About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview We are seeking a dynamic Technical Operations Manager to lead our IoT Deployment, Installation, and Field Operations teams across multiple geographies in Asia. The ideal candidate will have a strong background in IoT operations, field service management, and operational excellence . This role requires a blend of strategic planning, team leadership, and process optimisation to ensure smooth execution of large-scale deployments and ongoing field service support. Key Responsibilities 1. IoT Deployment & Installation Oversight Lead the end-to-end deployment lifecycle of IoT solutions, including planning, installation, configuration, and go-live . Work closely with engineering, product, and customer success teams to ensure seamless execution. Develop and enforce installation standards, quality control measures, and best practices for field teams. 2. Field Operations Management Build, train, and manage a distributed team of field engineers and technicians across multiple locations. Establish SOPs, workflows, and escalation processes to ensure efficient on-ground execution. Optimize resource allocation and workforce planning for on-time project completion. 3. Vendor & Partner Coordination Work with third-party installation partners, contractors, and facility managers to scale operations. Develop strategic partnerships to enhance service delivery capabilities. Negotiate SLAs and ensure vendor compliance with quality and service standards. 4. Operational Excellence & Continuous Improvement Drive process automation, efficiency improvements, and cost optimization for deployments. Implement KPIs, reporting dashboards, and performance tracking for operational success. Identify and resolve bottlenecks, risks, and inefficiencies in field operations. 5. Customer & Stakeholder Engagement Act as the primary operational point of contact for enterprise clients during installations. Collaborate with customer success and technical support teams to ensure post-deployment service excellence. Provide insights and recommendations to product teams based on field feedback and operational challenges. Qualifications & Skills Must-Have: ✅ 5+ years of experience in IoT operations, deployment, or field service management (preferably in PropTech, Smart Buildings, or Facility Management). ✅ Proven expertise in scaling field teams, optimizing operations, and managing multi-location deployments . ✅ Strong understanding of IoT hardware, networking, cloud platforms, and installation processes . ✅ Experience with project management, logistics planning, and vendor management . ✅ Hands-on experience with operations tools, CRM, and field service management software . ✅ Excellent leadership, problem-solving, and stakeholder management skills. Preferred: ➕ Prior experience working in PropTech, Smart Buildings, or Facility Management solutions . ➕ Knowledge of IoT protocols (MQTT, Modbus, BACnet), edge computing, and AI-driven analytics . ➕ Exposure to regulatory and compliance standards for IoT deployments. ➕ Experience in managing operations across multiple countries in Asia . Why Join Us? 🌏 Work on cutting-edge IoT solutions that transform the future of smart buildings. 🚀 Lead and scale field operations across Asia for enterprise clients. 💡 Collaborate with a world-class team of engineers, product leaders, and business strategists. 📈 Competitive salary, growth opportunities, and impact-driven work culture .
About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview We are seeking a dynamic Technical Operations Manager to lead our IoT Deployment, Installation, and Field Operations teams across multiple geographies in Asia. The ideal candidate will have a strong background in IoT operations, field service management, and operational excellence . This role requires a blend of strategic planning, team leadership, and process optimisation to ensure smooth execution of large-scale deployments and ongoing field service support. Key Responsibilities 1. IoT Deployment & Installation Oversight Lead the end-to-end deployment lifecycle of IoT solutions, including planning, installation, configuration, and go-live . Work closely with engineering, product, and customer success teams to ensure seamless execution. Develop and enforce installation standards, quality control measures, and best practices for field teams. 2. Field Operations Management Build, train, and manage a distributed team of field engineers and technicians across multiple locations. Establish SOPs, workflows, and escalation processes to ensure efficient on-ground execution. Optimize resource allocation and workforce planning for on-time project completion. 3. Vendor & Partner Coordination Work with third-party installation partners, contractors, and facility managers to scale operations. Develop strategic partnerships to enhance service delivery capabilities. Negotiate SLAs and ensure vendor compliance with quality and service standards. 4. Operational Excellence & Continuous Improvement Drive process automation, efficiency improvements, and cost optimization for deployments. Implement KPIs, reporting dashboards, and performance tracking for operational success. Identify and resolve bottlenecks, risks, and inefficiencies in field operations. 5. Customer & Stakeholder Engagement Act as the primary operational point of contact for enterprise clients during installations. Collaborate with customer success and technical support teams to ensure post-deployment service excellence. Provide insights and recommendations to product teams based on field feedback and operational challenges. Qualifications & Skills Must-Have: ✅ 5+ years of experience in IoT operations, deployment, or field service management (preferably in PropTech, Smart Buildings, or Facility Management). ✅ Proven expertise in scaling field teams, optimizing operations, and managing multi-location deployments . ✅ Strong understanding of IoT hardware, networking, cloud platforms, and installation processes . ✅ Experience with project management, logistics planning, and vendor management . ✅ Hands-on experience with operations tools, CRM, and field service management software . ✅ Excellent leadership, problem-solving, and stakeholder management skills. Preferred: ➕ Prior experience working in PropTech, Smart Buildings, or Facility Management solutions . ➕ Knowledge of IoT protocols (MQTT, Modbus, BACnet), edge computing, and AI-driven analytics . ➕ Exposure to regulatory and compliance standards for IoT deployments. ➕ Experience in managing operations across multiple countries in Asia . Why Join Us? 🌏 Work on cutting-edge IoT solutions that transform the future of smart buildings. 🚀 Lead and scale field operations across Asia for enterprise clients. 💡 Collaborate with a world-class team of engineers, product leaders, and business strategists. 📈 Competitive salary, growth opportunities, and impact-driven work culture .
About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview We are seeking a dynamic Technical Operations Manager to lead our IoT Deployment, Installation, and Field Operations teams across multiple geographies in Asia. The ideal candidate will have a strong background in IoT operations, field service management, and operational excellence . This role requires a blend of strategic planning, team leadership, and process optimisation to ensure smooth execution of large-scale deployments and ongoing field service support. Key Responsibilities 1. IoT Deployment & Installation Oversight Lead the end-to-end deployment lifecycle of IoT solutions, including planning, installation, configuration, and go-live . Work closely with engineering, product, and customer success teams to ensure seamless execution. Develop and enforce installation standards, quality control measures, and best practices for field teams. 2. Field Operations Management Build, train, and manage a distributed team of field engineers and technicians across multiple locations. Establish SOPs, workflows, and escalation processes to ensure efficient on-ground execution. Optimize resource allocation and workforce planning for on-time project completion. 3. Vendor & Partner Coordination Work with third-party installation partners, contractors, and facility managers to scale operations. Develop strategic partnerships to enhance service delivery capabilities. Negotiate SLAs and ensure vendor compliance with quality and service standards. 4. Operational Excellence & Continuous Improvement Drive process automation, efficiency improvements, and cost optimization for deployments. Implement KPIs, reporting dashboards, and performance tracking for operational success. Identify and resolve bottlenecks, risks, and inefficiencies in field operations. 5. Customer & Stakeholder Engagement Act as the primary operational point of contact for enterprise clients during installations. Collaborate with customer success and technical support teams to ensure post-deployment service excellence. Provide insights and recommendations to product teams based on field feedback and operational challenges. Qualifications & Skills Must-Have: ? 5+ years of experience in IoT operations, deployment, or field service management (preferably in PropTech, Smart Buildings, or Facility Management). ? Proven expertise in scaling field teams, optimizing operations, and managing multi-location deployments . ? Strong understanding of IoT hardware, networking, cloud platforms, and installation processes . ? Experience with project management, logistics planning, and vendor management . ? Hands-on experience with operations tools, CRM, and field service management software . ? Excellent leadership, problem-solving, and stakeholder management skills. Preferred: ? Prior experience working in PropTech, Smart Buildings, or Facility Management solutions . ? Knowledge of IoT protocols (MQTT, Modbus, BACnet), edge computing, and AI-driven analytics . ? Exposure to regulatory and compliance standards for IoT deployments. ? Experience in managing operations across multiple countries in Asia . Why Join Us ???? Work on cutting-edge IoT solutions that transform the future of smart buildings. ???? Lead and scale field operations across Asia for enterprise clients. ???? Collaborate with a world-class team of engineers, product leaders, and business strategists. ???? Competitive salary, growth opportunities, and impact-driven work culture . Show more Show less
As a Software Onboarding Associate at our leading Enterprise PropTech company specializing in IoT solutions for Building Intelligence and Smart Facility Management, your role is crucial in ensuring a seamless SaaS platform onboarding experience for our clients. You will be responsible for handling data entry, system configuration, and readiness activities to facilitate a successful go-live process. **Key Responsibilities:** - Perform accurate and timely data entry into the onboarding platform based on project requirements. - Configure and validate SaaS platform settings to ensure client environments are prepared for go-live. - Collaborate with onboarding managers, project coordinators, and solution specialists to guarantee a smooth client rollout. - Conduct quality checks on data and configurations to uphold high accuracy standards. - Track and update onboarding tasks using project management and CRM tools. - Troubleshoot basic onboarding-related issues and escalate to technical teams when necessary. - Maintain detailed documentation of onboarding activities and status reports. **Requirements:** - 2+ years of experience in SaaS onboarding, data entry, or platform configuration. - Strong attention to detail with a focus on accuracy in managing records and client data. - Familiarity with SaaS platforms and onboarding workflows. - Hands-on experience with project management or ticketing tools (e.g., Jira, Asana, Salesforce, or equivalents). - Ability to thrive in a fast-paced, global delivery environment with multiple stakeholders. - Good communication skills to coordinate effectively with internal and client-facing teams. - Self-motivated, organized, and adept at managing multiple onboarding assignments concurrently. **Preferred Skills:** - Previous involvement in client SaaS implementations or platform migration projects. - Understanding of data structuring, formatting, and validation for software readiness. - Exposure to global delivery models and experience working with international clients. In joining our team, you will have the opportunity to contribute to a global onboarding team that impacts client success worldwide. You can expect a collaborative work environment that prioritizes process excellence and client satisfaction, along with potential career growth pathways within client onboarding, delivery operations, and SaaS implementation functions.,
About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview We are seeking a detail-oriented and process-driven professional to join our Global Delivery and Onboarding team as a Software Onboarding Associate . This role is critical in ensuring a smooth SaaS platform onboarding for our clients by handling data entry, system configuration, and readiness activities that enable a successful go-live. Key Responsibilities Perform accurate and timely data entry into the onboarding platform as per project requirements. Configure and validate SaaS platform settings to ensure clients environments are ready for go-live . Collaborate with onboarding managers, project coordinators, and solution specialists to ensure smooth client rollout. Perform quality checks on data and configurations to maintain high accuracy standards. Track and update onboarding tasks in project management and CRM tools. Troubleshoot basic onboarding-related issues and escalate to technical teams when necessary. Maintain detailed documentation of onboarding activities and status reports. Requirements 2+ years of experience in SaaS onboarding, data entry, or platform configuration. Strong attention to detail with high accuracy in managing records and client data. Familiarity with SaaS platforms and onboarding workflows. Hands-on experience with project management or ticketing tools (e.g., Jira, Asana, Salesforce, or equivalents). Ability to work in a fast-paced, global delivery environment with multiple stakeholders. Good communication skills to coordinate with both internal teams and client-facing teams. Self-motivated, organised, and capable of managing multiple onboarding assignments simultaneously. Preferred Skills Prior experience in client SaaS implementations or platform migration projects . Understanding of data structuring, formatting, and validation for software readiness. Exposure to global delivery models and working with international clients. What We Offer Opportunity to be part of a global onboarding team impacting client success worldwide. A collaborative environment focused on process excellence and client satisfaction . Career growth pathways within client onboarding, delivery operations, and SaaS implementation functions. Show more Show less
About Us We are a leading Enterprise PropTech company developing IoT solutions for Building Intelligence and Smart Facility Management . Our solutions enable real-time monitoring, automation, and predictive maintenance for commercial and residential buildings. With deployments across Asia , we are transforming how buildings operate with cutting-edge IoT technology. Role Overview: We are seeking a proactive and independent HR Manager to lead and execute the end-to-end HR function. This role is ideal for someone excited to shape HR from the ground up—building robust systems, scalable processes, and a culture that attracts and retains top talent. Key Responsibilities: Strategic HR Leadership Collaborate with the founding team to define and implement forward-looking HR strategies aligned with business objectives. Help cultivate a high-performance, values-driven culture across the organization. Talent Acquisition Own the recruitment lifecycle: sourcing, interviewing, onboarding, and employer branding. Design and implement effective hiring processes to attract top talent across technical and business domains. HR Operations & Systems Set up and manage scalable HR systems, including HRMS tools and digital documentation. Oversee payroll coordination, leave tracking, and compliance-related processes. Policy Development & Compliance Design and roll out HR policies, employee handbooks, and company guidelines. Ensure compliance with applicable labor laws and regulatory standards. Performance Management & Appraisals Establish structured performance management systems, including OKRs, feedback loops, and appraisal frameworks. Support leadership and managers in goal-setting and team development initiatives. Employee Engagement & Culture Lead employee experience and engagement programs that promote belonging, feedback, and transparency. Act as a trusted advisor and point of contact for employees on HR matters, conflict resolution, and wellbeing. Requirements: 4–6 years of experience in end-to-end HR management, preferably with exposure to tech or product-driven companies. Proven experience in setting up HR processes, systems, and culture from scratch. Strong communication and interpersonal skills; ability to partner effectively with leadership and cross-functional teams. Proficiency in HRMS tools and a strong understanding of employment laws and compliance. Nice to Have: Prior experience in a high-ownership role within a startup or bootstrapped environment. Exposure to tech/deeptech hiring and organizational design. Passion for building inclusive, people-first work environments. Why Join Us? Be part of a self-sustaining, high-impact company building advanced technology with real-world applications. Work closely with the founding team and have a seat at the leadership table. Define and drive the HR vision and culture from the ground up. Flexible work culture, autonomy, and long-term growth opportunity.