Payments Product Manager

About Roarbank

Roarbank is a digital banking platform launched by Unity SFB in cooperation with Fintech Farm, a global neobanking technology provider, in early 2025. Our mission is to become a leading consumer digital bank in India by delivering an outstanding user experience and robust banking solutions.

About Fintech Farm

We are a UK-based fintech company creating successful neobanks in emerging markets through partnerships with local traditional banks. We have launched and scaled operations in three countries so far and aim to reach 50+ markets with 100 million+ customers.

Your role

As a Product Manager in the payments domain, you will leverage your knowledge of payment systems, banking products, and customer behaviour to develop and manage digital banking features tailored to the Indian market.

What You Will Be Doing:

• Launch and optimise payment products to drive company revenue (QR payments, P2P payments, bank transfers, mobile and utility bill payments, account funding, currency accounts, other payment-related features).
• Develop and implement product strategies, policies, and procedures in line with market trends and regulatory changes in India.
• Introduce long-term payment product roadmap, which focuses on customer excellence, product performance and maintenance needs.
• Conduct thorough product discovery and prioritisation based on business impact, support technology teams during refinement and delivery process.
• Collect and deliver technical requirements (APIs, product specs, etc.) from the partner bank and vendors to internal development teams.
• Create cash flow and accounting schemes for payment features, including reconciliation and settlement frameworks with banks and providers.
• Work cross-functionally with marketing, service operations, compliance and finance teams to ensure smooth product launches and iterations.
• Define key performance indicators, deliver regular management and regulatory reports on product performance and compliance.
• Establish partnerships and negotiate commercial terms with third-party providers (e.g. payment systems, fintech platforms, payment providers).
• Participate in major fintech industry events and represent the Product team in early talks with potential new partners.
• Use data analytics to optimise product performance and make evidence-based decisions on features, pricing, and UX.

Who you are

• At least 5 years of product management experience within the payments domain, preferably in local payment services, fintech, or retail banking.
• Proven track record of scoping and delivering payment integrations, including QR payments, bill payments, other products (UPI, IMPS, NEFT, RTGS, BBPS).
• Experienced in working and negotiating with domestic regulators, banking partners, payment service providers, global and Indian payment schemes.
• Able to independently prioritise and lead product initiatives based on business impact, drive product expansion and revenue.
• Can coordinate projects with multiple internal stakeholders, including finance, engineering, compliance, design service operations, and marketing.
• Eager to consult senior management during major decision-making, with confidence to support or challenge proposed ideas.
• Feel comfortable with rapid business changes - have a passion for building customer-centric digital products, great adaptability, and a desire to learn fast.
• Disciplined and self-driven, focused on excellence and financial outcomes, constantly seeking new entrepreneurial challenges.
• Deep thinker, proficient in using analytical and productivity tools (e.g., Looker, DBeaver, Jira, Confluence, Miro, Google Workspace, Figma, ChatGPT).
• Effective communicator, can collaborate with technical and non-technical stakeholders (e.g., messengers, email, video calls, face-to-face meetings).
• Fluent in both English and Hindi.

What we are offering

• Opportunity to shape the future of digital banking in India
• Competitive compensation package
• Collaborative and dynamic work culture with a mission-driven team
• Autonomy to influence product decisions and roadmap execution