758 Organizational Development Jobs - Page 20

Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer. OR 4-year bachelors degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Assisting with Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Assisting with Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Assisting with Developing Training Program Plans and Budgets Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Assists with establishing guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Assisting with Managing Training Budgets Assists with the development of the Training budget as required. Assists with managing budget in alignment with Human Resources and property financial goals. Assists with managing department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We are seeking an enthusiastic learning and development partner for the Talent Strategy & Enablement team to educate and enhance the competencies of our employees. This position is an excellent fit for an enthusiastic, motivated, and self-starting individual looking for a fast-paced, dynamic, and challenging work environment. The role offers the opportunity to leverage your expertise in all aspects of technical training and writing. Candidates must develop extensive knowledge of our product offerings, processes, and customer goals. Must be a creative thinker, capable of learning and summarizing complex concepts and issues in a clear and interesting way. Must be able to build strong working relationships with the cross-functional teams/ product development areas of the company. Role, Responsibilities Build and shape the ongoing strategy and mission of training programs (with an opportunity to build programs from the ground up) Based on research and analysis, assess training needs and determine training objectives Execute virtual training sessions, webinars, workshops in groups or individually. Build and deliver content for online documentation, video tutorials, and knowledge base articles. Conduct content review based on student evaluations and provide recommendations for training material revisions. Determine overall effectiveness of training programs and make continuous improvements. Analyze internal organizational workflows and processes to identify process inefficiencies and areas for improvement. Essential Skills required Bachelors degree in a related field or equivalent experience 6+ years of proven experience as technical trainer or equivalent eDiscovery industry experience Certifications such as RCA, RCTP, Nuix Data Discovery Core, EnCE, and Brainspace Analyst are preferred. Experience in designing technical course content. Experience with software or technology services and related technologies Understanding of Agile best practices and delivery model Competency with MS Office Suite (Outlook, Word, Excel, PowerPoint) required. Competency with Articulate 360, Camtasia, Learning Management Systems (LMS) preferred. Work cross-functionally with SMEs in the Service Delivery and Product Development groups. Outstanding communication skills and comfortable speaking to crowds Self-motivated and effective in a fluid environment Able to work independently and as part of a team.

Urgently hiring for the position of Manager - TLD for a renowned real estate developer in Pune. The role focuses on handling the entire function of L & D, training, budgeting, ROI measurement, metrics, etc., along with some part of HR operations. Required Candidate profile Graduate/ Post graduate having 10+ years of experience in the training, learning, & development function with a background in HR opeartions/ generalist role. Should have excellent communication skills

Job Title: Head Human Resources Location: Gurugram, Haryana Reporting To: CEO / Managing Director Department: Human Resources Industry: Retail / Manufacturing / Services / Consulting Role Overview: We are looking for a strategic and dynamic HR Head to lead the Human Resource function across the organization. The incumbent will be responsible for aligning HR strategies with business goals, overseeing all HR operations, and building a high-performance, compliant, and employee-centric workplace. Key Responsibilities : HR Strategy & Planning Develop and execute HR strategies aligned with the companys mission and business plan. Drive organizational design, workforce planning, and culture-building initiatives. Talent Acquisition & Employer Branding Oversee recruitment strategy for all levels, especially leadership and critical roles. Work closely with the TA team to ensure cost-effective, timely, and quality hiring. Build employer branding across platforms like LinkedIn, campus, and internal referrals. Performance Management & L&D Design and implement performance appraisal systems (KRAs/OKRs-based). Drive learning & development programs across levels and functions. HR Operations & Compliance Oversee payroll, attendance, compliance, and HRMIS systems. Ensure adherence to labor laws, statutory regulations (PF, ESI, TDS, Shops Act, etc.). Employee Engagement & Relations Create an open and engaging workplace culture through communication, rewards, and feedback loops. Handle grievance redressal, disciplinary actions, and conflict management. HR Analytics & Reporting Maintain dashboards, HR KPIs, and provide insights for strategic decisions. • Present monthly and quarterly HR reports to leadership. Qualifications & Skills: MBA/PGDM in Human Resource Management or equivalent. 15+ years of experience in HR with at least 710 years in a leadership role. Strong exposure to end-to-end HR functions including recruitment, payroll, compliance, and PMS. Excellent leadership, communication, and stakeholder management skills. Tech-savvy with working knowledge of HRMS systems and tools. Preferred Industry Background: Retail, FMCG, Manufacturing, E-commerce, Hospitality, or Multi-location businesses. Can also drop your profile at sahil.pathi@v2kart.com / +91 98702 96850

We're looking for a strategic Human Resources Business Partner to collaborate with leadership, drive a high-performance culture, and foster employee engagement across our organization. Key Responsibilities Partner with leadership to drive a high-performance culture and foster employee engagement . Provide guidance on HR policies, practices, and compliance across various business units. Manage and resolve complex employee relations issues while ensuring legal compliance and consistency. Support change management initiatives and organizational restructuring efforts as needed. Act as a cultural ambassador and help drive core values across the organization. Qualifications Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree or MBA preferred). 810 years of progressive HR experience , including at least 2 years in a strategic HRBP or similar role. Strong business acumen with the ability to align HR strategies to business goals. Excellent interpersonal, coaching, and communication skills. Proficient in HRIS systems and data analysis tools (e.g., Workday, SAP, Excel). Knowledge of employment laws and best practices . Experience supporting a diverse, multi-location workforce is a plus. Preferred Attributes Ability to influence and build relationships across all levels of the organization. Comfortable working in a fast-paced, dynamic environment . Strong analytical and problem-solving abilities.

About the job: Key responsibilities: 1. Preparing reports, presentations, or briefing materials 2. Performing personal errands or tasks 3. Managing schedules and appointments Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,20,000 - 2,50,000 /year Experience: 1 year(s) Deadline: 2025-07-17 23:59:59 Other perks: Informal dress code Skills required: Time Management, Multitasking, Technical Analysis, Effective Communication and Organizational Development About Company: Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.

Job Title: Part-Time VP of HR (India Market Focus) Company: ClifyX Pvt. Ltd. Location: Remote / Part-Time Role Overview We are seeking a Part-Time VP of HR with direct reporting to our CEO. This strategic role focuses on establishing and scaling the HR function within the India market . If youve played a part in significant organizational headcount growth and are ready to contribute your expertise in a flexible capacity, we’d love to speak with you. Key Responsibilities HR Strategy & Growth Develop and implement HR policies that support rapid company growth. Drive strategies to achieve strong year-over-year headcount expansion, ideally 100%+ growth. Performance Management & KPI Design clear and actionable KPI frameworks for employees. Conduct periodic reviews, educate team members on performance metrics, and send monthly KPI updates. Lead increment discussions for employees not meeting their KPIs, ensuring fairness and consistency. Talent Acquisition & Negotiation Devise innovative hiring strategies to attract high-caliber talent in the India market. Negotiate compensation effectively to maintain competitive yet efficient salary structures. Culture & Employee ROI Foster a strong organizational culture that emphasizes innovation, engagement, and growth. Demonstrate measurable ROI on employees through retention, productivity, and engagement initiatives. Compliance & Policy Management Ensure all HR operations and policies comply with India’s labor laws and regulations. Streamline processes for maximum efficiency without compromising on compliance. Employer Branding Collaborate with leadership to build and promote ClifyX as an employer of choice. Implement strategies to enhance the company’s presence on professional networks and industry events. Ideal Candidate Profile Experience : Demonstrated success in a company with 100%+ annual growth (or 200%+ for certain periods). Skills & Expertise : Strong understanding of India HR laws , compliance, and cultural nuances. Proven ability to design KPI frameworks , track performance, and manage increment discussions. Excellent negotiation and talent acquisition skills. Strategic mindset with a hands-on approach to policy development and execution. Work Hours : Availability to work 4 hours per day . Additional : Preference for candidates open to showcasing ClifyX affiliation on LinkedIn. Retirees or seasoned professionals seeking part-time consulting engagements are strongly encouraged to apply. Why Join Us? Impactful Role : Shape and lead the HR function in a critical growth phase. Flexible Schedule : Work part-time with the freedom to manage your hours. Direct Influence : Report to the CEO and be a key player in strategic decisions. Growth Culture : We value innovation, initiative, and a passion for people.

We are looking for a high-potential HR professional with 8-9 years of experience to join us as HR Program Manager. This is a high-impact role ideal for someone who thrives in a fast-paced environment, can connect the dots across functions and is excited about shaping the future of HR. This role is designed for someone who combines strong HR acumen, program management capabilities and a strategic problem-solving mindset. Strategic Program Management Drive and manage HR-wide initiatives end-to-end. HR transformation, etc with strong planning, execution and follow-through People Analytics Dashboards Elevate HR dashboards and analytics. Help interpret data and bring insights that inform strategy and decision-making Market Research Strategic Insights Track external HR and talent trends, best practices, and innovations. Bring curated, forward-looking insights to the HR leadership Learning Support Partner with the Learning Leader to support learning program rollouts and follow-through on learning effectiveness and engagement metrics Internal Engagement: Act as a sounding board and connector across different HR workstreams; ensure alignment and momentum on high-priority efforts What we are looking for: 8-9 years of experience in progressive HR roles, ideally in fast paced, matrixed organizations Strong project and program management experience Excellent communication, stakeholder management and executive presence Comfort with data, can interpret, visualize and story-tell with HR metrics Strategic thinker with a bias for action and collaboration Exposure to LD or organizational development a plus Why This Role you'll gain end-to-end visibility into how HR drives business impact. This role is designed for someone who combines strong HR acumen, program management capabilities and a strategic problem-solving mindset

We are looking for a young and passionate person fresher (One who engaged in social activities in their college days) or who has at least 1 year work experience, preferably in the social sector to coordinate in the engagement of corporate volunteers in meaningful social activity. He/she will work with Corporates and also on Vidya Chetana Project. The task include: 1. Vidya Chetana: Vidya Chetana Scholarship Program, which aims to provide scholarship support to students with serious financial constraints to pursue College / Higher education. Promoting Vidya Chetana Program to needy children & communities, Help students get registered, Admission guidance for College and Course selections, Coordinate for Values & Volunteering workshops, Career Guidance sessions & Workshops on Soft Skills, 21 st Century Skills workshops, Support Employment readiness program for final year students. Engage with students to mould them into socially conscious citizens & inculcate volunteering as a way of life. 2. Corporate Volunteering: Proactively talking to corporates, understand their CSR and volunteering needs; propose suitable options. Interact with volunteer co-ordinators to understand, identify and document the various volunteering options available Coordinating with all verticals within YFS (Health, Education, Environment) to understand, identify and document the various volunteering options available Updating and Communicating the various volunteering options to the CSR team on regular basis Executing the volunteering activity with the corporate volunteers Conducting YFS orientation sessions to corporate employees during the volunteering activities Mobilizing additional volunteers if required for the volunteering activity Writing a report on the volunteering activities conducted Selection Criteria -

Company: Mercer Description: We are seeking a talented individual to join our Psychometric Consulting team at Mercer. This role will be based in Bangalore. This is a hybrid role that has a requirement of working at least three days a week in the office. Consultant Psychometric Consultant The candidate will be responsible for supporting the sales team for the business meets for psychometric assessments discussions. The candidate will be handling psychometric assessment deliveries including Assessment Development centers Independently. Support the sales team in engaging with key clients and stakeholders at a senior level, including CXOs, for discussions related to psychometric assessments and talent development solutions. Act as a trusted advisor, understanding and analyzing client requirements and providing solution-focused approaches that align with organizational objectives. Ensure effective client engagement by delivering impactful presentations and proposals that address client needs. Provide thought leadership and strategic insights to drive client success and foster long-term partnerships. Responsible for the delivery of psychometric assessments, including Assessment Development Centers, ensuring high-quality and impactful outcomes. Stay abreast of industry trends, research, and best practices related to psychometric assessments and talent development. Demonstrate expertise in the creation and implementation of psychometric tests, assessment methodologies, and evaluation frameworks. Act as a subject matter expert, providing guidance to the team and clients on the latest trends, innovations, and advancements in the field. Collaborate with the psychometric research team to contribute to product development and enhancements based on market insights and client feedback. Represent the organization as a thought leader, delivering keynote speeches, participating in panel discussions, and publishing articles in industry publications. Contribute to the development of whitepapers, case studies, and research papers to enhance the organization's reputation and market positioning. Provide insights and recommendations on market trends, competitive landscape, and potential business opportunities. Participate in high-level discussions and decision-making processes to shape the overall direction and growth of the organization Drive thought leadership initiatives by actively participating in impactful industry events, conferences, and forums. What you need to have: Should be a post-graduate in Psychology (preferably I/O Psychology, Applied Psychology or Organizational Behavior). PhD is an added edge. At least 5 years of experience in psychometric assessments consulting Excellent communication skills, strong executive presence, computer skills, analytical ability, customer centricity; Conversant in local language is an advantage Should be willing to do development and enhancement work whenever required. What makes you stand out: Excellent communication skills, strong executive presence, computer skills, analytical ability, customer centricity. Conversant in local language is an advantage. Should be willing to do development and enhancement work whenever required. Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Mercer, a business ofMarsh McLennan (NYSEMMC),is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomesfor their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Mercer Assessments business, one of the fastest-growing verticals within the Mercer brand, is a leading global provider of talent measurement and assessment solutions. As part of Mercer, the worlds largest HR consulting firm and a wholly owned subsidiary of Marsh McLennanwe are dedicated to delivering talent foresight that empowers organizations to make informed, critical people decisions. Leveraging a robust, cloud-based assessment platform, Mercer Assessments partners with over 6,000 corporations, 31 sector skill councils, government agencies, and more than 700 educational institutions across 140 countries. Our mission is to help organizations build high-performing teams through effective talent acquisition, development, and workforce transformation strategies. Our research-backed assessments, advanced technology, and comprehensive analytics deliver transformative outcomes for both clients and their employees. We specialize in designing tailored assessment solutions across the employee lifecycle, including pre-hire evaluations, skills assessments, training and development, certification exams, competitions and more. At Mercer Assessments, we are committed to enhancing the way organizations identify, assess, and develop talent. By providing actionable talent foresight, we enable our clients to anticipate future workforce needs and make strategic decisions that drive sustainable growth and innovation Mercer, a business of Marsh McLennan (NYSEMMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Job Title: Head of Human Resources Location: Pune, India (On-site, HQ) Company: Brotomotiv Car Detailing and Bodyshop Industry: Automotive | FOFO Franchise Model | Premium Car Care About Brotomotiv Brotomotiv is a high-performance automotive bodyshop and detailing center based in Pune, India, known nationwide for its unmatched service quality, precision-driven processes, and a massive social media presence. We are rapidly expanding our footprint across India through a FOFO (Franchise-Owned, Franchise-Operated) model scaling our brand without compromising on the operational standards weve built our name on. As we scale, we’re looking for a seasoned Head of HR who brings deep expertise, sharp instincts, and rock-solid execution to lead our human capital strategy and execution across India. Role Overview As the Head of HR , you will be responsible for shaping and executing the HR strategy for Brotomotiv across all locations while being rooted at our HQ in Pune. You will play a pivotal role in managing recruitment, training, compliance, organizational development, and culture across our expanding franchise network. This is a senior leadership position, and we’re looking for someone who thrives in a high-growth, high-standard environment and knows how to build HR systems from the ground up. Key Responsibilities 1. Talent Acquisition & Workforce Planning Design and implement recruitment strategies to attract skilled technicians, customer support teams, and leadership roles across franchises. Build talent pipelines across cities and streamline the hiring process for both core and franchise teams. Set up scalable hiring SOPs and help franchise owners align to our recruitment benchmarks. 2. Compliance & Labor Law Governance Ensure 100% compliance with all statutory, legal, and labor-related requirements across multiple states. Draft and maintain HR policies, contracts, and regulatory documentation in alignment with Brotomotiv’s operational standards. Conduct periodic HR audits to monitor compliance at franchise locations. 3. People Strategy & Organizational Development Build the organizational structure and workflows that support our FOFO expansion model. Set up KPIs, appraisal systems, and career progression plans across all levels of the workforce. Work closely with top leadership to define and nurture Brotomotiv’s internal culture. 4. Training & Performance Management Create skill-mapping frameworks and training programs for both technical and non-technical roles. Drive onboarding, continuous development, and leadership training initiatives to maintain service consistency. Introduce a performance management system that’s fair, data-driven, and encourages high standards. 5. Employee Relations & Engagement Be a trusted advisor to both leadership and employees, ensuring a healthy, transparent, and growth-oriented work culture. Handle conflict resolution, grievance redressal, and disciplinary processes with sensitivity and clarity. Strategize internal communication and employee satisfaction programs. 6. HR Systems & Data Implement HR tech tools to streamline attendance, payroll, employee records, and performance metrics. Monitor key HR analytics and use data to continuously improve operations, productivity, and satisfaction levels. Ideal Candidate Profile Experience & Background 10+ years of progressive HR experience, with at least 3-5 years in a leadership or strategic HR role. Experience working in multi-location or franchise-led operations (automotive, retail, service sectors preferred). Proven track record of building HR systems and teams from scratch in a scaling business environment. Skills & Traits Deep knowledge of Indian labor laws and multi-state HR compliance. Strong leadership, communication, and stakeholder management skills. High accountability, hands-on problem-solving approach, and ability to work under pressure. Proficiency in HR software and systems; comfort with data-driven decision-making. Excellent interpersonal skills with the ability to navigate diverse teams. Education Masters degree in HR. Certifications in labor law, compliance, or strategic HR are a plus. Why Join Brotomotiv? Join one of India’s most exciting automotive brands with a bold vision for nationwide expansion. Be part of a performance-driven, innovative, and quality-obsessed leadership team. Shape the future of a premium car care brand and help set HR standards for a national FOFO rollout. Competitive compensation, high ownership, and long-term career growth. To Apply Send your resume and a brief cover letter explaining your experience and what excites you about working with Brotomotiv to [hr@brotomotiv.in] .

The Associate, HR Shared Service, working under close supervision, is responsible for supporting the administration of resolutions to HR issues, including employee inquiries, benefits administration, onboarding, offboarding, compliance, and employee data management, with diligence and consistency in a timely manner. The role supports the administration of company policies and procedures related to HR operational day-to-day tasks such as managing HR data, specifically pertaining to employee data, assignment changes, Oracle records, and staffing compliance. The role also supports the maintenance of accurate and confidential records and data related to HR matters. Education: Bachelor s Degree or Master s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience. Experience: 2-3 years of experience in Power Tools - Power BI, Power Apps, Power Automation, Data tool : qliksense, Alteryx extracting raw data from various HR Systems, transforming it into usable formats Use Power tools to simplify and automate Implement data quality checks and validation rules to ensure data accuracy and minimize manual intervention. Knowledge on Pega would be an added advantage Licenses and Certifications: Certified Human Resource Professional (CHRP) (Preferred) SHRM Certified Professional (Preferred) Work Requirements: Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment. This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically. Manage incoming calls and service request tickets and respond to employee or people leader inquiries. Supports in preparing the administrative documents for the resolution of HR issues, including employee inquiries, benefits administration, onboarding, offboarding, compliance, and employee data management, with consistency in a timely manner in compliance with laws and established company policies. Provides hiring and staffing support, including handling job posting requests, compensation approval requests, offer letter preparation, organization announcements, etc. Identifies roadblocks to task completion and effectively brings them to management for resolution. Supports in monitoring the HR Shared Service KPIs such as first contact resolution rate, employee satisfaction score, the accuracy of employee data, etc. , to ensure effective experiences by recording data as per specified formats. Assists in ensuring proper preparation of materials to process HR subfunctions across the lifecycle, including employee onboarding, benefits administration, interview scheduling, onboarding, and resolving employee inquiries. Maintains a record of associated timelines for these tasks to ensure efficiency and adherence to established processes. Supports in assisting other HR functions with transactions related to payroll, offer requests, employee onboarding, data maintenance, and HR data reporting. Supports in managing rigorous data management practices, specifically related to employee data/assignment changes, Oracle records, and staffing compliance, as per established policies, and procedures in compliance with relevant legislation, leading to the organizational objective of delivering efficient and effective HR services. Supports solving routine problems and continuously improves customer experience, ensuring a positive and efficient interaction with HR services. Assists with the maintenance of accurate and confidential records and data that are essential for compliance with relevant laws, regulations, and company policies. Assists with internal communications, including email communications and internal web postings, to disseminate essential HR-related information. Supports with the maintenance of a compliance library for the HR Shared Service team. Develops awareness of various internal and external learning resources, staying up to date with HR best practices and industry trends.

We are seeking a dynamic and experienced professional to lead and manage the organization's training and development initiatives. The ideal candidate will be responsible for identifying training needs, designing and delivering impactful learning programs, and fostering a culture of continuous improvement. The role requires strong leadership, a strategic mindset, and proficiency in modern training tools and methodologies. Key Responsibilities Conduct training needs analysis and implement structured annual training calendars. Lead induction and onboarding sessions to ensure clarity on company policies and procedures. Design and execute leadership development programs to build managerial and decision-making capabilities. Deliver technical and functional training sessions in alignment with industry standards and company goals. Evaluate training effectiveness and align programs with evolving business objectives. Manage relationships with external training vendors and establish partnerships for specialized learning needs. Implement mentorship frameworks to promote knowledge transfer and professional development across teams. Required Qualifications & Skills Bachelor's or Masters degree in Management, HRD Psychology, Engineering, Organizational Development, or Education. Minimum of 4 years experience in training and development, preferably in engineering, electronics, or automobile industries. In-depth understanding of training methodologies, leadership models, and engineering workflows. Proficient in using Learning Management Systems (LMS) and other training technology platforms. Strong analytical, problem-solving, and decision-making skills. Excellent communication, presentation, and organizational abilities. Key Personal Attributes Proven leadership with the ability to inspire, motivate, and engage teams. Strong multitasking skills with a structured and result-oriented approach. High adaptability and resilience under pressure; ability to thrive in fast-paced environments.

Job Role: We are looking for a dynamic HR professional, who has expertise in designing & delivering leadership training programs & individual development programs. Essential Duties and Responsibilities: 1. Conduct new & first time manager leadership programs in online & classroom mode. 2. Conduct capsule leadership programs for existing leaders in online & classroom mode. 3. Design & develop email nuggets & self learning courses for existing leaders. 4. Design & develop training content as per the requirement. 5. Conduct thorough training need identifications through online forms & focused group discussions. 6. Ensure effectiveness of the programs. Required Skill Requirements: 1. Overall 7-10 Years of experience, 2 to 3 years of experience in designing & delivering leadership development programs. 2. Extensive knowledge on designing & developing training programs around leadership & capability. 3. Dynamic professional with excellent interpersonal skills and an enterprising style of work. 4. Desired Traits: Self-starter, proactive, quick & adaptive with excellent interpersonal & communication Skills. 5. Exposure on Learning Management System & psychometric assessment would be an added advantage.

Mission The Learning and Development Manager (Global) is responsible for designing, implementing, and overseeing learning and development, diversity and inclusion and engagement strategy and programs. This role plays a crucial role in identifying training needs, developing training strategies, and executing initiatives to enhance the skills and knowledge of employees in line with business goals and missions. Responsibilities: Develop and implement effective long-term and short-term learning and development programs that align with the organizations goals and objectives; conduct comprehensive assessments to identify training needs and skills gaps across different departments and levels of the organization; assess the effectiveness of training programs through evaluation methods such as surveys, assessments, and feedback to continuously improve the quality and impact of learning initiatives. Deliver training sessions or coordinate with internal or external trainers to ensure effective delivery of training programs; collaborate with key stakeholders, including department heads, managers, and subject matter experts, to identify internal trainers systematically for capturing and sharing internal knowledge and skills; promote internal train the trainer programs. Develop and implement a comprehensive employee engagement strategy that aligns with the organizations goals and values; develop initiatives and programs to increase employee satisfaction and retention, including conducting surveys, analyzing data, and implementing action plans based on feedback; establish mechanisms for collecting and analyzing employee feedback, such as engagement surveys, focus groups, or one-on-one meetings, and provide recommendations for improvement. Support diversity and inclusion initiatives, ensuring that all employees feel valued, respected, and included in the workplace; develop and revise policies and procedures to promote diversity, equity, and inclusion throughout the organization; design and deliver diversity and inclusion training programs to raise awareness, increase understanding, and promote inclusive behaviors among employees at all levels; ensure compliance with relevant diversity and inclusion legislation, regulations, and reporting requirements. Provide active support to identify and develop high-potential employees for future leadership positions through succession planning programs; identify learning and development needs, design and implement programs to enhance employee skills and competencies, and support career development plans; create and implement leadership development programs to cultivate and nurture leadership capabilities within the organization; collaborate with the recruitment team to develop effective recruitment and selection strategies to attract top talent and build talent pipeline. Establish key performance indicators (KPIs) and metrics to measure and track learning and development progress; analyze talent data to identify trends, patterns, and insights to influence talent management strategies and decision-making. Requirements Requires ten (10) - fifteen (15) years of experience in learning and development including experience as a trainer, facilitator, or learning specialist designing and delivering training programs for employees across multiple geographies and countries. Have atleast two (2) - three (3) years of experience in leading the learning & development function for a multinational organization with exposure to diverse cultures and countries. Requires Masters degree in human resources, Organizational Development, Psychology or a related field. Proven experience in conceptualizing, designing and deploying developmental programs across hierarchy of an organization in a complex and dynamic, fast-paced multi-site multicultural work environment. Strong knowledge of instructional design principles and adult learning methodologies. Excellent communication and presentation skills, with the ability to engage and inspire learners. Project management skills to plan, execute, and monitor multiple training initiatives. Proficiency in Microsoft Office. Proficiency in learning management systems and e-learning platforms. Analytical mindset to assess training effectiveness and make data-driven decisions. Ability to build relationships and collaborate effectively with stakeholders at all levels of the organization. Strong organizational skills with attention to detail and the ability to prioritize tasks effectively.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you a full-cycle learning professional with proven experience delivering innovative learning solutionsAre you excited by invention and innovationDo you thrive in bringing technology solutions to customers to grow and evolve their businessesDo you grow and lead through ambiguity Our Just Walk Out technology Global Education team is seeking an innovative, analytical, and full cycle Learning Program Manager to define, build and implement game-changing, just-in-time learning solutions at scale. Our mission is to be Earths most innovative and accessible knowledge provider helping Just Walk Out technology internal and external partners unlock the future of retail. We deliver world-class, scalable knowledge solutions that simplify even the most complex concepts. Our solutions provide users actionable insights at their moment of need, and boost performance to reach KPI targets. In partnership with the Sr. Manager, and your Global Customer Education peers, you will deliver innovative, scalable knowledge solutions to support our Just Walk Out customers in achieving their business priorities. You will define business and end-user learning requirements, and partner with technology experts internal and external to deploy embedded learning capabilities to our diverse audiences. You will collaborate with subject matter experts to design and maintain knowledge resources which enable moment of need self-service knowledge acquisition and which drive measurable performance impact. You will ensure solutions support friction-free access through all needed media (Guided workflows, AR, VR, and other digital learning) and tools (3P tools, phones, tablets, computers). A day in the life You rigorously evaluate, recommend, design, develop and implement globally scalable learning solutions which drive measurable performance outcomes and solve for targeted performance gaps through advanced use of learning technology. (e.g. including AR, VR, AI, xAPI). You consult with cross-organizational peers and external customers to evaluate performance needs, and demonstrate experience-based high judgement to recommend the appropriate, bar-raising solutions. You Earn Trust with stakeholders to construct and prioritize forward-looking development roadmaps which optimize development capacity and maximize deliverables in a defined period. Your solutions measurably enable customers to achieve targeted business impact outcomes, and integrate seamlessly with tech solutions and operational processes. You use a combination of voice of customer feedback to validate real-world efficacy and objective business data to continuously improve solutions. You proactively maintain working knowledge of the most up to date learning tools, technology and approaches to deliver simplified learning experiences and ensure 3P Customer success in operationalizing our technology. You thrive in a fast-paced, ambiguous environment and operate with a high sense of urgency to deliver results on time and on target. Up to 25% travel may be required About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience Experience defining program requirements and using data and metrics to determine improvements Bachelors degree 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Masters degree in instructional design, business, operations, human resources, adult education, organizational development, or related field. PMP Experience solving for knowledge and performance needs in a physical retail environment. Experience designing and delivering central knowledge bases and in-application learning solutions. Experience developing solutions using the latest industry trends (AI, VR, AR). Experience using Learning Record Store (SRS) and xAPI technologies to surface KPIs and visualize data for impact analysis. Experience authoring with HTML, CSS, and/or web publication tools, web architecture, usability, UX and UI design. Experience building systems and process technical requirement specifications. Experience using API and scripting for tool integration. Experience owning program strategy, end to end delivery, and communicating results to senior leadership. Experience with business and human performance needs consulting, in order to build compelling user knowledge and skills requirement specifications. Experience designing, developing and driving adoption of innovative, scalable knowledge and performance support solutions, from scratch to global audiences. Experience developing blended and multi-media solutions with diverse authoring tools (e.g., Articulate Storyline and 360, MadCap Flare, Adobe Creative Suite, Figma)

Job Title: HR Placement Coordinator Company: BTree Systems Location: Chennai, Perungudi Job Type: Full-Time Experience: 02 Years Industry: Education & Training About Us: BTree Systems is a leading training and development company committed to bridging the gap between skill and opportunity. We offer industry-relevant training programs and strive to place our learners in top companies by providing strong placement support. Job Description: We are looking for a dynamic HR Placement Coordinator to manage and support the end-to-end placement activities for our trainees. The ideal candidate should be proactive, organized, and possess strong communication skills to interact with students and corporate clients effectively. Roles and Responsibilities: Coordinate with students and trainers to understand placement needs and skillsets. Build and maintain strong relationships with hiring partners and HRs from various companies. Share student profiles and resumes with hiring companies and follow up for feedback. Schedule interviews, pre-placement sessions, and placement drives. Track placement progress and prepare weekly/monthly reports. Support students with resume preparation, mock interviews, and job readiness. Maintain a database of students, placed candidates, and corporate contacts. Skills Required: Excellent communication and interpersonal skills Good understanding of recruitment and hiring processes Proficiency in MS Office (Excel, Word, PPT) Ability to multitask and handle pressure Strong coordination and follow-up skills

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earths most customer-centric company to build a place where people can come to find and discover anything they might want to buy online. Amazons Finance Operations, Accounting Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Sr. Program manager to support project requirements and implementation in FOAA Program management organization (PMO). FOAA PMO drives scale and productivity for FOAA by optimizing and automating processes. The key inputs driven by PMO team are i) Driving large scale automation programs by partnering with Amazon Tech teams, Accounting, Finance Operations (FinOps) and FOAA users, ii) Accelerating business process re-engineering and lean six sigma culture in FOAA to transform FOAA processes by driving efficiencies and controllership and iii) Streamlining FOAA engagement with external teams to ensure project and change management initiatives are optimized for FOAA. In this role, you will develop and drive transformational financial initiatives along with a cross-functional team of senior financial analysts, business intelligence engineers, and process/project managers. You will have opportunities to solve significant business problems through process re-engineering and innovative technology. You will also work on strategic projects to define and create brand new processes that have not done before. You will work with exceptionally talented, bright, and driven people who believe partnership is critical to customer success. This is a chance to work hard driving financial transformation activities across FOAA s three shared service centers in Costa Rica, China and India. The successful candidate must be able to think strategically, perform dive deep analytics on existing processes, identify re-engineering activities, and drive enterprise level new technology delivery. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be both strategic and analytical in their support of new initiatives. The candidate must have the aptitude to incorporate new approaches and methodologies that are grounded in data-based recommendations. This role also has regular interaction with senior leaders and therefore requires good interpersonal and communication skills. 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

The Associate, HR Shared Service, working under close supervision, is responsible for supporting the administration of resolutions to HR issues, including employee inquiries, benefits administration, onboarding, offboarding, compliance, and employee data management, with diligence and consistency in a timely manner. The role supports the administration of company policies and procedures related to HR operational day-to-day tasks such as managing HR data, specifically pertaining to employee data, assignment changes, Oracle records, and staffing compliance. The role also supports the maintenance of accurate and confidential records and data related to HR matters. Education: Bachelor s Degree or Master s Degree (preferred) in Human Resources, Organizational Development, or any other related discipline or commensurate work experience. Experience: 2-3 years of experience in Power Tools - Power BI, Power Apps, Power Automation, Data tool : qliksense, Alteryx extracting raw data from various HR Systems, transforming it into usable formats Use Power tools to simplify and automate Implement data quality checks and validation rules to ensure data accuracy and minimize manual intervention. Knowledge on Pega would be an added advantage Licenses and Certifications: Certified Human Resource Professional (CHRP) (Preferred) SHRM Certified Professional (Preferred) Work Requirements: Involves occasional (defined as one-third or less of the time) lifting of no more than 10 pounds at a time. Work is performed primarily in a seated position and entails no significant stooping, standing, climbing, walking, etc. Many sedentary jobs require good use of the hands and fingers for repetitive hand-finger actions. Working conditions occur within low to moderate noise levels related to the use of standard office or classroom equipment. This description outlines the general nature and scope of work typically performed in this job. It is not intended to be an exhaustive list of all duties, responsibilities, knowledge, skills, work requirements, etc. It may vary slightly based on business or geographic needs and is subject to being reviewed and updated periodically. Manage incoming calls and service request tickets and respond to employee or people leader inquiries. Supports in preparing the administrative documents for the resolution of HR issues, including employee inquiries, benefits administration, onboarding, offboarding, compliance, and employee data management, with consistency in a timely manner in compliance with laws and established company policies. Provides hiring and staffing support, including handling job posting requests, compensation approval requests, offer letter preparation, organization announcements, etc. Identifies roadblocks to task completion and effectively brings them to management for resolution. Supports in monitoring the HR Shared Service KPIs such as first contact resolution rate, employee satisfaction score, the accuracy of employee data, etc., to ensure effective experiences by recording data as per specified formats. Assists in ensuring proper preparation of materials to process HR subfunctions across the lifecycle, including employee onboarding, benefits administration, interview scheduling, onboarding, and resolving employee inquiries. Maintains a record of associated timelines for these tasks to ensure efficiency and adherence to established processes. Supports in assisting other HR functions with transactions related to payroll, offer requests, employee onboarding, data maintenance, and HR data reporting. Supports in managing rigorous data management practices, specifically related to employee data/assignment changes, Oracle records, and staffing compliance, as per established policies, and procedures in compliance with relevant legislation, leading to the organizational objective of delivering efficient and effective HR services. Supports solving routine problems and continuously improves customer experience, ensuring a positive and efficient interaction with HR services. Assists with the maintenance of accurate and confidential records and data that are essential for compliance with relevant laws, regulations, and company policies. Assists with internal communications, including email communications and internal web postings, to disseminate essential HR-related information. Supports with the maintenance of a compliance library for the HR Shared Service team. Develops awareness of various internal and external learning resources, staying up to date with HR best practices and industry trends.

International Security and Loss Prevention (INTL SLP) team is seeking highly skilled, motivated and passionate security professional to deliver results in the capacity of Senior Program Manager SLP Network Losses (NL). The Senior Program Manager SLP (NL) shall develop and implement long-term shrink reduction strategies for INTL SLP Operations. The individual shall collaborate with Operations (Ops) network losses program, finance and relevant partner functions to drive initiatives and actions to reduce losses/business waste in the network. The individual shall prepare and develop workable plans to deliver on organizations OP goals. The role is cross-functional requiring deep collaboration and influencing ability with stakeholders from business functions. Key responsibilities include but not limited to :- Develop, assign and communicate OP2 goals in line with network losses program. Develop means and mechanisms to help field teams execute global/regional shrink and loss prevention goals. Shall possess the capability to build or create metrics or dashboards which assists in reviewing INTL SLP KRA s Identify forward looking path and make diligent trade-offs on short verses long-term needs in a fast-paced, dynamic operational environment. Leads independently with limited guidance, but influences and negotiates effectively. Works actively to overcome barriers. Act as a business enabler for all Field and Program teams. Benchmark best practices. Utilize continuous improvement techniques to evaluate current and future security services, processes, and initiatives. Shall possess working knowledge of project management and Lean Six Sigma methodology. Shall possess excellent and demonstrated ability in written and verbal communication, track delivery of OP2 projects, write OP and 3YP (Three Year Plans). Be a quick learner and possess the ability to deliver results effectively under ambiguous situations. Shall possess in-depth knowledge of physical security procedures, non-confrontational interview techniques and surveillance systems and be a subject matter expert in meetings representing SLP. A day in the life The Overall objective of this role is to develop, implement and drive strategies that prevent theft/losses in the network through effective engagement across functions. The individual shall be well versed with data analysis to review shrink performance, identify root cause, developing mechanisms, drive corrective actions to reduce losses. The individual shall engage, influence relevant field teams, analytics and program teams on SLP performance against OP2 goals and drive mechanisms to deliver results. Analyze modus operandi s, identify vulnerabilities, prepare tactical and strategic plans to mitigate losses in the network. 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field Bachelors degree in supply chain, business, engineering, finance or related technical or quantitative field

Amazon WWOS is seeking a Sr Program Manager who has the ability to develop and implement long-term global shrink reduction strategies for WW operations. Responsible for shrink LP strategy implementation to safeguard the inventory, assets and profitability on a global scale. The Individual will drive the loss prevention program for Net Cost of Refunds and Concessions (NCRC) for WWOS in close collaboration with specialty investigation team. The NCRC program has following charters: Easy ship seller reimbursement reduction program, Non-Returnable Concessions, and M-CAP (Concessions Abusive Program). Specific areas of focus include; identification of market trends and associated risks for the business. Prepare and develop workable plans to sustain organizations goals. Drive loss prevention initiatives across regions and business functions through partnership with regional Security and Loss Prevention stakeholders. Strategy Development: Develop and execute strategy for NCRC programs which aligns with the NCRC business team around concessions and seller reimbursement. Look at End-to-End defect reduction from all the miles that impacts Concession and Seller Reimbursement and derive security related strategies to implement and track it in all the miles. Create Region Specific Shrink Metrices and projects for the program along with aligning it with the business: Build, enhance, track, and report metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner for NCRC Create expansion opportunities in different geographies after understanding key mechanisms which can be adopted. This requires stakeholder connect and business justification while generating better ROI for other geographies. Develop and drive proactive mechanisms/projects to control trending MO in across the network. Develop program SOPs which aligns with Legal, NCRC business and mile stakeholders Manage complex data streams and identify meaningful, actionable trends Have risk assessment across miles for the existing processes, identify gaps and loopholes and drive tech changes and process changes with stakeholders. Monitor the program performance with investigation team, understand key challenges and make strategies with investigation managers to drive improvements with the stakeholders 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

At Amazon, Delivery Choices (DC), under Amazons Delivery Experience (DEX) organization, is chartered to offer our Retail customers with alternatives to fast delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together. You will join a highly technical and entrepreneurial culture defining and building the next generation of software solution for the DC products and launching them in every Amazon store worldwide. We are looking for a Senior Program Manager with an established track record of launching complex distributed software systems, a keen technical aptitude, excellent project management skills, solid communication skills, and be driven to achieve results in a fast paced environment. We have a team culture that encourages innovation and expect individuals and management alike to take a high degree of ownership for the product vision, and project delivery. This position involves driving regular communication with the leadership including directors, VPs, vision / strategy of the business. In addition, you will unblock teams and achieve cross team cohesive work environment, balancing business needs with technical constraints, and taking calculated risks to maximize business benefit by launching critical and complex programs for the DC team. You will be responsible for diving deep into technical systems, understanding them well and staying connected to the details You will be responsible for delivering results despite working in an ambiguous environment You will need a strong bias for action and be able to handle multiple priorities simultaneously You will define strategy and build and execute road maps for the programs you own. You will be responsible for overall coordination, quality and productivity and will be the primary point of contact for world-wide stakeholders of programs that you run. Throughout, you will internalize Amazon s Leadership Principles, and live those into everyday practices to guide your programs to success 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Overview PepsiCos Strategy & Transformation (S&T) organization has been established to drive PepsiCos Digital Transformation and critical strategic initiatives globally, for all sectors and functions. Within the S&T organization, we are building our Change Center of Excellence. The Change COE enables the S&T strategic agenda by providing CM expertise supporting PepsiCos Big Bets. The Change CoE will lead Change Management for priority transformation programs by owning change management, global frameworks and tools, and through growing S&T Change talent. To enable this purpose, we are looking for a Change Management Associate Manager with change expertise and proven experienced supporting large and complex transformational projects; applying change tools and techniques to assess, diagnose, design, support, deliver and execute custom solutions needed for the successful delivery of the project. This role will work with key stakeholders across programs, and focused on developing, managing, and executing transformational activities. Responsibilities The S&T Change Management Associate Manager will: Provide CM support needed to develop, deliver and execute change deliverables needed for the successful delivery of the project (e.g. impact assessments, readiness assessments, detailed change approach). Specifically; provide program design & development project mgmt. support, develop detailed CM work and deliverables (impact assessments, sustainment plans, detail change approach). Assist in the integration of CM activities across sectors/functions. Provide hands-on change management support needed for the execution of deliverables for sectors/functions that are under-resourced Able to provide guidance and insights based on past experiences with similar projects and can help provide a robust perspective on cultural impacts/process implications Provide hands-on support from a change, project management and analytics perspective for project / program stakeholders and Global S&T Change CoE Provide CM training to functional teams and key stakeholders who are unfamiliar with change management principles, framework and tools Work with program stakeholder leads to design, develop and execute change strategy, plans, tools, and deliverables across key change areas within the PEP change planning framework: Assess, Plan, and Integrate & Sustain, needed for the successful support and adoption of the project through the 5 As (Awareness, Acknowledgement, Acceptance, Activation, Adoption) Provides the inputs needed to support the development and execution of a change management strategy that mitigates risk and drives leadership alignment Executes tactical activities that include, but are not limited to: impact analyses, organizational readiness assessment, learning/training, change leadership, deployment/adoption measurement, sustainment plans Proactively supports multiple work streams to execute against the existing change plan Qualifications Bachelors Degree in HR, Journalism, Instructional Design, Organizational Development, Communications or related field Minimum 5-9 years of in-depth experience in Change Management, Large-scale global Transformations, Organizational Development, Organizational Effectiveness, Agile System Implementation, Consulting experience Proficiency in MS Office suite of applications including Word, Excel, PowerPoint, Outlook, SharePoint etc. Desired Characteristics Change Management Professional (CCMP) or Prosci Change Practitioner certification Display attention to detail in executing and reviewing work products to ensure the highest quality deliverables in the allotted timeframe Collaborates with leaders to seek input and prioritize deliverables Deep Change Management expertise in a corporate environment including integration of change management activities into project plan, reporting on ongoing status, stakeholder readiness and overall project health. Experience in Project Management (i.e. activities related to project planning, delivery and sustainment) Experience or exposure to Organization Design, Process Re-Design, Learning & Development / Instructional Design preferred. Strong problem solving, facilitation and decision-making skills Ability to be flexible and eagerness to learn, build relationships and demonstrate resilience Attention to detail and excellent organization skills

Your responsibilities: Design implement overall recruiting strategy Consult managers to gather inputs on manpower requirements and job objectives Write and post job descriptions on career websites, newspapers and university boards Source candidates through databases, job portals, social media and networking Build talent networks to find qualified active and passive candidates Evaluate screen resumes and cover letters Use recruiting tools for objecting assessments to assess candidate skills Plan implement a recruitment marketing and employer branding strategy to attract high quality applicants Review applicants to evaluate if they meet the position requirements Conduct phone, skype or in-person interviews Provide a list of shortlisted candidates to hiring managers Contact new employees and prepare onboarding/orientation sessions Maintain a complete record of interviews and new hires Stay up-to-date with current recruiting methods Attend job fairs and career events Develops conducts training programs for managers with a goal of improving hiring methods and reducing turnover Analyzes, prepares and presents annual recruiting budget Skill sets/Experience we require: Proven work experience as a Recruiter/Talent Acquisition Specialist/Recruiting coordinator Good interpersonal communication skills Hands on experience with various selection processes like phone interviews and reference checks Ability to conduct different types of interviews i.e. structured, competency based behavioral interviews Familiarity or work experience with HR databases, applicant tracking systems candidate management systems Familiarity with social media Ability to use psychometric tests and other assessment tools Good knowledge of HR policies and best practices Ability to prioritize and complete hiring within deadlines Pedigree: Bachelor s/Master s degree in Human Resources Management, Organizational Development, Psychology or relevant field (OR) Proven work experience with relevant certifications SHRM certified professional (SHRM-CP) or Senior Certifies Professional (SHRM - SCP) - optional.

Purpose of the Role: The Assistant Manager - Training & Development (T&D) designs and implements comprehensive training programs to develop employee skills and ensure consistency in service excellence. This role focuses on enhancing team capabilities, maintaining high-quality operational standards, and promoting talent retention to drive business growth. Key Responsibilities and Accountabilities: 1) Training Design and Delivery: Design and implement training programs including onboarding, technical skills, customer service, and leadership development. Conduct hands-on training sessions for F&B operations, including coffee preparation techniques, product knowledge, and equipment handling. Deliver soft skills and professional development programs to enhance team collaboration and customer service excellence. 2) Training Needs Analysis: Identify training requirements through assessments, audits, feedback, and collaboration with employees and managers. Develop learning frameworks to address skill gaps and improve operational effectiveness across all levels. 3) Evaluation and Reporting: Monitor the impact of training programs through assessments, feedback, and performance metrics. Prepare regular reports on training effectiveness, ROI, and skill development progress. 4) Regional and Cafe-Specific Initiatives: Collaborate with regional and caf teams to implement tailored training programs that align with specific operational needs. Facilitate skill development initiatives at caf levels to improve service quality and compliance with hygiene and safety standards. 5) Budget and Resource Management: Ensure training programs operate within budgetary constraints while maximizing resource efficiency. Optimize vendor relationships for sourcing high-quality training materials and tools, if any. 6) Quality Control and Continuous Improvement: Set and maintain quality standards for F&B preparation, customer service, and learning effectiveness. Stay informed about industry trends, best practices, and emerging technologies to enhance training programs. 7) Scheduling and Coordination: Develop and maintain a comprehensive training calendar to ensure timely and consistent delivery of programs. Coordinate with HR, regional teams, and store managers to minimize disruption during training sessions. Performance Measures and Indicators: Training Program Effectiveness and ROI Skill Development Metrics (F&B and L&D) Adherence to Training Calendar Customer Satisfaction Scores Certification Rates for Technical and Leadership Programs Compliance with Quality, Safety, and Allergen Standards Budget Optimization and Cost-Effectiveness Employee Retention and Development Educational Qualifications: Bachelors degree in Hospitality Management, Business Administration, Education, or a related field. Additional certifications in Training & Development, Instructional Design, or F&B-related fields are preferred. Experience: 4-7 years of combined experience in Learning & Development and F&B operations, with a proven track record of designing and delivering successful training programs. Experience in coffee brand chains is an advantage. Functional Skills Required: Proficiency in adult learning principles, instructional design, and training methodologies. Strong organizational and project management skills. Effective communication, interpersonal, and stakeholder engagement abilities. Analytical skills for evaluating training impact and identifying improvement areas. Customer service orientation to ensure alignment with business goals. Technical Skills Required: Proficiency with Learning Management Systems (LMS) and e-learning tools. Knowledge of F&B operations, including coffee preparation techniques and safety standards. Data analysis and reporting proficiency using tools like Excel or Power BI. Familiarity with communication and collaboration platforms like Microsoft Teams, and Google Meet.