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Description
Job Description Job Title: Operations Manager Location: Orai District – Jalaun (U.P) Company: Orai Club About Us: Orai Club is a premier community hub dedicated to cultural enrichment, professional networking, and personal development. Situated in the heart of Orai, District Jalaun, Uttar Pradesh, the club offers state-of-the-art facilities for events ranging from theatrical performances to business conferences. We are committed to community development through initiatives such as skill training programs, educational support services, and recreational activities. Members enjoy exclusive benefits including access to special events, discounts, and opportunities for personal and professional growth. Position Overview: We are seeking a proactive and detail-oriented Operations Manager to oversee the daily operations of our clubhouse, ensuring a premium experience for members and guests. The ideal candidate will have strong leadership skills, a customer-first mindset, and experience managing hospitality, recreational, or residential club operations. Key Responsibilities: · Operational Oversight : o Manage day-to-day operations of the club, ensuring that all functions are running smoothly. o Ensure optimal member experiences through excellent service, facilities, and events. o Membership management. · Team Management: o Supervise and lead a team of operational staff, providing coaching, support, and leadership. o Coordinate training, development, and performance evaluations to enhance team capabilities. o Foster a collaborative and high-performance team culture. · Resource Management: o Ensure the club’s resources (equipment, facilities, and materials) are maintained and fully operational. o Oversee inventory management, ordering, and cost control measures. · Event & Program Coordination: o Plan and execute club events, ensuring everything runs smoothly from logistics to member engagement. o Collaborate with the marketing and events teams to promote and optimize offerings. · Budgeting & Financial Management: o Assist in creating and managing the operational budget to maximize cost-efficiency. o Monitor financial performance and identify areas for cost savings or revenue growth. · Process Improvement: o Identify opportunities to streamline operations and improve efficiency. o Develop and implement policies for staff and operational workflows. · Member Relations & Satisfaction: o Act as the main point of contact for member inquiries, feedback, and concerns. o Regularly assess and act on member satisfaction metrics to enhance service offerings. · Compliance & Safety: o Ensure the club adheres to all local regulations and safety standards. o Ensure proper risk management protocols are in place and followed. Required Qualifications: · Bachelor’s degree in Management or Hospitality, Business Administration, Operations Management, or a related field. · Minimum of 3-5 years of experience in an operations management role, preferably in a hospitality, club, or similar service-oriented industry. · Proven track record of leading and managing teams. · Strong understanding of operational processes, budgeting, and financial management. · Exceptional organizational, time-management, and problem-solving skills. · Excellent communication skills, both verbal and written. · Ability to work effectively under pressure and in a fast-paced environment. · Familiarity with CRM, inventory management, and scheduling software. · Experience in event management or program coordination. · Knowledge of club or membership-based organizations. Benefits: · Competitive salary. · Opportunities for professional development and training. · Supportive and collaborative work environment. Timings:9 hours Working days: 6 days a week Salary: 40,000 to 55,000 INR per month How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience to anub2323@gmail.com Orai Club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: ₹40,000.00 - ₹55,000.00 per month Schedule: Day shift Application Question(s): How much experience you have in hospitality sector? Work Location: In person Expected Start Date: 01/07/2025
