Operations Associate

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About Us

Sipwise Smart Bottles is redefining hydration through intelligent, user-friendly technology. We are a consumer health-tech startup incubated at IIT Bombay, committed to building products that blend design, data, and behavior change. Our goal is to make hydration more meaningful and personalized — starting with our flagship smart bottles and expanding into a broader wellness ecosystem.

More: www.sipwise.store

Role Summary

Operations Associate

You’ll be responsible for keeping operations smooth end-to-end — from the moment an order is placed to the moment it reaches the customer.

Key Responsibilities

• Manage order fulfillment across 

  Shiprocket, Amazon, Flipkart

  , and other channels.
• Handle 

  customization workflows

   (laser engraving / UV printing) in-house or with vendors.
• Pack, track, and dispatch orders accurately and on schedule.
• Maintain inventory records on 

  Zoho and Excel

  , conduct stock audits, and flag shortages.
• Perform 

  quality checks

   on raw materials and finished products.
• Support basic 

  assembly of smart bottle components

   and conduct functionality testing.
• Coordinate with courier partners and vendors to resolve operational issues quickly.

Qualifications & Skills

Experience

• 1–2 years of experience

   in operations, logistics, or e-commerce fulfillment.
• Prior exposure to order processing, inventory management, or QC strongly preferred.

Skills & Attributes

• Proficiency with Excel / Google Sheets; Zoho knowledge is a plus.
• Detail-oriented, reliable, and organized in handling day-to-day tasks.
• Comfortable with product handling, tools, and structured workflows.
• Strong ownership mindset — ensuring tasks are completed end-to-end.
• Ability to work in a 

  fast-paced startup environment

   and meet deadlines.

Performance Metrics

• Accuracy and timeliness of order fulfillment.
• Reliability of inventory records and stock audits.
• Quality pass rate of dispatched products.
• Responsiveness in handling vendor/logistics issues.

What We Offer

• Fixed monthly compensation of 

  ₹20,000 – ₹30,000

   (based on experience).
• Direct impact on customer satisfaction and operational efficiency.
• Hands-on exposure to e-commerce, customization, and product operations.
• Training and growth opportunities in startup operations.
• Preference for 

  immediate joiners

  .

Application Process

• Apply through LinkedIn.
• Shortlisted candidates will be contacted via mail.
• Interviews will be conducted on a rolling basis.
• Final selection communicated post-interviews.

Sipwise Smart Bottles is an equal opportunity employer.

Reviewed & Approved By:

Pavan Kale

Founder and CEO