Office Administrator Senior 1

Life at RSM:

RSM strives to create an inclusive workplace that celebrates the differences between our talented employees. Diversity and inclusion are a continual journey and each step along the path enhances our ability to develop global leadership, integrate cultural differences, improve workforce productivity and exceed the expectations of our clients.

We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

This role, would be to oversee and manage the daily activities of the office administration team, ensuring smooth operations, strong interpersonal communication and ensuring compliance with regulatory guidelines and the company policies. You would be responsible for managing budgets, equipment and supplies, and leading the team towards meeting administrative objectives, fostering a culture of accountability, performance, and productivity.

The Office Administrator Senior 1 will be responsible for managing multi location, X-LOB and support function office activities, and vendor partner accounts, while planning for scaling our business in the long run.

You will be required to have sharp focus on employee engagement, effectiveness and efficiency goals, risk management and financial controls and from a program management perspective, stakeholder involvement, clear communication, coordination, and people management will be key skills that required.

Immaculate focus on quality will be the trademark responsibility of this role and hence thorough analysis/review of work products before submission to the execs will be essential. While work progresses, it will be important for this role to have an eye for detail towards the lessons learnt and providing strategic recommendations.

Job responsibilities

As an Office Administrator Senior 1, your responsibilities would include:

• Leading and supervising a team of administrative assistants, receptionists, and clerks, assigning and prioritizing tasks, and ensuring smooth flow of operations

• Overseeing and managing office equipment, supplies and maintenance. Ensuring all equipment functions well, maintaining office inventory and supplies, and ordering new supplies as needed

• Prioritizing and delegating tasks for the team, managing work schedules, and monitoring the individual progress of team members to maintain quality, productive output

• Providing guidance, motivation, coaching, performance evaluations, and career development opportunities for team members, ensuring the team is well-trained and focused on their responsibilities

• Planning, coordinating and overseeing the onboarding of new employees, such as providing orientation and training on internal processes and procedures

• Managing financial operations, including budgeting, approval of expenses, cost management, and financial reporting

• Developing and implementing office policies, procedures, and protocols with the approval of senior management, ensuring adherence to local laws, regulations, and best practices

• Developing and maintaining effective communication and professional relationships with internal stakeholders, including management, team members, and other departments, as well as external stakeholders, such as vendors and clients

• Identifying opportunities for efficiency improvements, system updates, and process optimization in consultation with management

• Preparing and presenting reports, data, and documentation demonstrating the office's productivity, performance, and effectiveness.

Overall, your role as a Supervisor of Office Administration would be to oversee and manage the daily activities of the office administration team, ensuring smooth operations, strong interpersonal communication and ensuring compliance with regulatory guidelines and the company policies. You would be responsible for managing budgets, equipment and supplies, and leading the team towards meeting administrative objectives, fostering a culture of accountability, performance, and productivity.

Skills

• At least 5 years of proven experience as office Real estate Supervisor for a multi-location office environment
• In-depth understanding of office management procedures, departmental, legal and environmental policies
• Excellent organizational and multitasking abilities
• Expertise in financial and facilities management principles
• Team player with leadership skills
• Analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• Proficient in MS Office
• Ability to collaborate with multiple stakeholders across various locations and at various levels