&A), capital raising, and strategic advisory services. Key Responsibilities: - Build and maintain financial models for valuations, mergers, acquisitions, leveraged buyouts, and capital raising activities. - Conduct detailed company and industry analysis, including financial performance, competitive positioning, and m...
Posted 3 weeks ago
2.0 - 6.0 years
Hyderabad, All india
On-site
Role Overview: You will be a key member of the Equity Capital Markets team, focusing on initial public offerings (IPOs) and follow-on offerings for clients. Your responsibilities will include conducting financial analysis, preparing marketing materials, and supporting deal execution. Key Responsibilities: - Conducting financial modeling and valuation of companies - Performing industry and competitive analysis - Preparing offering memoranda and marketing materials - Engaging in client interaction and relationship management - Supporting the execution of equity offerings - Conducting transaction due diligence and documentation Qualification Required: - MBA or Master's degree in Finance or a re...
Posted 3 weeks ago
0.0 years
Mumbai, maharashtra, in
On-site
About the job: Key responsibilities: 1. It involves meeting & interacting with retail customers, assess their credit worthiness, identifying their specific needs and suggesting optimal solutions. 2. It also involves loan processing, creating and retaining quality portfolio through counselling, risk management, process improvement, commitment to external and internal customers through effective communication thereby adding value to customers and HDFC. 3. Enhancing business from existing corporates, establishing new arrangements with corporates / developers for generating business for HDFC Ltd. Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s)...
Posted 3 weeks ago
0.0 years
Mumbai, maharashtra, in
On-site
About the job: Key responsibilities: 1. Assess credit worthiness of the self employed customers. 2. Customer interaction vis a vis loan appraisal and loan servicing requirements 3. Meeting customers and doing personal discussion. Suggesting optimal solutions to customers needs 4. Business visit and Verification. 5. Collection and verification of documents 6. Recommending the proposal for approval 7. Planning and execution of ways to source new and incremental business Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadline: 2026-01-27 23:59:59 Skills required: Client Interaction, Client Relationship and Document Management Other Requireme...
Posted 3 weeks ago
0.0 years
Bangalore, karnataka, in
On-site
About the job: Key responsibilities: 1. It involves meeting & interacting with retail customers, assess their credit worthiness, identifying their specific needs and suggesting optimal solutions. It also involves loan processing, creating and retaining quality portfolio through counselling, risk management, process improvement, commitment to external and internal customers through effective communication thereby adding value to customers and HDFC. Enhancing business from existing corporates, establishing new arrangements with corporates / developers for generating business for HDFC Ltd. Who can apply: Only those candidates can apply who: Salary: Competitive salary Experience: 0 year(s) Deadl...
Posted 3 weeks ago
1.0 years
Coimbatore, tamil nadu, in
On-site
About the job: Key responsibilities: 1. Recovery of outstanding dues- Following up and dealing with the borrowers who are defaulting in payment, on a regular basis to ensure outstanding dues are recovered. To also appraise default cases and make suitable recommendations accordingly. 2. Portfolio/Delinquency Management- To use IT driven recovery tools, legal based resolution techniques and portfolio credit risk assessment tools inorder to manage the loan portfolio and control delinquencies. 3. NPA Management- To take all necessary steps including timely and appropriate legal action for resolution and recovery of NPA accounts. 4. MIS Review- All the recovery related information to be reviewed ...
Posted 3 weeks ago
1.0 years
Pune, maharashtra, in
On-site
About the job: Key responsibilities: 1. Assess credit worthiness of the self employed / salaried customers. 2. Customer interaction vis a vis loan appraisal and loan servicing requirements. 3. Meeting customers and doing personal discussion. Suggesting optimal solutions to customers needs. 4. Business visit and Verification. 5. Collection and verification of documents. 6. Recommending the proposal for approval. 7. Planning and execution of ways to source new and incremental business. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2026-01-27 23:59:59 Skills required: Client Interaction, Client R...
Posted 3 weeks ago
2.0 years
Marthandam, tamil nadu, in
On-site
About the job: Key responsibilities: 1. Technical Evaluation/estimation of properties. 2. Verifications of various technical/revenue documents to arrive at property valuation. 3. Meeting customers and doing personal discussion 4. Willing to Travel Extensively 5. Good communication skills, presentations skills in English and Malayalam. 6. Support sales force through business source mapping & source wise performance measurement. 7. Work as a team and contribute as a team, not only focus on individual brilliance. Who can apply: Only those candidates can apply who: have minimum 2 years of experience Salary: Competitive salary Experience: 2 year(s) Deadline: 2026-01-27 23:59:59 Skills required: P...
Posted 3 weeks ago
2.0 years
Kochi, kerala, in
On-site
About the job: Key responsibilities: 1. Appraisal - To create a quality portfolio my managing risk through effective credit appraisal, maintaining TAT, maintaining a healthy relationship with channel partners and being a process thinker and innovator. 2. Collecting & Checking the Documents (Eg. credit, loan agreements, application form, guarantee forms) (Legal consequences). 3. Interacting with customers on phone. It also includes managing objections of the customers. Meeting customers and doing personal discussion. Suggesting optimal solutions to customers needs. 4. Negotiating Skills - Probing to understand customer's need, managing objections, and Structuring solutions, closing. 5. Qualif...
Posted 4 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Hyderabad, Telangana, India
On-site
Roles and responsibilities: Responsible for meeting Monthly Sales targets of Solar PV systems for Residential clients. Lead Generation - Ensure that all marketing leads being assigned are followed up and work with marketing team to maximize deal conversion and order bookings. Apart from this, candidate is expected to generate their own leads and develop channel partner network in their territory with assistant from the AGM Sales Develop an understanding of ROI, payback calculation to incorporate in their sales proposals to potential customers Perform Site Surveys, generate Techno-Commercial proposals using the Freyr Energy Platform etc. Report on daily basis to AGM Sales/ Sr. SM on critical ...
Posted 1 month ago
7.0 - 11.0 years
All india, Gurugram
On-site
As an Advisor / Investment Analyst at our technology-enabled financial services firm in the wealth and investment advisory space, you will play a crucial role in supporting portfolio construction, analytics, and advisory execution. Working closely with Relationship Managers, your responsibilities will include: - Portfolio Analytics & Reporting - Prepare portfolio review and performance analysis reports - Create rebalancing recommendations aligned to client goals and market conditions - Develop investment proposals, simulations, and scenario analyses - Research & Performance Tracking - Track performance of recommended investment products and portfolios - Identify risks, trends, and investment...
Posted 1 month ago
7.0 - 11.0 years
All india, Gurugram
On-site
As an Advisors / Investment Analysts at our client, a technology-enabled financial services firm in Gurgaon, you will work closely with Relationship Managers (RMs) to deliver investment advisory services to affluent clients. Your role will involve portfolio analytics, research support, proposal preparation, and advisory execution to ensure high-quality outcomes for clients. Key Responsibilities: - Prepare portfolio review and performance analysis reports - Create rebalancing recommendations based on client goals and market conditions - Develop investment proposal simulations and scenario analyses - Track performance of recommended investment products and portfolios - Identify risks, trends, ...
Posted 1 month ago
3.0 - 7.0 years
Noida, All india
On-site
Job Description: You will manage the process and take corrective steps when necessary or make incremental improvements. Additionally, you will provide coaching and feedback to team members to help them enhance their performance. Your role will involve assisting new hires to ensure they become productive on the floor as quickly as possible. Handling escalations and providing inputs on processes and systems to team members will also be part of your responsibilities. Client interaction may be required at the supervisor level. It will be your responsibility to ensure compliance with internal policies and procedures, external regulations, and information security standards. Continuously building ...
Posted 1 month ago
Exploring Client Interaction Jobs in India
Client interaction roles are in high demand in India as businesses focus on providing exceptional customer service and building strong relationships with clients. These roles require individuals to effectively communicate with clients, understand their needs, and provide solutions to their problems.
Top Hiring Locations in India
- Bangalore
- Mumbai
- Delhi
- Hyderabad
- Chennai
Average Salary Range
The average salary range for client interaction professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 3-5 lakh per annum, while experienced professionals can earn upwards of INR 10-15 lakh per annum.
Career Path
In the field of client interaction, a typical career path may include roles such as Customer Support Executive, Client Relationship Manager, Account Manager, and eventually moving up to positions like Client Success Manager or Sales Director.
Related Skills
In addition to strong communication and interpersonal skills, client interaction professionals may also benefit from skills such as problem-solving, negotiation, time management, and empathy.
Interview Questions
- What experience do you have in client interaction roles? (basic)
- How do you handle difficult customers or clients? (medium)
- Can you give an example of a successful client interaction you had in your previous role? (medium)
- How do you prioritize tasks when dealing with multiple clients? (basic)
- How do you stay updated on industry trends to better serve clients? (medium)
- Describe a time when you had to deliver bad news to a client. How did you handle it? (advanced)
- How do you ensure clear and effective communication with clients who have different communication styles? (medium)
- How do you handle a situation where a client is unhappy with your company's product or service? (medium)
- What strategies do you use to build long-term relationships with clients? (medium)
- How do you track and manage client interactions and feedback? (basic)
- How do you handle confidential information shared by clients? (basic)
- Can you give an example of a time when you went above and beyond to meet a client's needs? (medium)
- How do you handle conflicting priorities when dealing with multiple clients? (medium)
- What tools or software do you use to manage client interactions efficiently? (basic)
- How do you handle a situation where a client is being unreasonable or demanding? (advanced)
- How do you adapt your communication style when dealing with clients from different cultural backgrounds? (medium)
- Describe a time when you had to collaborate with other departments to resolve a client issue. (medium)
- How do you handle feedback from clients, both positive and negative? (basic)
- How do you ensure that client expectations are managed effectively? (medium)
- What do you think is the most important skill for a client interaction professional to have? (basic)
- How do you handle a situation where a client is not satisfied with the resolution provided? (advanced)
- Can you give an example of a time when you had to think on your feet to resolve a client issue? (medium)
- How do you prioritize tasks when dealing with urgent client requests? (basic)
- How do you handle a situation where a client is asking for something that is not feasible for your company to provide? (advanced)
- How do you ensure that all client interactions are documented accurately for future reference? (basic)
Closing Remark
As you prepare for interviews for client interaction roles in India, remember to showcase your strong communication skills, problem-solving abilities, and customer-centric approach. With the right preparation and confidence, you can excel in this rewarding career path. Good luck!
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