Operations Project Manager

We are seeking a highly organized and strategic Operations Project Manager to lead and coordinate internal initiatives and brand-aligned projects across departments. This role involves close collaboration with the US President, Director of Operations, and internal teams including marketing, creative, and development. You will play a key role in ensuring effective project delivery, brand consistency, and team performance.

Key Responsibilities

Internal Project Ownership

• Manage internal initiatives and ensure timely execution of deliverables across departments.
• Coordinate with internal teams to assign responsibilities, monitor timelines, and remove blockers.
• Gather inputs from leadership and translate them into actionable project plans.
• Prepare project documentation including scopes, timelines, reports, and internal briefs.

Marketing Coordination & Brand Alignment

• Lead and support the marketing team in planning, tracking, and delivering brand-aligned campaigns.
• Help guide the team in both individual responsibilities and cross-functional collaboration.
• Ensure every touchpoint aligns with White Label IQ brand messaging, tone, and positioning.
• Partner with designers, content writers, and paid media specialists for cohesive branding across digital and print assets.

Strategic Communication

• Act as a communication bridge between internal teams and US-based leadership.
• Schedule and lead weekly status meetings, send reports, and escalate challenges or wins.
• Collaborate with external partners and freelancers to support internal project goals.

Brand & Process Oversight

• Deeply understand and internalize the WLIQ brand to ensure all internal content, communication, and presentations reflect brand identity.
• Recommend and implement improvements in workflows, processes, and internal systems to drive project efficiency and branding excellence.

Desired Skills

• 5+ years of experience in project management, internal communications, or brand-aligned roles, preferably within a digital agency or IT environment.
• Exceptional organizational and project management skills, with proven ability to handle cross-functional initiatives end-to-end.
• Demonstrated success working with and guiding marketing, creative, and development teams.
• Deep understanding of branding and brand consistency across multiple channels.
• Excellent written and verbal communication with a proactive, problem-solving mindset.
• Proficiency in Asana, Trello, Notion, Slack, Google Workspace, or similar collaboration tools.
• Strong reporting and presentation skills to communicate updates to senior leadership.
• Familiarity with digital project workflows including design, content creation, and development pipelines.
• Ability to remain calm under pressure and manage shifting priorities.
• Knowledge of WordPress, Shopify, and web design/development is a plus.
• PMP certification or equivalent formal project management training is a bonus.

Nice to Have

• Working in cross-functional leadership roles across marketing and operations.
• Managing internal branding and team performance optimization initiatives.
• Experience supporting US-based leadership in a remote or distributed team structure.