Job
Description
We are seeking a highly organized and proactive Project Manager to join our growing team. In this role, you will be responsible for overseeing a variety of digital and e-commerce projects from planning through execution, ensuring timely delivery, technical accuracy, and alignment with client goals. The ideal candidate will bring strong communication, leadership, and documentation skills, with a working knowledge of web technologies including WordPress, Shopify, and WooCommerce. Key Responsibilities Monitor project scopes, timelines, and deliverables; anticipate risks and proactively address potential roadblocks. Assign tasks based on team strengths and project needs, ensuring optimal resource utilization. Collaborate with team leads to manage and maintain accurate project documentation. Prepare detailed internal documentation, including scope of work (SOW), technical briefs, flowcharts, and proposals. Evaluate current workflows and suggest process improvements to increase operational efficiency. Adapt to evolving client needs and project changes while keeping goals and deadlines intact. Maintain clear and consistent communication between India teams, US teams, and clients. Conduct regular project meetings, provide status updates, and ensure all stakeholders are informed and aligned. Manage multiple concurrent projects, ensuring high-quality delivery and client satisfaction. Monitor project health and take corrective action where necessary to maintain the work quality. Desired Skills & Experience Minimum 5 years of experience in project management, preferably within a digital agency or e-commerce environment. Hands-on experience managing projects built on WordPress, Shopify, WooCommerce. Working knowledge of forms, plugins, integrations, and payment gateways in WordPress environments. Proven ability to prepare project reports, client-facing presentations, and internal documentation. Strong communication and interpersonal skills; experienced in client meetings, status reviews, and stakeholder updates. High level of organization with the ability to manage multiple projects and clients simultaneously. Strong problem-solving skills and the ability to make decisions in dynamic, high-pressure environments. Ability to take ownership of delivery, timelines, and quality without heavy supervision. Comfortable providing solutions and asking the right questions during client calls. PMP certification or equivalent is a plus. Nice to Have Familiarity with white-label delivery models or agency outsourcing structures. Exposure to waterfall, agile, hybrid, or iterative project management methodologies. Hands-on use of tools like ClickUp, Notion, Trello, Slack, or similar platforms for team collaboration. Experience with multi-time-zone teams and remote project coordination. Ability to contribute to training, onboarding, or internal process documentation. Show more Show less
