Operations Manager

Job Description

Job Summary: We are seeking a detail-oriented and proactive Operations Executive to manage and optimize the day-to-day operations of our staffing function. This role involves coordinating with internal teams and clients, managing candidate pipelines, ensuring compliance, and supporting recruitment activities to ensure smooth staffing operations. --- Key Responsibilities: · Coordinate and oversee the end-to-end staffing operations including job posting, screening coordination, and onboarding processes. · Collaborate with recruiters and account managers to understand client requirements and timelines. · Maintain and update candidate databases, trackers, and dashboards to ensure accurate reporting. · Handle documentation and compliance including contracts, timesheets, and onboarding paperwork. · Assist in workforce planning, deployment tracking, and shift scheduling (as applicable). · Communicate with clients and vendors regarding operational issues and staffing updates. · Implement and streamline operational processes to improve efficiency and quality. · Monitor candidate experience and address grievances in coordination with HR. · Generate reports on staffing metrics such as fill rates, turnaround time (TAT), and candidate feedback. · Support payroll and invoicing coordination by ensuring timely collection of attendance and related data. --- Key Requirements: · Bachelor’s degree in Business Administration, HR, or related field. · 3–5 years of experience in staffing operations, HR coordination, or a similar role. · Proficiency in MS Excel, Google Sheets, and applicant tracking systems (ATS). · Excellent organizational and multitasking skills. · Strong verbal and written communication skills. · Ability to work in a fast-paced, target-driven environment. --- Preferred Skills: · Experience in a staffing agency or vendor management environment. · Familiarity with labor laws and compliance processes. · Knowledge of recruitment lifecycle and onboarding systems. Show more Show less