Portfolio Manager

Job Title

Location

BU/Function

About the Role:

Job Responsibilities:

As a Portfolio Manager, we expect the following things from you:

• Understand all aspects of Debit Card product & Direct Banking Channels, Regulations, Business process and service delivery to a customer.

• Portfolio Management & Activation -

  Drive debit card activation and usage across customer segments; Monitor and improve card performance metrics including activation rates and customer engagement.

• Mandate Registration & Campaign Execution -

  Oversee card mandate registration processes (e.g., e-mandates); Plan and execute mandate and activation campaigns in collaboration with marketing and analytics teams.
• Coordinate with internal stakeholders like SDG, IT, Compliance, Legal, Process, Operations etc for driving activation and card SI/Mandate
• Prepare monthly/Quarterly dashboards and insights for senior management
• Manage Product marketing of the live product via Push, email & SMS and owned and paid media.
• Working knowledge of AI-ML/SQL, databases (MS Access) along with MS office for day–to-day analysis and tracking.

• Partner Coordination -

  Liaise with network partners (Visa, Mastercard, RuPay), processors for capability enhancements, campaign support, and issue resolution.

• Billing Analysis -

  Analyse network billing reports to ensure accuracy and identify cost optimization opportunities.

• Regulatory Reporting & Compliance -

  Ensure that all product processes & policies are compliant with internal and external regulations and standards.
• Prepare and submit periodic reports to regulatory bodies (e.g., RBI) in a timely and accurate manner.
• Long term vision – Ability to construct a vision basis long term customer and business needs, and strong oral/written communication skills to articulate the same in a compelling manner.

Education and Work Experience Requirements:

*Experience - Experience in managing debit card product or portfolio is required

*Proficiency with MS Excel and MS PowerPoint is required

Desired Behavioral / Functional Traits

• Proven track record in banking & financial industry with experience in debit card product & portfolio management
• Strong business acumen & communication skill
• Sharp analytical orientation
• Ability to effectively engage with senior stakeholders

Key Stakeholders (Internal / External) –

Internal

External