427 Post Sales Jobs - Page 17

Implementation Expert (Ex-Freshworks / SaaS CX Background Preferred) We are looking for a highly skilled Implementation Expert with 2 to 7 years of experience, preferably from Freshworks or SaaS CX background, to join our team in the Advertising & Marketing - Public Relations industry. Roles and Responsibility Implement and manage marketing automation platforms to enhance customer engagement. Collaborate with cross-functional teams to develop and execute multi-channel marketing campaigns. Analyze campaign performance using data analytics tools to optimize future initiatives. Develop and maintain relationships with key stakeholders, including clients and partners. Stay up-to-date with industry trends and best practices in marketing automation and public relations. Provide training and support to internal teams on marketing automation platform usage. Job Requirements Minimum 2 years of experience in marketing automation, preferably in a SaaS environment. Strong understanding of marketing automation platforms and their applications. Excellent analytical and problem-solving skills, with the ability to interpret complex data sets. Effective communication and interpersonal skills, capable of building strong relationships with stakeholders. Experience working in a fast-paced environment, prioritizing multiple tasks and meeting deadlines. Strong knowledge of public relations principles and practices, with the ability to apply them in a marketing context.

About the team : Paytm is looking for an enthusiastic and results-driven State Head to expand our presence in the Electronic Data Capture (EDC) and Point-of-Sale (POS) solutions market. Reporting Matrix : The role will report to the Regional Head and will have a team size of +200 ASMs/executives. About the Role : As a State Head for our EDC/POS business, you will be a key driver of our growth in Chandigarh. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration. Key Responsibilities : 1. Leadership & Team Management (The "Coach" & "Motivator") : Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges. 2. Market Expansion : Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions. 3. Client Relationship Management : Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction. 4. Sales Target Achievement : Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation. 5. Product Expertise : Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends. 6. Sales Cycle Management : Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure. 7. Market Intelligence : Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings. 8. Reporting & Analysis : Provide accurate sales forecasts, activity reports, and market insights to the leadership team. 9. Cross-functional Collaboration : Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery. What We're Looking For : Experience : 10+ years of progressive sales experience, with a significant portion in EDC/POS sales, payment solutions, banking, FinTech, or merchant acquisition. Domain Knowledge : Strong understanding of payment ecosystems, card present transactions, different types of POS devices (mPOS, smart POS), payment gateways, and merchant challenges. Proven Track Record : Demonstrated ability to consistently achieve and exceed sales targets in a competitive market. Hunter Mentality : Proactive, self-starter with a strong drive for new business acquisition. Communication & Negotiation : Excellent verbal and written communication, presentation, and negotiation skills. Relationship Building : Proven ability to build rapport and trust with diverse business owners and decision-makers. Problem-Solving : Strong analytical and problem-solving skills, with the ability to identify merchant needs and propose effective solutions. Tech Savvy : Comfortable with CRM tools (e.g., Salesforce, HubSpot), sales reporting, and general business software. Education : MBA/PGDM degree in Business, Marketing, or a related field (or equivalent practical experience). Travel : Willingness to travel extensively within the assigned territory.

- Drive sales growth through effective customer engagement and relationship management. - Achieve sales targets through strategic planning and execution in assigned markets. - Ensure high levels of customer satisfaction through responsive queries Required Candidate profile Presentable candidate with good communication skills. Candidate should be energetic, professional with an aptitude for selling. Should have good experience in residential sales. Perks and benefits Incentives upto 1 lakh

Urgent Opening for CRM -AM / Manager for leading Real Estate in Mumbai- Dombivali and Ghatkopar Dombivali-6 Openongs -Salary upto 10 Lc CTC Ghatkopar-5 Opening - Salary upto 12 Lc CTC Goodcommunication Min.Graduate Sunday Off 2nd and 4th Saturday off Must be from a real estate company with CRM experience Job description JD: Responsible for hand-holding of the Customers from booking onwards till possession. 1 To handle complete documentation of the customers assigned. 2 To enhance companys image by maintaining good customer relations. 1 Follow-up with the customers for confirming closing of the sale. 2 Book Sales, update records, complete all the documentation related to sales. 3 Update the Flat availability chart after the closing of sales. 4 Plan the weekly Sales target with proper prospect planning and co-ordination with the Head Sales. 5 Follow-up for the payments with the booked customers and achieve targets set for recovery. 6 Co-ordinate with the customers for arranging the loan. 7 Attend to customer complaints. Receive and forward customer requirements like changes, transfer and cancellation to HO. 8 To process the customer files after proper verification and review to the Accounts. 9 Maintain very good customer relations by keeping in touch with the customers. 10 Manage the Customers / walk-ins at the Exhibitions / Trade Fairs and at the site office, whenever informed to do so. 11 To maintain the copies of all the records of sanctions such as BMC approved plans, IOD, CC, ULC, NA etc of the project. 12 Prepare, submit and update daily/weekly/ monthly Reports. Key Result Areas 1 Achieve Collection Targest. 2 90% Complaints resolutions 3 Loyalty sales through customer reference Salary - Dombivali - 10 Lac CTC Salary - Ghatkopar - 12 Lac CTC Interested candiates can call SAM - 9250051516 or email CV to silvertalent1@gmail,com Call urgently @ 9250051516 SAM Leading Client of Silver Talent Services https://www.silvertalent.in/

Responsibilities: Manage Customer database, drive sales & pre-sales consulting. Excellent communication, strong management skills. Collaborate with cross-functional teams, deliver results.

Responsibilities: Manage Customer database, drive sales & pre-sales consulting. Excellent communication, strong management skills. Collaborate with cross-functional teams, deliver results.

Role Overview The Assistant Manager Post-Sales will be responsible for managing and enhancing the customer experience throughout the post-sales journey. This includes coordinating with internal teams, handling documentation, managing possession processes, and ensuring timely communication and resolution of customer queries. The ideal candidate will be detail-oriented, customer-focused, and adept at cross-functional collaboration. Key Responsibilities Post-Sales Communication Serve as the primary point of contact for customers from booking to possession. Provide regular updates and support throughout the post-sales lifecycle. Project Coordination Collaborate with internal departments (engineering, legal, backend) to track and communicate project progress. Loan Processing Coordinate with banking partners for loan approvals, documentation, and disbursements. Registration Protocol Work with legal and backend teams to facilitate property registration procedures. Customer Follow-Up & Collections Ensure timely follow-ups for payments and manage post-sales collections. Accounting Coordination Liaise with the accounts team to ensure accurate and timely customer ledger entries. Documentation & Communication Prepare and manage essential documents including: Welcome emails Payment receipts Sale agreements Demand letters Bank NOCs ROCs Interest letters Debit/Credit notes Reminder letters Possession letters Customer Support Address and resolve customer queries and grievances related to post-sales activities. Possession Management Organize property inspections for ready units. Submit observation checklists to the project team for action. Handover Process Ensure smooth possession and key handover to clients. Society Formation Assist in society formation procedures and liaise with relevant stakeholders. Reporting Maintain and share weekly/monthly revenue and collection reports with management. Qualifications & Skills Bachelors degree in Business Administration, Real Estate, or related field (MBA preferred). 46 years of experience in post-sales operations, preferably in real estate. Strong communication and interpersonal skills. Proficiency in MS Office and CRM tools. Knowledge of legal and financial documentation processes. Ability to multitask and manage cross-functional co- ordination.

Daily entry of collections into the Farvision system, Welcome customers via email and provide necessary information, Prepare NOCs as required. Coordinate with customers for agreement drafting and demands.

Responsibilities: Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Spearhead the creation of custom sales proposals, RFPs, and sales presentations Monitor customer, market, and competitor activity and provide valuable marketplace input into company strategy Maintain expert knowledge of the product by keeping abreast of the companys solutions, competition, and proper positioning, with the ability to convey expertise to prospects and clients Maintain expert knowledge of products, with the ability to convey expertise to prospects and clients. Properly submit, update, and execute upon named account outreach & attraction-based sales plans in an accurate and timely manner. Maintain consistent quarterly production through the management of an active pipeline of opportunities. Provide proactive support towards Onboarding accounts. Regularly share your learnings and understanding about the market with the team. Identify new opportunities for creating partnerships and adding new channels to the sales funnel. Job Requirements: 4-8 years of overall successful, sophisticated, consultative sales experience Experienced in selling at higher levels within an organization End End Sales experience Follow up on previous show-ups for demo scheduling Proven experience with SaaS Solutions (Preferred) Domain knowledge in strategic selling methodologies and processes, and digital marketing or analytics industries required Outstanding interpersonal, organizational, and presentation skills Effective verbal and written communication skills Ability to thrive in fast-paced, dynamic environments Must be passionate, adaptable, intelligent, and self-motivated

Responsibilities: Maximize customer satisfaction through timely resolutions Manage post-sales process from order to delivery Collaborate with sales team on upselling opportunities

Objective of the role: To enhance customer satisfaction by effectively managing post-sale relationships, promptly addressing inquiries and concerns, and ensuring seamless onboarding processes. Position/Designation: Senior Executive - Customer Service Department: CRM Qualification Required: Graduate Roles & Responsibilities: Serve as the primary point of contact for customers post-sale and ensure timely and effective communication. Manage and update client data on CRM platforms Salesforce etc. Handle customer queries, complaints, and service requests promptly and professionally. Coordinate with internal departments (Sales, Projects, Legal, Finance, etc.) to resolve customer issues. Ensure customer onboarding and documentation processes are smooth and compliant. Contribute to customer-centric process enhancements and experience initiatives. Monitor, measure, and improve Customer Satisfaction (CSAT) scores to meet organizational goals. Competencies Required: Advanced Communication Customer Orientation Relationship Building

Objective of the role: To successfully manage customer relations and monitor customer satisfaction by devising ways for the company to better serve customers and achieve collections targets. Position/Designation: Assistant Manager - CRM Department: CRM Qualification Required: Graduate Roles & Responsibilities: Achieve and consistently exceed monthly collections targets. Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts. Handle cancellation retention processes and encourage advance collections to reduce payment delays. Generate and dispatch demand notices and payment reminders to customers for timely collections. Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps. Competencies Required: Advanced Communication Customer Orientation Relationship Building Interdepartmental Coordination

-Identify and engage key prospects -Collaborate with marketing and product teams -Explore new partnership opportunities -Build and nurture relationships -Manage & Maintain a sales Pipeline -ensure customer satisfaction -Execute Business Strategies

CPQ - Technical Product Manager (TPM)1 Make sure having CRM Exp, ERP Exp, CLM, MDM Ideal for Position Dynamics, SAP and Contract lifecycle management Generating, Qualifying and Converting Leads Creating and Closing Opportunities Quotes, Proposals, and Contracts Order Processing Invoicing and Billing Post Sales Services (Implementation) Job Description Role ServiceNow is experiencing tremendous growth with the market acceptance of our cloud-based workflow management products, apps, and industry solutions and we are transforming our Enterprise NPI operating model to support our speed of innovation. TheTPM , Lead-to-Cash Readiness will lead cross-functional, strategic product launches ensuring value chain readiness and accelerating time to value. You will also drive continuous optimization of our NPI processes. The ideal candidate has a proven track record of launching commercial offers successfully, turning Business scope into systems/Applications for execution, transforming to drive operational scale to support speed of product innovation, and delivering business outcomes on time and with high quality. Define and execute program plans with cross-functional GTM teams to ensure lead-to-cash and goal-to-commission operational readiness for launch Deep dive on defining requirement, Scope both System level & Business Influence and work cross-functionally to align and execute functional project plans, identifying, and actively managing risks and issues to resolution to ensure successful launch and lifecycle management of commercial offerings Own comprehensive planning ensuring deliverables are completed on time, and with quality, including post launch readiness Define & manage KPIs across product lifecycle Develop, manage and execute detailed project plans that consider all requirements, constraints, and deliverables associated with the defined objectives Conduct thorough and detailed analysis to produce data driven recommendations to enable leadership decisions Deliver progress updates to stakeholders and leadership Qualifications Our ideal candidate: Must have proven experience in SaaS offerings, CRM, ERP, CLM Must have strong lead-to-cash experience Have 8+ years of experience in core product management Ability to conduct meaningful analysis of complex data and translate the results into actionablemessages and deliverables Ability to prioritize initiatives in a fast-paced environment to drive meaningful results Ability to challenge the status quo and develop mindshare to drive towards a common goal Excellent verbal&written communication skills with the ability to work at all levels of the organization Combination of strong intellect, exceptional active listening skills, and creative problem solving skills

Location: Hyderabad Work from office Job type: Full time Experience: 10+ Years Job Overview: We are seeking a seasoned Pre-Sales and Post-Sales Deployment Engineer to join our team, specializing in Data Center Infrastructure, Cloud, and Automation Technologies. This role bridges both the pre-sales engagement phase and the post-sales deployment lifecycle, requiring a balance of technical expertise, customer interaction, and solution delivery capabilities. The ideal candidate will work closely with customers, partners, internal sales teams, and engineering teams to design, present, and deploy modern IT infrastructure observability solutions (AIOps), ensuring a smooth transition from proof-of-concept to production. Key Responsibilities: Pre Sales Responsibilities: Engage with customers during the discovery phase to understand their technical requirements, pain points, and use cases. Assist the sales team with solution architecture, product demonstrations, and technical presentations. Design and document proposed solutions aligning with customer environments and business needs. Lead Proof-of-Concept (POC) deployments and evaluations, ensuring successful execution and customer satisfaction. Provide technical input to RFPs/RFIs and support proposal development. Post-Sales Deployment Responsibilities: Lead and execute (hands-on) production deployments of complex infrastructure, automation, and observability (AIOps) solutions. Collaborate with customer and partner technical teams for environment readiness, integration, and configuration. Develop and automate deployment processes using tools like Ansible, Terraform, or similar orchestration tools. Deploy and configure Containerized applications on Kubernetes clusters and lifecycle management. Proficient in AWS, Azure, or GCP cloud services as part of hybrid or multi-cloud solutions. Deploy and integrate observability solutions such as Prometheus, Zabbix, Grafana, ensuring comprehensive monitoring and alerting. Integrate solutions with ITSM tools like ServiceNow, Jira, for incident, change, and problem management workflows. Create detailed deployment documentation, standard operating procedures (SOPs), and knowledge transfer materials for customers and partners. Provide technical support during post-deployment hypercare periods, addressing any issues promptly. Required Skills & Expertise: Technical Proficiency: 10 to 15 years of experience in deploying and managing: Data Center Infrastructure: Virtualization (VMware, Hyper-V), Servers (x86-based), Networking, and Storage Arrays etc. Cloud Platforms: Proficiency in at least one major cloud provider (AWS, Azure, GCP). Container Platforms: Kubernetes cluster setup, scaling, and management. Automation and Scripting: Bash, Python, and tools like Ansible, Terraform. Observability/Monitoring: Zabbix, Prometheus, Grafana, or equivalent tools. ITSM Platforms: ServiceNow, Jira, or similar. Soft Skills: Strong customer engagement capabilities, both technical and non-technical. Excellent communication and presentation skills to explain complex technical topics to varied audiences. Ability to document solutions and provide structured knowledge transfer sessions. Collaborative mindset to work across multiple teams and geographies. Preferred Qualifications: Professional certifications in cloud (AWS, Azure, GCP), virtualization (VMware VCP), or Kubernetes (CKA/CKAD). Experience in infrastructure security best practices. Exposure to DevOps methodologies

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

As a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class service. We are looking for a fun and committed individual who understands Modular, Custom & Service to the core to enhance client satisfaction and trust with Livspace. Roles and Responsibilities In-depth knowledge and technical hold over the Interior Products (Modular, Custom & services) Sound knowledge to analyze the root cause of the issue and to provide a solution. Knowledge about the installation process of Modular, Civil and Custom work. Well versed with the Hardware, materials specification and technical details. Strong verbal articulation, presentation and written communication skills. Good listener with active problem-solving skills Good interpersonal and analytical skills Flexible with work timings/ schedule and availability.

Job Description The role of the Manager of CRM is to oversee all CRM functions, building the business's overall consumer management capability in order to provide a high level of service and excellent consumer experience and capture data across all key touch-points of the business. The Manager of CRM is a key pillar in the business's income generation strategy and he serves to maximize consumer retention and the acquisition of new consumers, therefore, enabling the business to achieve its consumer base targets and ultimately its financial goals. Roles and Responsibilities Build & maintain relationships with clients. Escalating & resolving the concerns as raised by clients. Conduct business reviews to make sure that the clients are satisfied with the service. Coordinate with Internal departments to ensure that the business needs are fulfilled effectively. Responsible for leading the Post Sales CRM Operations, payments and collections. Issuing Payment Receipts, demand letters and reminders accordingly. Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process. Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation. Ensure regular monitoring of project, progress and update the clients on the same. Ensure on time completion, comprehensiveness, and accuracy of all documentation pertaining to sale and service. Do welcome calls and welcome mails within 24 hour of bookings and provide all the bookings-related information and get feedback for the same. To maintain relationship with clients and coordinate on client queries post booking formalities till possession. To assist client with all queries pertaining to legal, agreement, registration, taxation, banking, etc. To identify the discrepancies and keep them into the notification of the Management at the right time. To prepare various reports on daily, weekly, quarterly and monthly basis. Excellent communication and interpersonal skills. Experience in real estate industry. Skills and requirements Graduate with 4+ years of experience in the same profile. Candidate must be presentable and have good communication skills. Preferred only Real Estate Industry with the experience of residential/ commercial project. Solid written and verbal communication skills. Working knowledge of MS office and advance Excel. An ability to manage marketing projects end-to-end. Interested candidates can share their resume at 7838666936.

About the team : Paytm is looking for an enthusiastic and results-driven State Head to expand our presence in the Electronic Data Capture (EDC) and Point-of-Sale (POS) solutions market. Location : Gurugram Reporting Matrix : The role will report to the Regional Head and will have a team size of +200 ASMs/executives. About the Role : As a State Head for our EDC/POS business, you will be a key driver of our growth in Gurugram. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration. Key Responsibilities : 1. Leadership & Team Management (The "Coach" & "Motivator") : Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges. 2. Market Expansion : Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions. 3. Client Relationship Management : Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction. 4. Sales Target Achievement : Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation. 5. Product Expertise : Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends. 6. Sales Cycle Management : Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure. 7. Market Intelligence : Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings. 8. Reporting & Analysis : Provide accurate sales forecasts, activity reports, and market insights to the leadership team. 9. Cross-functional Collaboration : Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery. What We're Looking For : * Experience : 10+ years of progressive sales experience, with a significant portion in EDC/POS sales, payment solutions, banking, FinTech, or merchant acquisition. * Domain Knowledge : Strong understanding of payment ecosystems, card present transactions, different types of POS devices (mPOS, smart POS), payment gateways, and merchant challenges. * Proven Track Record : Demonstrated ability to consistently achieve and exceed sales targets in a competitive market. * Hunter Mentality : Proactive, self-starter with a strong drive for new business acquisition. * Communication & Negotiation : Excellent verbal and written communication, presentation, and negotiation skills. * Relationship Building : Proven ability to build rapport and trust with diverse business owners and decision-makers. * Problem-Solving : Strong analytical and problem-solving skills, with the ability to identify merchant needs and propose effective solutions. * Tech Savvy : Comfortable with CRM tools (e.g., Salesforce, HubSpot), sales reporting, and general business software. * Education : MBA/PGDM degree in Business, Marketing, or a related field (or equivalent practical experience). * Travel : Willingness to travel extensively within the assigned territory.

Role & responsibilities : Client Relationship Management: Build and maintain strong relationships with clients, addressing their queries and concerns from booking formalities to possession. Act as the primary point of contact for client communications post-sales. Post-Sales Activities: Handle the entire CRM lifecycle, including demand letters, other post-sales processes. Manage collections, ensuring timely and accurate payments from clients. Monitor and resolve client-related issues in collaboration with the accounts team. Demand Raising & Collections: Generate and send demand letters to clients as per the payment schedule. Ensure timely collection of payments and meet monthly, quarterly, and annual collection targets for both individual and project goals. Reconcile accounts and address discrepancies in collaboration with the accounts department. Documentation & Compliance: Verify client-related documents before execution to ensure accuracy and compliance with company policies. Keep track of outstanding payments and follow up with clients to maintain collections efficiency. Reporting & Analytics : Prepare and present various reports (daily, weekly, quarterly, and monthly) to track CRM activities and payment status. Analyse data to improve customer experience and streamline processes. Ensure timely followups with the internal and external clients to ensure timely execution of CRMcampaign deliverables and related action items. Maintain Current data within the organizations digital assets including ERPs and other productivity tools. Preferred candidate profile Experience : 5+ years in CRM, realestate. Communication Skills : Excellent stakeholder engagement, presentation, and writing abilities for cross-team collaboration.

About the team : Paytm is looking for an enthusiastic and results-driven Area Sales Manager to expand our presence in the Electronic Data Capture (EDC) and Point-of-Sale (POS) solutions market. Location : Hyderabad Reporting Matrix : The role will report to the State Head and will have 8-10 Team Leaders as direct reports and 100-120 field executives as indirect reports. About the Role : As an Area Sales Manager for our EDC/POS business, you will be a key driver of our growth in Hyderabad. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration. Key Responsibilities : 1. Leadership & Team Management (The "Coach" & "Motivator") : Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges. 2. Market Expansion : Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions. 3. Client Relationship Management : Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction. 4. Sales Target Achievement : Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation. 5. Product Expertise : Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends. 6. Sales Cycle Management : Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure. 7. Market Intelligence : Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings. 8. Reporting & Analysis : Provide accurate sales forecasts, activity reports, and market insights to the leadership team. 9. Cross-functional Collaboration : Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery. What We're Looking For : * Experience : 7+ years of progressive sales experience, with a significant portion in EDC/POS sales, payment solutions, banking, FinTech, or merchant acquisition. * Domain Knowledge : Strong understanding of payment ecosystems, card present transactions, different types of POS devices (mPOS, smart POS), payment gateways, and merchant challenges. * Proven Track Record : Demonstrated ability to consistently achieve and exceed sales targets in a competitive market. * Hunter Mentality : Proactive, self-starter with a strong drive for new business acquisition. * Communication & Negotiation : Excellent verbal and written communication, presentation, and negotiation skills. * Relationship Building : Proven ability to build rapport and trust with diverse business owners and decision-makers. * Problem-Solving : Strong analytical and problem-solving skills, with the ability to identify merchant needs and propose effective solutions. * Tech Savvy : Comfortable with CRM tools (e.g., Salesforce, HubSpot), sales reporting, and general business software. * Education : Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience). * Travel : Willingness to travel extensively within the assigned territory.

About the team : Paytm is looking for an enthusiastic and results-driven State Head to expand our presence in the Electronic Data Capture (EDC) and Point-of-Sale (POS) solutions market Reporting Matrix : The role will report to the Regional Head and will have a team size of +200 ASMs/executives. About the Role : As a State Head for our EDC/POS business, you will be a key driver of our growth in Chandigarh. You will be responsible for building strong relationships with merchants, understanding their payment needs, and providing tailored EDC/POS solutions that help their businesses thrive. This role requires a blend of strategic thinking, hands-on sales execution, and team collaboration. Key Responsibilities : 1. Leadership & Team Management (The "Coach" & "Motivator") : Identifying and attracting sales talent, especially important in regions with high attrition or rapid expansion. Inspiring, guiding, and empowering a team of sales executives/representatives to achieve their individual and collective targets. Fostering a positive and high-performance sales culture. Developing the skills of individual team members, providing constructive feedback, and helping them overcome challenges. 2. Market Expansion : Identify and develop new business opportunities within your assigned territory, focusing on the acquisition of new merchants for EDC/POS terminals and related payment solutions. 3. Client Relationship Management : Build and maintain strong, long-lasting relationships with merchants, understanding their evolving payment needs and ensuring high levels of customer satisfaction. 4. Sales Target Achievement : Consistently meet and exceed individual and team sales targets for EDC/POS activations, transaction volumes, and revenue generation. 5. Product Expertise : Become a subject matter expert on our full suite of EDC/POS terminals, payment gateways, value-added services, and industry trends. 6. Sales Cycle Management : Manage the entire sales cycle from lead generation, prospecting, qualification, proposal presentation, negotiation, to deal closure. 7. Market Intelligence : Gather market feedback, competitor activities, and industry trends to help refine sales strategies and product offerings. 8. Reporting & Analysis : Provide accurate sales forecasts, activity reports, and market insights to the leadership team. 9. Cross-functional Collaboration : Work closely with product, operations, and customer support teams to ensure seamless merchant onboarding and service delivery. What We're Looking For : * Experience : 10+ years of progressive sales experience, with a significant portion in EDC/POS sales, payment solutions, banking, FinTech, or merchant acquisition. * Domain Knowledge : Strong understanding of payment ecosystems, card present transactions, different types of POS devices (mPOS, smart POS), payment gateways, and merchant challenges. * Proven Track Record : Demonstrated ability to consistently achieve and exceed sales targets in a competitive market. * Hunter Mentality : Proactive, self-starter with a strong drive for new business acquisition. * Communication & Negotiation : Excellent verbal and written communication, presentation, and negotiation skills. * Relationship Building : Proven ability to build rapport and trust with diverse business owners and decision-makers. * Problem-Solving : Strong analytical and problem-solving skills, with the ability to identify merchant needs and propose effective solutions. * Tech Savvy : Comfortable with CRM tools (e.g., Salesforce, HubSpot), sales reporting, and general business software. * Education : MBA/PGDM degree in Business, Marketing, or a related field (or equivalent practical experience). * Travel : Willingness to travel extensively within the assigned territory.

Were seeking a highly motivated Partner Success Manager to join our Partner Success team. Key Responsibilities Act as the main point of contact for all our Partners and their first point of escalation Manage our Partners’ expectations and align them with our HR and Operations teams Work with account executives in charge of logistics and deliverables to our existing Partners Coordinate with our Chief Happiness Officer to ensure the continuous performance and delivery of engineering teams within timelines and with expected quality Ensure timely and quality reporting both internally and to our Partners Revise and optimise our internal processes, create documentation, tools, training sessions -- anything to improve on deliverables as a unit and better align our partners’ needs with our deliverables Your Profile 5+ years of experience in Customer Success and/or Account Management Experience reporting to C-level executives Ability to prioritise workload and meet tight deadlines, ability to deliver under pressure Excellent human relations skills and ability to assist and obtain the support of others Ability to manage multiple, ever-changing priorities and situations Excellent written and oral communication ENGLISH skills Excellent interpersonal skills are non-negotiable in this role Experience working in Agencies will be useful, especially if IT or HR driven Excellent organisational skills needed to manage over 10 accounts (and growing!) Ability to work well in a multicultural team

Key Responsibilities: Handle customer onboarding and manage end-to-end post-sales communication. Coordinate with internal departments (Sales, Accounts, Legal, Projects) for timely resolution of customer queries. Maintain and update customer records in the CRM system. Oversee the documentation process agreement drafting, registration, possession letters, etc. Follow up with clients for payments, demand letters, and milestone-based collections. Schedule and coordinate handovers, site visits, and possession-related activities. Manage customer escalations and provide timely resolutions. Ensure a smooth and professional customer journey throughout the lifecycle. Requirements: Bachelors degree in any discipline 2+ years of CRM experience in the real estate sector is mandatory. Strong communication, interpersonal, and problem-solving skills. Proficiency in MS Office and real estate CRM tools (e.g., Salesforce, Zoho, Farvision, etc.). Attention to detail with a customer-first mindset. Ability to multitask and meet deadlines. Preferred Skills: Knowledge of RERA guidelines and documentation processes. Familiarity with construction milestones and real estate possession procedures.

To manage and support export sales operations, ensure timely dispatch and payment collection, identify new international business opportunities, and coordinate efficiently with internal departments and global partners to drive business growth Required Candidate profile Export Sales Data Analysis & Audit Payment Follow-up & Coordination Customer & Market Development Order Processing & Shipment Management Product & Market Expansion Export Document Post-Sales & Report