Operations Project Manager

About Us

Enterprise PropTech company

Role Overview

Technical

Key Responsibilities

1. IoT Deployment & Installation Oversight

• Lead the end-to-end

  deployment lifecycle

  of IoT solutions, including

  planning, installation, configuration, and go-live

  .
• Work closely with

  engineering, product, and customer success teams

  to ensure seamless execution.
• Develop and enforce

  installation standards, quality control measures, and best practices

  for field teams.

2. Field Operations Management

• Build, train, and manage a

  distributed team of field engineers and technicians

  across multiple locations.
• Establish

  SOPs, workflows, and escalation processes

  to ensure efficient on-ground execution.
• Optimize resource allocation and workforce planning for on-time project completion.

3. Vendor & Partner Coordination

• Work with third-party

  installation partners, contractors, and facility managers

  to scale operations.
• Develop strategic partnerships to enhance service delivery capabilities.
• Negotiate SLAs and ensure vendor compliance with quality and service standards.

4. Operational Excellence & Continuous Improvement

• Drive

  process automation, efficiency improvements, and cost optimization

  for deployments.
• Implement

  KPIs, reporting dashboards, and performance tracking

  for operational success.
• Identify and resolve

  bottlenecks, risks, and inefficiencies

  in field operations.

5. Customer & Stakeholder Engagement

• Act as the primary operational point of contact for enterprise clients during installations.
• Collaborate with

  customer success and technical support teams

  to ensure post-deployment service excellence.
• Provide insights and recommendations to

  product teams

  based on field feedback and operational challenges.

Qualifications & Skills

Must-Have:

5+ years of experience in IoT operations, deployment, or field service management

scaling field teams, optimizing operations, and managing multi-location deployments

IoT hardware, networking, cloud platforms, and installation processes

project management, logistics planning, and vendor management

operations tools, CRM, and field service management software

✅ Excellent leadership, problem-solving, and stakeholder management skills.

Preferred:

PropTech, Smart Buildings, or Facility Management solutions

IoT protocols (MQTT, Modbus, BACnet), edge computing, and AI-driven analytics

regulatory and compliance standards

multiple countries in Asia

Why Join Us?

Work on cutting-edge IoT solutions

Lead and scale field operations

Collaborate with a world-class team

Competitive salary, growth opportunities, and impact-driven work culture