Manager Information Systems – FinOps Analyst

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what is known today.

Manager Information Systems – FinOps Analyst

What you will do

As a Manager Information Systems - FinOps Analyst at Amgen, you will provide data‑driven cost control for Amgen’s enterprise Veeva Vault estate. You will own license utilization analytics, track cloud spending, prepare KPI packs for vendor QBRs, and partner with Engagement Managers to optimize seat allocation, service credits. Your insight will enable the business to scale Veeva adoption while keeping total cost of ownership in check and ensuring compliance with contractual terms.

Roles & Responsibilities:

• License & Utilization Analytics – pull usage feeds from Vault Admin reports; build Power BI dashboards showing active‑seat ratios, sandbox trends, environment counts.
• Forecast & True‑up Support – model license forecasts, highlighting surplus or shortage by domain; provide data packs for annual true‑up negotiations.
• SLA & KPI Reporting – compile monthly service‑level scorecards (uptime, incident MTTR, release success‑rate) for Vendor & Governance Lead; feed metrics into QBR decks.
• Cost Optimization Initiatives – identify dormant accounts, over‑provisioned environments, or underused modules; recommend reclamation or re‑allocation actions to save 5‑10 % annually.
• Contract Compliance Tracking – monitor contract clauses (seat caps, sandbox limits, disaster‑recovery charges); flag variances and support remediation plans.
• Budget management – support Veeva Platform leadership with planning, tracking and updating yearly product and service budgets following Amgen’s Finance processes. Work closely with functional Finance Analysts and central Technology portfolio teams.
• Budget vs Actuals Reconciliation – work with Finance to reconcile platform invoices, accruals, and charge‑backs to functional cost centers.
• Stakeholder Engagement – partner with Client‑Engagement management and Product Owners to explain cost drivers, provide on‑demand license views, and capture upcoming demand signals.

Shift Information : This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications.

Basic Qualifications:

Doctorate degree / Master's degree / Bachelor's degree and 8 to 13 years in IT financial analysis, cloud/SaaS cost management, or software asset management

Must-Have Skills:

• Proven experience building license‑ and usage‑dashboards (Excel Power Query, Power BI, or Tableau).
• Solid grasp of SaaS pricing and true‑up mechanisms; can translate contract terms into measurable metrics.
• Strong analytical and data‑storytelling ability – comfortable turning raw usage logs into executive‑ready insights.
• Working knowledge of ITIL SLA metrics (uptime, MTTR) and KPI reporting.
• Excellent Excel / SQL skills for data wrangling and reconciliation.

Good-to-Have Skills:

• Familiarity with Veeva Vault admin reports or comparable SaaS admin tooling (Salesforce, ServiceNow).
• Exposure to FinOps or Software Asset Management frameworks (e.g., FinOps Foundation, ISO 19770).
• Experience with procurement or vendor‑management processes (RFx, contract renewals).
• Good understanding of GxP / SOX considerations for validated SaaS spending.
• Soft Skills:
• Detail‑oriented and deadline‑driven; spots anomalies before they become issues.
• Confident communicator – able to explain cost drivers to both finance and technical audiences.
• Collaborative mindset; partners easily with Vendor Managers, Product Owners, and Finance analysts.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.