Payroll Specialist

Position Title

Function/Group

Country

Pay Grade

Job Type

Role Reports To

Geographical Scope

Percentage Of Travel Required

Job Overview

• Administers assigned components of payroll processing to ensure completeness, accuracy and timeliness of payments for countries supported
• Liaises with Payroll Vendor, HR, and Finance team members
• Delivers service excellence to employees, managers and HR professionals
  

Payroll Processing

• Performs the day to day payroll processing activities including payroll inputs
• Analyze and prioritizes incoming work to ensure data is processed by the cut-off date
• Audits payroll and time and labor data and corrects data as necessary
• Produces timely and accurate gross to net processing and pay distribution
• Participate in year-end expat remuneration audits, including resolving reconciling items related to processing
• Provides level 2 inquiry payroll support and provides applicable guidance
• Process Garnishments, Court and Child Support orders
• Responsible for calculating and collecting overpayments; monitor internal collections process
• Accountable for the transactional process work and data entry, ongoing HR process harmonization/improvement
• Responsible for effective and efficient delivery of Payroll across network – deliver SLA’s (service level agreement’s), KPIs (Key Performance Indicators), metrics/measures
• Effectively communicate with diverse Stakeholders
• Provide timely updates to Stakeholders and proactively resolve issues
• Demonstrate a high level of customer orientation towards stakeholders
• Build a trusting and effective relationship with payroll vendors / partners
• Support the queries/requests regarding payroll
  

Reporting & MIS

• Ownership of the end to end payroll processing of all supported markets
• Creation of Monthly / quarterly PPT decks for payroll service review calls
• Dashboard updation
• Responsible for all reporting and reconciliations, Payroll tax updates, including the oversight of all year-end activities with vendor
• Update of Payroll KPI reports on time and correctly as soon as payroll is over
• Supporting Audit and other adhoc reporting requirements
• Testing – provide support for Testing (initial and any ongoing)
  

Strategies

• Be the go-to person for information and guidance on payroll processes
• Maintain and update related process documentations for training and business continuity
• Drive process improvement through Continuous Improvement tools
• Identify & share best practices across other teams, internal and external stakeholders
• Identify and leverage HMM opportunities
• Perform activities with metrics focus
• Automate processes and adopt technology where needed
  

Minimum Degree Requirements

Preferred Degree Requirements

Preferred Major Area Of Study

Required Professional Certifications

Experience

3 – 5 Years Of US Payroll Experience Preferred

3 – 5 Years Customer Service Experience Preferred

• Ability to partner with peers and project team members and demonstrate collaborative and effective teamwork
• Ability to work cross-functionally and learn quickly
• Ability and willingness to adapt to a dynamic set of standards and tools
• Ability to function as a creative self-starter and to work independently
• Knowledge of technical systems preferred (Workday, SaaS and other)
• Strong prioritization & time management skills
• Multitasking is must
  

• Integrity and Candor
• Challenge and Question with Courage
• High level of collaboration
• Drives results by building high-trust relationships at all levels
• Navigates the organization and understands the complexity of a global services group
• Strong communication skills to both a technical and non-technical audience
• Ability to execute technological change and process improvements
• Flexibility to handle changing work demands
• Attentive listening skills and attention to detail are necessary to be effective in this role